Ray Catena Lexus of White Plains

Stress free transaction Fabio Villa was a pleasure to work with. He was informative, professional, and honest. He made the transaction very smooth and stress free. If you're Fabio Villa was a pleasure to work with. He was informative, professional, and honest. He made the transaction very smooth and stress free. If you're looking for a "no nonsense" approach to buying/leasing a Lexus then ask for Fabio. In addition the dealership as a whole is very professionally run. The people there are friendly and courteous and go above and beyond to make you feel welcome. More

Fantastic Experience The showroom was pristine and the service top-notch. Peter Doyle was a pleasure to work with, always available and professional. They worked out a de The showroom was pristine and the service top-notch. Peter Doyle was a pleasure to work with, always available and professional. They worked out a deal for me & I was in a new car in less than 5 days. I am never leaving Lexus! More

Excellent process Excellent service from Michael Barone on a couple of levels. First, patience with our family as we worked our way through selection and purchase, inc Excellent service from Michael Barone on a couple of levels. First, patience with our family as we worked our way through selection and purchase, including a teenager. Second, introductions to many staff within the dealership. Third, overall geniality and product knowledge, Fourth, took care of all the paperwork. More

stressless the dealership itself was pristine and welcoming! attention was offered as soon as you stepped in the door. getting a new car is usually a stressful the dealership itself was pristine and welcoming! attention was offered as soon as you stepped in the door. getting a new car is usually a stressful experience.....just making a choice is difficult and the haggling usually sends me over the edge....this experience was a painless and easy.......the gm, john was involved.....not too busy to offer his help and support....much appreciated......i was also introduced to the service manager, sal.......in order to allay my fears that i will not receivie the service that i am accustomed to....he seemed very pleasant and capable. peter doyle was a consumate professional and offered the best deal that he could in order to make the sale happen......he is warm, knowledgeable and funny.......not traits that i often use to describe car salesmen.......he appears to really care about the client and not just the sale....it was a pleasure dealing with him.....he really went above and beyond! wilson....exhibited a great deal of peatience w/me as he was instructing me as to the features in the car and how to use them. More

Honesty during the entire experience. I dealt with several dealers while shopping for a new vehicle, including other Lexus dealers. I found that Fabio Villa was incredibly honest about th I dealt with several dealers while shopping for a new vehicle, including other Lexus dealers. I found that Fabio Villa was incredibly honest about the vehicle, and about the negotiations. He was pleasant, well informed, and helpful. More

Great service Just want to thank Michael Bergman and Michael barone at Ray catena Lexus of white plains for the Excellent attendance and so much professionalism.th Just want to thank Michael Bergman and Michael barone at Ray catena Lexus of white plains for the Excellent attendance and so much professionalism.thank you! More

AWESOME!! My experience with this dealership was wonderful. I was greeted by everyone, and I mean everyone down to the maintenance people, with a big smile, a h My experience with this dealership was wonderful. I was greeted by everyone, and I mean everyone down to the maintenance people, with a big smile, a happy "hello" and a true wanting to make you comfortable. The staff were helpful and explained everything about a Lexus in simple terms to make your selection effortless. I am so happy to have made the trip from Connecticut to New York. I will definitely be a repeat Offender! Thank you, Michael Bergman, Peter, Joellis and Dan who made my experience AWESOME! More

I will be a Repeat Offender here :) Although all my interpersonal interactions at this location did not leave me disappointed in any way...I must go on to say, I highly recommend Fabio V Although all my interpersonal interactions at this location did not leave me disappointed in any way...I must go on to say, I highly recommend Fabio Villa as your guy! He has been in the business for many years and understands the finesse of customer service. With his strong knowledge of the brand and passion for the car industry, his attention to detail has always been superb! Another experience enhancer at this location is that it is a one stop shop! Your sales consultant will see you through the entire process from start to finish and you want a dealership that has enough confidence in their sales reps. to see the deal to completion (from the negotiation process to setting up your phone in your new vehicle, etc). When it comes to finalizing a large purchase it is important that your sales consultant will be attentive to the customers' needs, and that is the treatment that you will receive from Fabio. For the female shoppers who are looking for a Sales Consultant that will be polite and treat you with respect... rest assured you are in good hands with Fabio Villa! I'd like to add that this dealership is very clean, comfortable and inviting (Waiting / Service area is a 10). If you are going here for service, go see Frank Acevedo , I'm sure he will bring a smile to your day! More

TERRIFFIC!!! My experience at Ray Catena Lexus of White Plains was great.Fabio Villa was excellent at taking care of all my needs.I highly recommend both him and t My experience at Ray Catena Lexus of White Plains was great.Fabio Villa was excellent at taking care of all my needs.I highly recommend both him and this dealership for outstanding customer service. More

Great experience! Was referred to this dealership by 2 colleagues. From the moment we walked in we were greeted with a smile. Our salesman Peter Doyle was great. I boug Was referred to this dealership by 2 colleagues. From the moment we walked in we were greeted with a smile. Our salesman Peter Doyle was great. I bought my NX that evening. The whole experience from start to finish was easy! Highly recommend this dealership and salesman. More