Ray Catena Lexus of White Plains
White Plains, NY
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Exceptional Experince ! The Best I have never been treated so well when purchasing a new vehicle until I recently bought my IS 300 Lexus last week. Tim from sales was nothing but pro I have never been treated so well when purchasing a new vehicle until I recently bought my IS 300 Lexus last week. Tim from sales was nothing but professional and provided outstanding assistance . I was also introduced to their service department and was very impressed. This was such a great experience . I highly recommend this dealership . Thank you to all involved with my purchase ! More
knowledgeable, low-key salesman I had a great experience with Tim Feighery. He know all the answers to my questions of the different models; he was very candid about pluses and minus I had a great experience with Tim Feighery. He know all the answers to my questions of the different models; he was very candid about pluses and minuses of different models and trade-ins. I never felt any pressure from him. He gave me a lot of confidence about my ultimate decision to buy the ES 350. I would totally recommend him. More
AWESOME Frank Acevedo was the first person I met in White Plains when the service department opened, and I would never go anywhere else. He is the nicest most Frank Acevedo was the first person I met in White Plains when the service department opened, and I would never go anywhere else. He is the nicest most efficient person and goes above and beyond to make sure everything is done correctly. Polite and a real asset to Ray Catena of White Plains. More
Excellent experience bought two cars within one year Purchased 3 cars within two years from the same dealership ray Catena of white plains and the same salesmen Fabio Villa. Great to deal with and easie Purchased 3 cars within two years from the same dealership ray Catena of white plains and the same salesmen Fabio Villa. Great to deal with and easier to reach a final price in buying the auto fabliau was very instrumental in explaining the excess cerise to the GS 350 Lexus. After I purchased the car he even help me familiarize myself with all the accessories. More
Excellent Service! This Dealer Makes Me Feel At Home. Everyone Is Caring and Experienced. If You Need Something, They Will Help You Out With Getting It. Thank You Lexus This Dealer Makes Me Feel At Home. Everyone Is Caring and Experienced. If You Need Something, They Will Help You Out With Getting It. Thank You Lexus For Giving Me Such A Great Experience! More
A TRUE STANDOUT I just purchased my second Lexus ES350 from Fabio. This gentleman is not like salesmen I've dealt with in the past. There's no pressure, there's no i I just purchased my second Lexus ES350 from Fabio. This gentleman is not like salesmen I've dealt with in the past. There's no pressure, there's no intimidation, there's no deceit. What there is, is a man who is more interested in you and what works for you, and your family best. The product and service that he sells is both outstanding and amazing. I have nothing but praise and respect for Fabio. I have recommended friends and family to him, with only thanks from them. More
My go to Lexus Dealer - Rick, Steve and Jim are the best!!! The best Lexus dealer hands down in New York! I purchased a RX 350 and went through negotiations with 3 Lexus dealers (Tri-State, Manhattan, and Ray The best Lexus dealer hands down in New York! I purchased a RX 350 and went through negotiations with 3 Lexus dealers (Tri-State, Manhattan, and Ray Catena) before deciding on purchasing from Rick Brogan at Ray Catena for several reasons. First, they were the most professional, least pushy, and fair priced of the bunch. Second was their efficiency. They went very quickly to a fair price we both agreed on within a few emails. The other two dealers insisted I come in and the negotiations were dragged out for literally hours at the dealer. Luckily, I'm a patient and frugal person and walked out when I didn't see the deal happening. Third, they were the most honest and friendly of the bunch. Rick told me they didn't have the physical car optioned out I was looking for on their lot, but said they could easily obtain it through a dealer trade. The other two Lexus dealers I dealt with said the car I was looking for was not available at any dealer. Fourth, their service is really top notch. They transferred plates, roof racks, ez pass, and all of the junk I kept in my old Audi to the new RX and Rick did this himself along with a full run down of all the tech in the new car. Finally, Ray Catena's dealership is the swankiest of the bunch with good food, space, and coffee in their lounge. Ray Catena was the first and last dealer I went to and I'm so glad I did. Bonus was the fun conversations I got to have with Rick and Steve. They really are nice guys with the best hair and no hair, respectively, of any sales team in the city. I'm actually looking forward to getting to see and chat with them again at my next servicing. Highly Recommend! More
Bought my new IS 350 F sport I dealt with Michael Bergman after my mother had bought a car from him within the past year. Was easy to work with and very kind. Made great jokes to I dealt with Michael Bergman after my mother had bought a car from him within the past year. Was easy to work with and very kind. Made great jokes to ease the conversation and helped me really find what I wanted. Definitely recommend Michael to anyone looking for a Lexus in the area. More
Helpful and pleasant experience We were able to discuss our choices and review the features of the car with help from Silvia Daniels. She also helped us to secure our insurance and o We were able to discuss our choices and review the features of the car with help from Silvia Daniels. She also helped us to secure our insurance and other papers that were required. The experience was pleasant and without stress. Anthony was very helpful in closing the deal and in particular, informing us about a benefit available from Morgan Stanley. Bruce, a Lexus technician, was extremely helpful--and patient-- in explaining the myriad features of the car. More
Peter Doyle Made the transaction seamless - a true professional - he was polite patient and understood what our needs were not trying to over sell us on somethin Made the transaction seamless - a true professional - he was polite patient and understood what our needs were not trying to over sell us on something that we di not need. More