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Ray Catena Lexus of White Plains
White Plains, NY
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Excellent experience. The service was very carefully explained in great detail. There was no pressure or rush.. Mr. Barone was well versed in all aspects of the cars. I ha The service was very carefully explained in great detail. There was no pressure or rush.. Mr. Barone was well versed in all aspects of the cars. I have dealt with this dealership and there service for many years and have always been extremely satisfied. More
Stress Free and Excellent Experience Shavaune was a professional and courteous salesperson from the onset of our purchase. He did his best to accommodate our needs and did so in a manner Shavaune was a professional and courteous salesperson from the onset of our purchase. He did his best to accommodate our needs and did so in a manner not always expected from car dealerships. The dealership has an open and friendly feel. The entire team at Ray Catena Lexus was superb from start to finish. We would absolutely buy from them again and would refer our friends and family to Shavaune without hesitation. More
Easy & simple I recently purchased an IS250 at this dealership. Overall it was a very pleasant and stress free experience. The salesmen, Shavaune was very professio I recently purchased an IS250 at this dealership. Overall it was a very pleasant and stress free experience. The salesmen, Shavaune was very professional and courteous. More
Thank you ! We were extremely happy with our service, it was a very quick and easy sale. You and Anthony Marino made our transaction run very smoothly. We would d We were extremely happy with our service, it was a very quick and easy sale. You and Anthony Marino made our transaction run very smoothly. We would definitely recommend Ray Catena to our family ans friends :) More
Easy pleasant to deal with and professional Recently purchased a certified 2015 ES350. Fabio, our salesperson was , professional polite and patient during the whole process. He was accommodating Recently purchased a certified 2015 ES350. Fabio, our salesperson was , professional polite and patient during the whole process. He was accommodating and worked hard to get us in the vehicle we wanted for what we wanted to pay. I HIGHLY recommend Ray Catena Lexus of White Plains and especially Fabio Villa More
Smooth and Simple Transacting was really straight-forward and easy. I originally had visited a while ago to look at new models, and test-drove the one that seemed the Transacting was really straight-forward and easy. I originally had visited a while ago to look at new models, and test-drove the one that seemed the best for me. I ended up not purchasing that car, and over a year later came back to purchase a certified pre-owned vehicle. The same salesman--Fabio Villa--still worked there and we picked up where we left off. After identifying the car I was interested in, which was located at a different Ray Catena location, Fabio had the car transferred over to White Plains where I got a test drive. After a little negotiation we had a deal. Fabio took care of everything, and then spent a long time with me taking me through all of the car's features AFTER he had already made the sale. More
Very smooth purchase I purchased a new RX450h a few days ago and it was a very pleasant experience. The salesman clearly knew his stuff and treated us very respectfully. I purchased a new RX450h a few days ago and it was a very pleasant experience. The salesman clearly knew his stuff and treated us very respectfully. The negotiation process went pretty smoothly (definitely smoother than any other car negotiation I've gone through) though you'll still want to do your homework before arriving, as with any car purchase. We are a convert from Mercedes- the dealership experience is just night and day. Mercedes requires you to make appointments for the privilege of being sold to by them, and their service department is nothing but annoying to deal with. Ray Catena Lexus, on the other hand, told me that they would pick my car up and drop off a loaner whenever I need service- that's just amazing. Time is what I'm shortest on in life, and having a dealer that respects that is just perfect. I plan to purchase another car through them soon. More
Painless car buying experience! The sales people were courteous and professional and exhibited knowledge of the vehicle. They were very responsive to my calls and did their best to The sales people were courteous and professional and exhibited knowledge of the vehicle. They were very responsive to my calls and did their best to make this a positive experience. More
Great service and got my car super fast! I bought a brand new Lexus last week and I couldn't be happier. The service that Michael Bergman provided was nothing but professional & persoanable. I bought a brand new Lexus last week and I couldn't be happier. The service that Michael Bergman provided was nothing but professional & persoanable. I picked out my car and got it sooner than I thought I would. Very impressed with the service overall, would highly recommend this dealer ship! More
Exceptional Customer Service Michael Barone made our purchase extremely easy. He was knowledgeable, thorough, courteous and friendly. One of the best car salesman we have ever d Michael Barone made our purchase extremely easy. He was knowledgeable, thorough, courteous and friendly. One of the best car salesman we have ever dealt with. We highly recommend him. More