Ray Catena of Freehold - Mercedes-Benz Dealership

What a great experience !! From the valet Lorenzo to Rich Deieso my service adviser. Thank you for make me feel very comfortable. Job well done !! Regards, Anthony Gazzo Deieso my service adviser. Thank you for make me feel very comfortable. Job well done !! Regards, Anthony Gazzo More

Excellent as usuaua as usual !! I have been coming to this dealership for twenty years . The reason is the the exceptional and personal service I always receive when dealing with I have been coming to this dealership for twenty years . The reason is the the exceptional and personal service I always receive when dealing with Mary Sabine in the service department and Jack Coffey acqiring a new car !! I have had six new cars in that time period and would not consider going elsewhere !! More

Best service experience ever Thanks for your prompt quick service and attention Chris took care of every detail.Got it done at last minute without an appointment. I will always ha Thanks for your prompt quick service and attention Chris took care of every detail.Got it done at last minute without an appointment. I will always have my service work done here. More

Perfect Service Experience! I dropped my car off on Saturday and had the pleasure of dealing with Michael Lonigro. He was respectful of our time and quite expedient while also be I dropped my car off on Saturday and had the pleasure of dealing with Michael Lonigro. He was respectful of our time and quite expedient while also being informative and friendly. We were in and out quickly and had a nice clean loaner car. Michael called, as promised, when it was ready and the car was clean and all services completed. It should be noted that the Valet and the Cashier were very very impressive and professional. Great job guys! More

Terrible experience I'm a very long time Ray Catena client, and I had a worst experience ever in Ray Catena of Freehold. I was working with service advisor Chris Paserba. I'm a very long time Ray Catena client, and I had a worst experience ever in Ray Catena of Freehold. I was working with service advisor Chris Paserba. This guy is absolutely not polite, not professional, and not friendly at all. I'm in shock after working with him. Terrible experience for me. He doesn't deserve work with clients, especially in company like Mersedes Benz. Very very sad. More

Service is top notch My service advisor MICHAEL LONIGRO is the most professional helpful and knowledgeable guy. He is always super accommodating and friendly. He always gu My service advisor MICHAEL LONIGRO is the most professional helpful and knowledgeable guy. He is always super accommodating and friendly. He always guides me in the right direction. And he makes sure to have all my service done in a timely manner. Guys a gem! More

Best Purchasing experience ever! Just leased a new vehicle from Raycatena of Freehold. I was working with Matt. his position is Sales Manager and I know he has much more things to d Just leased a new vehicle from Raycatena of Freehold. I was working with Matt. his position is Sales Manager and I know he has much more things to do than selling a car but he was very brilliant, kind, transparent, and everything was above the beyond. Strongly recommend this dealership and manager Matt if you are looking to lease or buy new Mercedes with the luxury buying experience honestly, I was shopping vs 2 other Mercedes-Benz dealership in NJ, 1 in NY, and 1 in CT. every other dealer was trying to steal my money *(jacking up money factors/interest rate) Matt was the only one who truly tried to give the best buying experience to the customer. More

Amazing Experience The first time we came in just to “look”. Matt ushered us around like a pro, answered all our questions and any request to see a car or find a car fo The first time we came in just to “look”. Matt ushered us around like a pro, answered all our questions and any request to see a car or find a car for us was met with enthusiasm and kindness. We then had him look for us a particular car and if found give us a call. The very next day, not only did he find the car but sent us the specs, we then set up an appointment only to come in and change our mind completely. Matt rolled with the punches, making the transaction smooth and flawless. In fact, I have to say we were impressed with how everyone at the dealership treated us! From management, to cashier, front desk, lot technicians ...seriously each and everyone at this dealership not only treated us kindly, with respect but with a genuine friendliness that is hard to find in one sales person, let alone a whole building of people all working together efficiently and flawless to make our car experience perfect! And I do mean perfect, there was not one thing that needs to be improved... this car buying experience was hands down, the best we ever had, thank you! More

Best car buying experience we ever had Alex helped us with our purchase of a GLE 350 and was professional, courteous and made the experience very easy, comfortable and smooth. This was one Alex helped us with our purchase of a GLE 350 and was professional, courteous and made the experience very easy, comfortable and smooth. This was one of the best car dealerships I have ever visited. everyone that we dealt with there was incredibly nice and very professional. Obviously a well-managed business. very clean and warm and inviting. I highly recommend Ray Catena of Freehold and plan to go back there More

Jessica was exceptional. Our interaction was mainly with Jessica. Her friendliness encouraged us to buy the car from Ray Catena of Freehold. She was open and friendly to us. S Our interaction was mainly with Jessica. Her friendliness encouraged us to buy the car from Ray Catena of Freehold. She was open and friendly to us. She was charismatic, quick-witted, passionate, informative and above all… helpful.”. More