Ray Catena of Freehold - Mercedes-Benz Dealership

Rich in the service department had my problem solved.. However, I had previously been to your dealership & Edison 3 or 4 other times with the same problem, one tire (rear driver side) that was low & comin However, I had previously been to your dealership & Edison 3 or 4 other times with the same problem, one tire (rear driver side) that was low & coming up on my dash to check low tire. The car was evidently never put on a lift to see if there was a problem.All that was done was to delete the notice (& one person even showed me how to do it myself). Luckily it was too complicated for me to do it so I just kept bringing the car in. I was terribly inconvenienced each time and the last time they finally put my car up and found that the tire was going flat (it was at 12, previous times were 19 or below). My time is worth money to me, if not to Ray Catena. My tire should have been checked out one of the many times I brought the car in instead of just adjusting the read out on my dash. I am extremely unhappy with how this matter was handled in the past. More

Matt was very friendly and professional when we met with him last Friday. He went above and beyond to find the car that we wanted which he had done for us in the past. We are and will be his return custom him last Friday. He went above and beyond to find the car that we wanted which he had done for us in the past. We are and will be his return customers!! More

Sales Agent Rating Gary P was a definite pleasure to work with. He is very thorough and was particularly helpful in the search for a suitable vehicle. Gary was very pati Gary P was a definite pleasure to work with. He is very thorough and was particularly helpful in the search for a suitable vehicle. Gary was very patient when we had a change of mind at the very last minute and decided on another vehicle. He also followed up and responded very quickly to all enquiries, in a professional manner. More

I was very happy with my experience and Alana was extremely helpful and put me in touch with Matt Rafla. Matt did a great job and was very helpful right through the entire process. This is my first M extremely helpful and put me in touch with Matt Rafla. Matt did a great job and was very helpful right through the entire process. This is my first Mercedes and I’m very happy. Great job everyone More

Car sales associates-Gary Placano Gary is skilled in strategically negotiating deals and actively listened to customer. Informed us on associated dealer services and products such as Gary is skilled in strategically negotiating deals and actively listened to customer. Informed us on associated dealer services and products such as extended warranties. Demonstrated vehicle functionality and explained options, and explained costs associated with purchase. More

Best dealer to have your car service. Will in the future be buying my car from the this dealer. Recommend all mercedes Benz owner to go to this dealer be buying my car from the this dealer. Recommend all mercedes Benz owner to go to this dealer More

The dealership and staff are amazing. Recommend the dealer for anyone looking to buy a car. Will always service my vehicle at the dealership. Looking forward to shopping there again dealer for anyone looking to buy a car. Will always service my vehicle at the dealership. Looking forward to shopping there again More

The Best Service Experience ever !!!!! Outstanding service, I cant say enough Great things about this dealership and the service department. Chris, Thank you so much again for everything y Outstanding service, I cant say enough Great things about this dealership and the service department. Chris, Thank you so much again for everything you do for us. 10 stars service!!! More

Purchased a certified preowned vehicle from their website from out of state. Gina and the team made my experience one of the best. Extremely professional and made this a stress free experience. Extremely fri from out of state. Gina and the team made my experience one of the best. Extremely professional and made this a stress free experience. Extremely friendly staff. When I showed up to pick up the vehicle, it seemed like the whole dealership staff, including manager, was there to greet us. I would highly recommend this dealership location! I’ve owned 5 Mercedes, all purchased at various locations, but Ray Catena of Freehold has really been my favorite! They even put a big bow on the car when I picked it up with my son!! They went over every option meticulously and made sure we were comfortable with everything before we left. Paperwork was so easy too. In and out in record time. Truly impressed. My thanks to the whole staff! -Peter More

Great experience! Exceptional sales team. They even worked quickly to resolve issue with missing key and really did everything they could to make it right. worked quickly to resolve issue with missing key and really did everything they could to make it right. More