Ray Catena Lexus of White Plains
White Plains, NY
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Top Notch Dealership and Sales Consultant Fabio Villa Visited the Ray Catena Lexus dealership in White Plains for the first time a few weeks ago. I expected to be swarmed by salesmen and hovered over. I c Visited the Ray Catena Lexus dealership in White Plains for the first time a few weeks ago. I expected to be swarmed by salesmen and hovered over. I couldn't have been more pleasantly surprised. I was able to look at the inventory at my leisure and request a sales consultant when I was ready. I had the pleasure of dealing with Fabio Villa. He was not only courteous but, best of all, knowledgeable. I was replacing a 2006 Lexus lost in an accident with a newer vehicle. Fabio knew all the options and gadgets in my old car and how it compared to the newer versions. He had all the answers to all my questions. Never once did I feel pressured into a purchase or a decision as I was deciding between 2 different models. Best of all, I feel this dealership is full disclosure. Every car had price in the window along with a lease breakdown so you know up front what the price is. If you want a Lexus, go see Fabio Villa at Ray Catena Lexus of White plains! More
Excellent place to buy a car! I really liked the atmosphere (quite, calm and elegant) at Ray Catena Lexus of White Plains. Everyone is very friendly. Michael Bergman became my sale I really liked the atmosphere (quite, calm and elegant) at Ray Catena Lexus of White Plains. Everyone is very friendly. Michael Bergman became my sales consultant. He listened and asked many questions to ascertain what I really wanted in a new car and whether I wanted to buy or lease. After test driving a couple of cars I found I loved the ES 350. Michael helped to figure out the final costs and helped make it possible to meet my needs in the leasing agreement. He is a very caring person, always ready to help answer and solve any questions/problems I have. This I appreciate and feel free to contact him as needed. After driving my car for a couple of weeks I went back to go over some of the features in the car with a technology specialist, Jason. He did a good job of reviewing the areas I was concerned about. It is reassuring that one can go to this dealership at any time and get such wonderful service. I look forward to three good years with my Lexus! More
Excellent I was treated very well. They, sales manager, Anthony Marino, and sales assistant, Shavaune Shackleford, took very good care of me. They listened, did I was treated very well. They, sales manager, Anthony Marino, and sales assistant, Shavaune Shackleford, took very good care of me. They listened, did not push any vehicle, and was very informative. More
Changed car make and very pleased! We were loyal customers to a luxury car dealership for many years. Due to a change in ownership, the customer service drastically declined. We looke We were loyal customers to a luxury car dealership for many years. Due to a change in ownership, the customer service drastically declined. We looked up our previous sales consultant and found him at Ray Catena Lexus/White Plains. We never considered a Lexus, but after meeting with Dan Zaccagnino and a test drive with Shavaune Shackleford, we were pleasantly surprised and impressed with the vehicle. Our new SUV is amazing but it was our experience with the staff that solidified our decision to go with a Lexus. More
Excellent Sales Experience I dealt with sales associate Shavaune Shackleford. He was very courteous and helpful. He made buying and delivering the car a breeze. I would recommen I dealt with sales associate Shavaune Shackleford. He was very courteous and helpful. He made buying and delivering the car a breeze. I would recommend the dealership and the associate. More
Always a pleasure Peter Doyle was extremely knowledgeable and friendly.. He was accommodating to my time constraints, making the process seamless. I would highly reco Peter Doyle was extremely knowledgeable and friendly.. He was accommodating to my time constraints, making the process seamless. I would highly recommend Ray Catena Lexus. More
Great service Sales staff very efficient, knowledgeable and accomodating to my needs. I am very pleased. Michael Bergman and David Kurland were very friendly and ma Sales staff very efficient, knowledgeable and accomodating to my needs. I am very pleased. Michael Bergman and David Kurland were very friendly and made the leasing experience easy. Management staff member Anthony Marino was also very helpful. More
December to Remember I have been servicing my 2004 RX 330 with this dealer for years. I have been happy to give them my business as they have always taken care of me and I have been servicing my 2004 RX 330 with this dealer for years. I have been happy to give them my business as they have always taken care of me and my vehicle. I bought my 2017 RX during the December to remember event, something I never imagined being able to do, and everyone did everything they could to make the experience one I will always remember. Shavaune was the sales representative I worked with and he did an excellent job following up with me, having cars ready for my viewing when I was ready to purchase, and he never once pushed me into the sale. He ensured I made it through the buying process with as much ease as possible and addressed any concerns or questions I had. I was actually sick during the buying process and we worked everything out over the phone before I physically came into the showroom to purchase the car. Bruce (Brewsten) did an excellent job walking me through how to use my new vehicle. I was a bit overwhelmed with all the features and he took almost an hour patiently addressing all my questions and walking me through all the features. They even kept a bow for me so I could take a picture with it at a later day because it was raining the day I purchased the vehicle. Everyone was friendly, courteous and patient with me. I am so pleased with my experience and highly recommend giving your business to Ray Catena Lexus of White Plains. More
Very pleased Fabio was very professional and polite and at the same time he was a ver knowledgeable person. I mean he knows what he is doing. I recommend him 100 p Fabio was very professional and polite and at the same time he was a ver knowledgeable person. I mean he knows what he is doing. I recommend him 100 percent. He navel made fell pressured to buy a car. I felt very comfortable with him. He gave me all the information I needed. More
First time at Ray Catena This was my first purchase at the Ray Cantena dealership and I was very pleased with the service from my salesman Michael Barone and the rest of the s This was my first purchase at the Ray Cantena dealership and I was very pleased with the service from my salesman Michael Barone and the rest of the staff there. I would return and highly recommend. More