Ray Catena Lexus of White Plains
White Plains, NY
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Best car shopping experience ever Peter Doyle has made my car shopping experience so easy he's has to be one of the most knowledgeable person on earth. As per over all dealer experienc Peter Doyle has made my car shopping experience so easy he's has to be one of the most knowledgeable person on earth. As per over all dealer experience definitely five star white glove service I will definitely be back to see Peter Doyle at Ray Catena Lexus White plain on 2020 for my new vehicle More
Excellent experience It was a delightful experience with my salesman, Michael Bergman. He was thorough with his explanation and helpful in all ways. My tech, Bruce, hel It was a delightful experience with my salesman, Michael Bergman. He was thorough with his explanation and helpful in all ways. My tech, Bruce, helped me with the nuances of my new car. More
Excellent Michael Barrone is an outstanding representative Our salesman was exceptional in that he made us feel comfortable within the exercise of securing a new vehicle.. Michael Barrone is a pleasure to w Our salesman was exceptional in that he made us feel comfortable within the exercise of securing a new vehicle.. Michael Barrone is a pleasure to work with.. More
Outstanding Service Shavaune was courteous, professional, friendly and knowledgeable throughout the entire purchase process. I felt I was dealing with a friend moreso tha Shavaune was courteous, professional, friendly and knowledgeable throughout the entire purchase process. I felt I was dealing with a friend moreso than a sales associate. More
Amazing Experience! What a fabulous experience! This was by far the easiest and best experience I have ever had in leasing a car. I own a 2007 Lexus 330RX and knew I want What a fabulous experience! This was by far the easiest and best experience I have ever had in leasing a car. I own a 2007 Lexus 330RX and knew I wanted to lease the 2017 350RX. My husband initially called Fabio and really liked him and said he was a "true gentleman". I went and met Fabio and leased my new Lexus 350RX and I could not be happier with the experience. I came today to pick up the car and it was awesome. I received my one hour lesson from the service department and Fabio was there every step of the way. I have been leasing cars for over 25 years and by far this was just amazing! I would highly recommend Fabio and Ray Catena Lexus of White Plains!!! Do not waste your time with other dealers. They truly are the best! I live in Queens and with traffic it was a pain to get to but so worth it!! I have a new dealer and frend! Thank you Fabio! More
Excellent service! We went to test drive a car with no intentions of getting a new car at the time. Shavaune Shackleford took the time to give us all the options for bot We went to test drive a car with no intentions of getting a new car at the time. Shavaune Shackleford took the time to give us all the options for both the NX and RX. He was not pushy at all and gave us enough breathing room to take our time to make a decision. He went above and beyond to help us navigate through the whole process and did not complain at all even when we stayed beyond closing time! We ended up leasing a new car! Everyone at this dealership is very friendly and polite. We're very happy with our experience. More
Almost satisfactory I like the hospitality. I was very comfortable and got the help I needed. I am willing to recommend the dealership to friends and family I like the hospitality. I was very comfortable and got the help I needed. I am willing to recommend the dealership to friends and family More
Excellent Customer Service Silvia Daniels was an absolute pleasure to deal with. Great salesperson, very honest, and personable. Went above and beyond all expectations. I went t Silvia Daniels was an absolute pleasure to deal with. Great salesperson, very honest, and personable. Went above and beyond all expectations. I went there to purchase a car with my father (Who purchased a 2016 RX350 from Larchmont). My father was pleasantly surprised by the White Plains location. Silivia made it such a pleasant experience and was even able to get my fathers RX350 inspected during the sales transaction. The White Plains Ray Catena Lexus will certainly be my go to dealer for life! Thank you Silvia! More
Easy, straight-forward and pleasant. No drama, dealt with questions and concerns in a timely and professional manner. No heavy sales pressure, simply reviewed options/choices with cost No drama, dealt with questions and concerns in a timely and professional manner. No heavy sales pressure, simply reviewed options/choices with cost implications and then left the decision to you. More
Great Customer Service Orientated Dealer I throughly enjoyed my experience within this dealership. I worked with Wilson Rosario who helped me through the entire lease process of my new car. H I throughly enjoyed my experience within this dealership. I worked with Wilson Rosario who helped me through the entire lease process of my new car. He made sure to answer all my questions and made me feel comfortable with my decision. Anytime I called or text he would reply promptly and would make sure I understood everything. He even, responded to my text when he was not in the office working. Exceptional job by everyone at Ray Catena Lexus. Will have a repeat customer soon. More