Ray Catena Lexus of White Plains

Great place for a woman to shop for a car. Outstanding customer satisfaction. Dealing with Sylvia Daniels was a pleasant buying experience, She was very patient, knowledgeable about her produ Outstanding customer satisfaction. Dealing with Sylvia Daniels was a pleasant buying experience, She was very patient, knowledgeable about her product, and thorough in every step, and most important, minimal sales pressure. No nonsense from Anthony as sales manager. He was supportive of Sylvia during the purchase and offered his expert advice. Liked not having to go through financing and after sales pressure for add ons. Sylvia does it all. More

Caring, Honest, Supportive and Knowledgeable I had not purchased a new car in many many years - I walked into the dealership and felt immediately comfortable and confident in the salesperson's ab I had not purchased a new car in many many years - I walked into the dealership and felt immediately comfortable and confident in the salesperson's ability to work with me. Michael Bergman listened intently to what I wanted, and did everything humanly possible to present options to me, educate me in the decision making process around purchasing a new vehicle and worked with me day in day out to ensure I received the best deal. The caring nature of the the staff from the receptionist to the car specialist resonated from a place of complete respect and kindness. Michael Bergman is now my partner for life ...at least when it comes to purchasing a new vehicle (smile). I would highly recommend my friends and family to use this dealership for all future purchases. Thank you Michael for your incredible, stupendous, wonderful, fantastic service - so appreciative that I feel I cannot fully express my gratitude. Please extend my thanks to Bruce -the car specialist and Jasmine at the front desk. I am so happy with my new purchase - I am still smiling cheek to cheek as I type this note. Cheers!!!!!!!! More

5 star customer satisfaction Shavaune made us comfortable all the way from questions and answers and paper works completion until we drove the car home. he's very pleasant, respe Shavaune made us comfortable all the way from questions and answers and paper works completion until we drove the car home. he's very pleasant, respectful and funny at times during the process, made sure everything is accurate and complete before closing the transaction. Good luck to you Shavaune..... More

Pleasant , efficient and productive Worked with Peter Doyle and had an excellent experience. Highly professional and efficient. The dealership is run by engaged, pleasant people who valu Worked with Peter Doyle and had an excellent experience. Highly professional and efficient. The dealership is run by engaged, pleasant people who value service and quality. They also respect your time and make the visit as pleasant as I have had in any dealership. More

Very good Fabio is the best he is kind. Friendly and caring great experience. Makes car buying simple and easy thanks u for my new car RX 350. Thanks u Fabio is the best he is kind. Friendly and caring great experience. Makes car buying simple and easy thanks u for my new car RX 350. Thanks u More

Great Responsiveness I have worked with Rick, at Ray Catena Lexus of White Plains to lease a NX 200t. Rick was very responsive and made his best to work a deal within my b I have worked with Rick, at Ray Catena Lexus of White Plains to lease a NX 200t. Rick was very responsive and made his best to work a deal within my budget. I was very pleased with the whole experience. Love the car. The negotiation was mostly online. When we agreed with the terms, I visited the dealer and everyone, form the receptionist to the manager, was extremely nice. The facility and service were great. I would highly recommend Rick and Ray Catena Lexus of White Plains. David G. More

Personalized and Easy Rick was great! I wasn't even interested in buying a car when I was browsing through the latest models on the floor, but then stumbled upon the 200 Rick was great! I wasn't even interested in buying a car when I was browsing through the latest models on the floor, but then stumbled upon the 200CT H. Rick gave me time to browse, open and close doors and click on various buttons until I asked him if he had any pre-owned 200CTs on the lot. He said yes, took me to it, educated me about the car and the Lexus brand, and took me for an easy test drive. The next morning, I showed up to the dealership wanting to purchase the car if I could get it within 1.5 hours, and he did it all! We (more he then we) filed paperwork, appraised my trade-in, insured the new car, and found a bank to offer me a loan. He got me in that car with no hassle, and at a great deal! Rick is professional, the showroom was immaculate, and the car is now mine! PS. Fabio assisted me the night before for a last minute test drive with my partner. They work nicely together as if they were a family. Can't imagine working with a better dealership or sales folks! More

Review Fabio is the best!!! I have been a customer with lexus for over 10years and i will only go to fabio. He is kind, friendly and caring. Makes car buyin Fabio is the best!!! I have been a customer with lexus for over 10years and i will only go to fabio. He is kind, friendly and caring. Makes car buying simple and easy. Answers all of my questions and goes above and beyond. He is the reason i continue to shop with ray catena of white plains!! More

Sublime Sales Service The process to select and decide on a vehicle was extremely pleasant! Mr.Feighery was knowledgeable helpful, efficient and facilitated the process w The process to select and decide on a vehicle was extremely pleasant! Mr.Feighery was knowledgeable helpful, efficient and facilitated the process with professionalism and concern for our needs. More

Easy experience in leading new car In the past when shopping/leasing a new car can be an ordeal. Michael Barone made this such an easy and somewhat enjoyable time. Both my wife and my In the past when shopping/leasing a new car can be an ordeal. Michael Barone made this such an easy and somewhat enjoyable time. Both my wife and myself have leased two cars each, one in 2014 and in 2017. Michael's knowledge and dealing with a customer makes him the best car dealer I have ever dealt with In over 35 years that I have bought/leased cars. Once again, thank you Michael! More