Ray Catena Lexus of White Plains

Great service and got my car super fast! I bought a brand new Lexus last week and I couldn't be happier. The service that Michael Bergman provided was nothing but professional & persoanable. I bought a brand new Lexus last week and I couldn't be happier. The service that Michael Bergman provided was nothing but professional & persoanable. I picked out my car and got it sooner than I thought I would. Very impressed with the service overall, would highly recommend this dealer ship! More

Exceptional Customer Service Michael Barone made our purchase extremely easy. He was knowledgeable, thorough, courteous and friendly. One of the best car salesman we have ever d Michael Barone made our purchase extremely easy. He was knowledgeable, thorough, courteous and friendly. One of the best car salesman we have ever dealt with. We highly recommend him. More

Best experience ever!! This was by far the best experience I have had walking into a car dealership. I've only had one car prior to my newest one but I have been in other de This was by far the best experience I have had walking into a car dealership. I've only had one car prior to my newest one but I have been in other dealerships. RAY Catena Lexus of White Plains is by far the most welcoming. Right when you walk in the door you are greeted by the pleasant ladies behind the desk. Walking inside of this business had a very different feel. Fabio sat down with me and went over all of my options with me. When I couldn't get a car on my own he tried his hardest to find another option for me. I definitely feel that he was more concerned about me as a customer than just trying to get me to buy a car. He never pressured me into getting the car and he helped me find a car that I liked and also one that fit my budget. I definitely will recommend people to this dealership and to Fabio. THANK YOU Fabio for all of your help! I will most certainly be back!!! More

'Above the Mile' Customer Service Shavaune Shackleford was a true professional right from the start. He listened and understood my personal credit circumstance and he moved quickly wi Shavaune Shackleford was a true professional right from the start. He listened and understood my personal credit circumstance and he moved quickly with processing my paperwork. He followed up and had a vehicle ready for test drive and he was patient. My schedule and timing balancing family and work life delayed my process for 1 week however, he was diligent, didn't add pressure and worked with me. He answered my questions and was thorough and also realistic which I prefer so that all worked out well. This is my 1st luxury vehicle and I look forward to not only recommending this dealership but also Shavaune and I will be a repeat Customer. More

Ask for Shavaune Shackleford for excellent customer service! I highly recommend Ray Catena Lexus of White Plains! With my current lease vehicle coming to an end my family was in need of a truck. Thankfully my wi I highly recommend Ray Catena Lexus of White Plains! With my current lease vehicle coming to an end my family was in need of a truck. Thankfully my wife called and spoke to Shavoune Shackleford. Very polite and respectful not to mention very knowledgeable on their line of cars. He made us feel at home, with no pressure at all when negotiating. I can honestly say I will refer anyone looking for a new Lexus or pre-owned vehicle to Mr. Shackleford. Thank you! More

Everyone took great care of us! From the moment we got there, we felt in good hands. The pre-owned car we wanted to see was in the lot and we immediately took it for a test drive. From the moment we got there, we felt in good hands. The pre-owned car we wanted to see was in the lot and we immediately took it for a test drive. It performed well and we got detailed answers to all of our questions. Our salesperson, Shavaune Shackleford, was knowledgeable, helpful and attentive. We didn't feel any pressure or that anyone was playing games with us. Shavaune and his manager treated us well and made this buying experience so easy! Plus, we got a great deal! More

A++ Customer Service and Sales From the moment I walked into this location I received the red carpet treatment. After I leased the car I went back twice for training on some of the From the moment I walked into this location I received the red carpet treatment. After I leased the car I went back twice for training on some of the features of the car and have received the same treatment, unlike many other dealers who become less attentive after you buy or lease. Wilson Rosario was the salesman I dealt with. He was very professional, friendly and eager to find the car I wanted. And that he did. I am thrilled with the entire experience, especially walking away with the vehicle of my dreams for the right price. Anthony Marino, Wilson's manager, was very courteous and professional as well as the ladies at the front desk, the mechanics who prepped the car for delivery and the two gentlemen who did the training. I purchased the all weather matts at the dealer's parts department and that was a smooth transaction. Ray Catena of White Plains is a dealership that I would certainly recommend to anyone buying a Lexus. From the youngest to the oldest, all make your experience a memorable one. Thank you all. More

Courteous and professional salesperson I highly recommend Ray Catena Lexus of White Plains. I bought a pre-owned Lexus 200 H automobile in 1 short visit. My salesperson Sylvia Daniels made I highly recommend Ray Catena Lexus of White Plains. I bought a pre-owned Lexus 200 H automobile in 1 short visit. My salesperson Sylvia Daniels made the entire car shopping process easy without any back and forth haggling. It is obvious that the dealership is customer driven unlike so many other places. More

A dealer like no other.Quick simple and easy.Value customer From the moment I stepped in I was welcomed as if I were family. I was treated very kindly and with great respect. They offered us beverages and food From the moment I stepped in I was welcomed as if I were family. I was treated very kindly and with great respect. They offered us beverages and food and wanted us to feel as comfortable as we could when making our decision. They try to suit the customer as best as possible and there isn't an essence of them trying to overprice you. They go over each and every option in full detail and embed and essence of trust into you. I got to work alongside Fabio in purchasing my car and he is nothing short of amazing. A very trustworthy and bible gentleman that understands how to make an agreement on both sides of the table. Great dealership that I highly recommend More

Great experience top notch service! Tim Feighery was the most considerate, organized and efficient sales specialist Ive ever dealt with. This is my 3rd Lexus and 2nd Lexus NX. Tim made s Tim Feighery was the most considerate, organized and efficient sales specialist Ive ever dealt with. This is my 3rd Lexus and 2nd Lexus NX. Tim made sure I got out of my vehicle early when my mileage got too high. The whole transaction was fast and the price was very fair! Will definitely return and highly recommend Tim!! More