Ray Catena Lexus of White Plains
White Plains, NY
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Best car-buying experience ever I found the dealer and every one of its staff to be customer-focused, service-oriented, and clearly working toward building a customer for life. And t I found the dealer and every one of its staff to be customer-focused, service-oriented, and clearly working toward building a customer for life. And the car is a joy. I'll be coming back. More
Fabio and Lexus of White Plains Buying a car can be stressful. However if Fabio is your salesman, you can relax. He is the most honest and reliable salesman I have ever had. (and I Buying a car can be stressful. However if Fabio is your salesman, you can relax. He is the most honest and reliable salesman I have ever had. (and I have had plenty others in the past) He gets you all the information you need to make a good decision. He returns all calls and requests in a timely manner. He respects your time. On top of that he gets you a more than fair price. I have now used him for the second time. He definitely over delivers. Overall, the dealership and Fabio make for a great place to buy a Lexus More
Easy and fun. The salesman, Tim Feighery, was straightforward, found the right car for me immediately, gave me a good price without haggling, and threw in numerous The salesman, Tim Feighery, was straightforward, found the right car for me immediately, gave me a good price without haggling, and threw in numerous options (mats, key fob covers, cargo net) without even mentioning them. There was no post-sale hype for more dealer-installed features. It was quick and easy. I went in Tuesday evening and went back Wednesday evening to pick up the car. More
Excellent! Professional and reasonable to deal with. Very cooperative and keeps all promises made. Vehicle was delivered properly and functions were explained Professional and reasonable to deal with. Very cooperative and keeps all promises made. Vehicle was delivered properly and functions were explained in detail by an expert. More
Relaxed Easy Experience This is the second car I have purchased through Tim Feighery. He made the first purchase so easy to get through at another dealership, that when I fo This is the second car I have purchased through Tim Feighery. He made the first purchase so easy to get through at another dealership, that when I found him at Ray Catena Lexus of White Plains, I knew he was the salesman I wanted to deal with. He is knowledgeable, pleasant to deal with, and is very patient. He located the car I wanted and had it ready for delivery when promised. I will certainly go back to him when it is time for my next purchase. More
Very straight forward and pleasant Very straight forward polite and pleasant. Very helpful and patient. Clearly explained terms and conditions including price. Dis not waist time wit Very straight forward polite and pleasant. Very helpful and patient. Clearly explained terms and conditions including price. Dis not waist time with unnecessary sales talk More
Great service, knowledgeable, nice folks I was extremely pleased. Very knowledgeable salesman, pleasant and efficient. Everything delivered on time and as expected, with no wasted time -- I was extremely pleased. Very knowledgeable salesman, pleasant and efficient. Everything delivered on time and as expected, with no wasted time -- a very customer oriented dealership, I would clearly go back again.. More
One on one Excellent, overall Fair. The first time we stepped into Ray Catena and inquired about a purchase our experience was not inviting. The second time we visited and spoke to Fabi The first time we stepped into Ray Catena and inquired about a purchase our experience was not inviting. The second time we visited and spoke to Fabio Villa our experience went from 0 to 100. Fabio was excellent. Showed no partiality toward us, was extremely inviting and professional and we felt so satisfied with his fairness and honest dealings with us that we purchased a second Lexus from him and would recommend and intend to do further business with Ray Catena of White Plains in the future as long as Fabio Villa is there to service us. More
"Great experience with Silvia Daniels" I normally don't provide on line reviews, but my experience at Ray Catena of White Plains was one of the better car shopping experiences I've had in a I normally don't provide on line reviews, but my experience at Ray Catena of White Plains was one of the better car shopping experiences I've had in a long time. Silvia did an outstanding job working to ensure I had all the information needed to make my decision. What I really appreciated was her open and honest discussion when it came down to pricing. There wasn't any haggling or game playing. If you're looking for a great experience, open and honest discussion, fair pricing, be sure to ask for Sylvia as she will play it straight and I'm certain you won't be dissatisfied!!! More
Fantastic !!!! Very professional , accommodating and for sure went the extra mile, above and beyond ! From start to finish it was a great expirience ! Every staff me Very professional , accommodating and for sure went the extra mile, above and beyond ! From start to finish it was a great expirience ! Every staff member who didn't have a customer took the time to say hello and thanked us for coming in . You guys have gained a new loyal customer ! More