Ray Catena Lexus of White Plains
White Plains, NY
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Excellent expeirnce Peter Doyle was a total pro. Experienced, attentive, responsive and clearly passionate about Lexus all without ever being salesy. He made me feel c Peter Doyle was a total pro. Experienced, attentive, responsive and clearly passionate about Lexus all without ever being salesy. He made me feel comfortable each step of the way. Great experience buying my car. More
5 Star Treatment! After 6+ years with another luxury car line, I have to admit, I was skeptical to change car brands and personnel. I came in to Ray Catena Lexus more After 6+ years with another luxury car line, I have to admit, I was skeptical to change car brands and personnel. I came in to Ray Catena Lexus more to "check the box" and confirm my skepticism, however, what actual occurred was the complete opposite. I met with Silvia Daniels and right from the start she made me feel as if we were partnering to provide me with the best car and financing package available. She paid attention to MY needs and MY limits and suggested options well within those confinements. Her level of detail and literally running from the finance dept. to management to admin was like none I have ever seen before. She is the consummate professional with an impeccable level of integrity and care. I couldn't be happier with my experience at Ray Catena Lexus. I have already highly recommended Silvia and Ray Catena Lexus to a few people. More
Wonderful Experience We had a terrific experience with Lexus. We felt like Peter was on our team. They made sure we fully understood how to use all bells and whistles on t We had a terrific experience with Lexus. We felt like Peter was on our team. They made sure we fully understood how to use all bells and whistles on the car before we drove off the lot. All the staff were friendly and considerate. It took hours of waiting to complete the deal at our last dealership. At Ray Catena Lexus, they did all the paperwork in advance so that we just had to come in, learn about the car, and then drive home! More
Terrific experience, wonderful service! My husband and I had a terrible experience with the dealership that we had leased our previous car from, but from the moment we walked in the door at My husband and I had a terrible experience with the dealership that we had leased our previous car from, but from the moment we walked in the door at Ray Catena, we were so pleasantly surprised! Everyone was courteous and helpful! The dealership is gorgeous and sparkling clean! We were offered refreshments and greeted with a smile by everyone we encountered! Silvia Daniels was terrific! She was patient and helped us get a great deal on a great car. She had everything done for us in under 24 hours! The young man who explained all the features of our car to us was lovely, so helpful and personable. I would recommend Ray Catena Lexus to anyone in the market for a car! More
Warm, Friendly and Considerate What a wonderful experience with this Lexus!! From the the first time I entered this facility, I felt a totally different atmosphere, comparing to oth What a wonderful experience with this Lexus!! From the the first time I entered this facility, I felt a totally different atmosphere, comparing to other car dealerships. Silvia was especially friendly and warm, and tried to suggest and think together with me, instead of pushing for selling that is common in other places. They understand buying a luxury car is a substantial expense and will need time to consider and really understand the car. After visiting three times with the assistance of Silver, I was fully comfortable with the car. Then, I took time to decide the exterior and interior, and they went ahead to find one from Maryland and shipped it to White Plains, NY. After buying the car, I have been enjoying their excellent services, e.g., car washing, etc. They know a part of reason why people want a luxury car is to be treated as a valuable customer with highest qualities. My hybrid Lexus is quiet, beautiful, and powerful. Every time I sit in, I just feel -- this car is such a wonderful artwork!! More
Certified Preowned Great experience at this dealership with Micheal who was very knowledgeable about my car an the warranty. He found the car I wanted , down to the colo Great experience at this dealership with Micheal who was very knowledgeable about my car an the warranty. He found the car I wanted , down to the color scheme an made it a easy from start to finish. Dealt with other Lexus dealers who had hidden fees an deceptive advertising. This was dealership was upfront an honest from day one an I appreciate that. More
Professional and Friendly - Will Do Business w/Them Again! It was a pleasure experience working with Rick Brogan, Anthony Marino and everyone at Ray Catena Lexus of White Plains who helped to make my purchase It was a pleasure experience working with Rick Brogan, Anthony Marino and everyone at Ray Catena Lexus of White Plains who helped to make my purchase both positive and memorable. Each person I encountered there was extremely professional, informative, friendly and helpful. The entire transaction from the time I walked in the door until the time I drove away with my new Lexus went smoothly! I have been talking about my car and my experience at Ray Catena Lexus of White Plains since! I will return again when I am in the market for my next car, and Ray Catena Lexus will be my first choice! More
Peter Doyle, Very Patient, professional and knowledgeable! I had a great experience with Peter Doyle. I will highly recommend his expertise, honesty and professionalism when making a big decision like i did wh I had a great experience with Peter Doyle. I will highly recommend his expertise, honesty and professionalism when making a big decision like i did when i bought my RX 350, He sold me this car an a matter of an hour. I walked out very satisfy with his product. very knowledgeable and patient with me. More
An overall wonderful experience Everyone at this dealership went out of their way to ensure I was happy with my purchase. They made getting a new car into an enjoyable process, rathe Everyone at this dealership went out of their way to ensure I was happy with my purchase. They made getting a new car into an enjoyable process, rather than one many people dread. If you are in the market for a lexus, this is the place to go, I would get another car from them in a heartbeat. More
Very knowledge and extremely helpful From the very moment I started speaking to Peter Doyle, he made me comfortable, made sure I understood the product and was generally enthusiastic abou From the very moment I started speaking to Peter Doyle, he made me comfortable, made sure I understood the product and was generally enthusiastic about all of the products. We talked about several different products and he knew as much as one could know about all of them. He was also extremely helpful in deciding among options and other add-ons, in terms of which were beneficial and which may not fit my goals. More