Ray Catena Lexus of White Plains

Wonderful Service Mr. Shackleford was a wonderful sales person, he was attentive and compassionate. This is my first purchase from Ray Catena LEXUS. I always use the s Mr. Shackleford was a wonderful sales person, he was attentive and compassionate. This is my first purchase from Ray Catena LEXUS. I always use the service department and it is a pleasure. For the purchase of my 2017 vehicle I had SEVERAL questions and he was kind and considerate while I made various request and modifications to my vehicle order. The personal and professional attention is what led me to purchase from Shavaunne. I would recommend this dealership to all. More

Fast, Easy & Great Service! Shavaune helped us out with a used car. He was fast and efficient in getting all the paper work in so we could have our car in just 1 day :) I will d Shavaune helped us out with a used car. He was fast and efficient in getting all the paper work in so we could have our car in just 1 day :) I will defiantly return to him for my next car! More

My salesperson, Silvia Daniels, did a superb job! Silvia did a great job in providing an excellent vehicle, IS 300, at a favorable price. She is personable, hard working and a consummate professional. Silvia did a great job in providing an excellent vehicle, IS 300, at a favorable price. She is personable, hard working and a consummate professional. More

Great Again This is my second Lexus that should say it all.... First time around Fabio Villa helped us he was so professional, polite, informative, and easy to de This is my second Lexus that should say it all.... First time around Fabio Villa helped us he was so professional, polite, informative, and easy to deal with. Our lease was up so we came back again dealing directly with Fabio. Again he was everything he was the first time around and more. what I like most about Fabio as a salesman he never made us feel rushed, uncomfortable or pressured to make a purchase or decision. We went with another Lexus and very pleased. At this location Everyone is very professional we will send all of our friends and family to FABIO!!!!! Anthony the sales manager was very pleasant as well good job Lexus White Plains More

Outstanding customer service with Tim Feighery I drove over an hour to test drive the RX350. Tim Feighery and I had already e-mailed about the vehicle and upon arrival, it was parked outside the f I drove over an hour to test drive the RX350. Tim Feighery and I had already e-mailed about the vehicle and upon arrival, it was parked outside the front door waiting with the heat on, Tim answered my many questions in a poised and professional way. Since it was dark out, I wanted to park the car under one of the parking lot lights to look it over. Tim took the time to drive it into one of the service bays instead so I could thoroughly check it over without us all being cold. The closing day was as smooth as butter. It was the smoothest car transaction I have ever had at any dealership. The dedication and loyalty this dealership has toward its customers is unbelievable. Tim's experience and thoughtfulness throughout the two visits could not have been better. Alex Rodriguez, who showed us every possible feature of the car, also stood out as another genuine employee who truly cared about our experience. I would highly recommend this dealership, as well as Tim Feighery, for a quick and painless car-buying experience! More

Outstanding Customer Service Peter Doyle made my first-time customer experience with Lexus easy, hassle-free, and pleasant. His extensive knowledge of the product line, attentio Peter Doyle made my first-time customer experience with Lexus easy, hassle-free, and pleasant. His extensive knowledge of the product line, attention to detail, and professionalism combined to make for a singularly positive experience. Thanks to Peter and the rest of the Team, including Dan, as well as Jason and Franky, for providing friendly, and outstanding customer service. More

Shavaune is the best !!!!! We are looking for buy or lease a CPO 2014 GS350, and found a perfect one at Ray Catena White Plains. This place is the best dealership i have been so We are looking for buy or lease a CPO 2014 GS350, and found a perfect one at Ray Catena White Plains. This place is the best dealership i have been so far, and let me tell you " Shavaune is the one "!! He email me regarding the car i want, and provide me a unbeatable offer!! Trust me!! I'm that kind of guy who always shopping dealer to dealer, and i can tell you that in nyc area, no other dealer can even came close a bit. And their service is the top notch, the only thing you feel is " Can i also work here with these awesome guys!?" If you are in the market, believe me, this is the first, probably the only dealership you need to visit!! More

Excellent Experience with Michael Barone! This was our second time leasing a vehicle with Michael Barone - first we leased an IS 250, this time an RX 350. We visited several different dealersh This was our second time leasing a vehicle with Michael Barone - first we leased an IS 250, this time an RX 350. We visited several different dealerships in search of an SUV and decided to stay with Lexus in large part because of the great experience we had with Michael. He was responsive, trustworthy, not pushy, and overall a pleasure to work with. Definitely recommend working with him! More

Michael Barone is top notch Our recent experience purchasing a used 2015 RX 350 was outstanding. Michael was friendly and helpful, eager to find us a car but not fake or pushy in Our recent experience purchasing a used 2015 RX 350 was outstanding. Michael was friendly and helpful, eager to find us a car but not fake or pushy in any way. After a couple of visits I emailed him with several questions and he responded promptly and answered every one. It's nice when someone actually reads what you write and responds in detail! We shopped around some, considering other brands and other dealers, and our experience with different salespeople left much to be desired. Michael was knowledgable, available and friendly. A few days after our purchase, I realized that the car had no storage cover for the back. I hadn't noticed when initially taking delivery of the car. I called Michael, and he was able to secure one for us free of charge, even though he wasn't obligated to do so. Saved me at least a couple hundred not having to buy one on eBay, or get one for crazy money from the dealer ($700). Bottom line: we highly recommend Michael Barone, and we're thrilled with the car. More

Barone is the Best! Michael Barone gets 5 stars across the board! For the most part, everyone at the dealership is friendly, helpful and kind. However, Mr. Barone is very Michael Barone gets 5 stars across the board! For the most part, everyone at the dealership is friendly, helpful and kind. However, Mr. Barone is very funny! He made my lease experience easy breezy and I hope to work with him again when my lease is up! More