Ray Catena Audi of Freehold - Service Center

Amazing Service I purchased two of my Audis through Alex Demsky and had seamless experiences on both accounts When It came time to service my new Q5, I had a choice I purchased two of my Audis through Alex Demsky and had seamless experiences on both accounts When It came time to service my new Q5, I had a choice of my closer local dealer or driving a few extra miles to Ray Catena. Alex spoke highly of their service department, so I decided to give them a try. I am so glad that I did. Once the appointment was set, I received a friendly email reminder of the service date. Upon arrival, I was greeted by Shawn Sosner, who was extremely friendly and knowledgeable. My car was serviced, cleaned, and ready to go when they promised, it was very evident that they take pride in what they do. The showroom was amazing, a great place to spend some time while waiting for the service to be performed. Highly recommended. More

BEST SERVICE EVER I had my 2013 Audi Cabri serviced by Ray Catena Audi in Freehold, about the best service experience I have ever had and I have had many. as a long tim I had my 2013 Audi Cabri serviced by Ray Catena Audi in Freehold, about the best service experience I have ever had and I have had many. as a long time luxury car driver. I was attended to immediately, the work was done as promised and I actually received a phone call to advise me my car was ready. When I returned the spotless loaner I was given and once again attended to immediately I was escorted to my car. It was returned to me in such pristine condition I had to be sure it was mine, it was a clean as when delivered as a new car. I even received a phone call the next morning asking if I was satisfied with my service experience. I can't say enough about my service advisor Michael and most of all Chris the service manager. The service this deanship provides is enough reason to gat a car there, a true Ray Catena experience. More

Amazing Service Expierence Being a Ray Catena Lexus customer for years I could not wait for the Audi dealership to open so I could service my A8 at one of his facilities. The l Being a Ray Catena Lexus customer for years I could not wait for the Audi dealership to open so I could service my A8 at one of his facilities. The level of customer service is amazing compared to my past Audi service visits at other locations. From the moment you enter the enclosed service department you know you are in a first class operation. (in the past I had to park out in a lot , many times in the rain and walk into a small service area to service my A8). You are greeted by a service member who will direct you to a service desk where you are taken care of without a wait. The write up process was painless and I was provided with a A8 loaner. Service manager Chris Gioffre made sure I was satisfied and taken care of properly throughout my service experience. My car was returned to me washed, serviced and repaired perfectly. I was so impressed by the dealership that I decided to purchase my next car from Ray Catena. More