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Ray Catena Audi of Freehold - Service Center
Freehold, NJ
114 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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114 Reviews of Ray Catena Audi of Freehold - Service Center
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May 10, 2016
Great experience They did it again. I took my S5 in for service, I was offered a loaner. So I said to my service adviser, Jon, what do you have that's interesting? Fi They did it again. I took my S5 in for service, I was offered a loaner. So I said to my service adviser, Jon, what do you have that's interesting? First I was offered an A3, but he quickly withdrew that and offered me a 2017 A4 with a lot of on board toys. I took the car home and was more than pleasantly surprised. My wife took a drive with me, she loved the car. She said that she really liked the car and needed a change. We came back, the next night and drove away with a new car. Thank you all More
by howarddunn
April 20, 2016
Experience of a lifetime Putting aside the shear magnificence of the building and overall appearance of the facility I would have to say from just a simple car wash to the pur Putting aside the shear magnificence of the building and overall appearance of the facility I would have to say from just a simple car wash to the purchase of one of the greatest production cars ever to grace the road the experience is overwhelming they are my extended family ! It's refreshing to see a dealership that really gets IT please use me for what ever reference you my need in the future Joseph Fortunato ???? More
by Fortunato pools
Employees Worked With
Sorry to say I don't remember all the names everyone was great, Anthony Tango, Frankie Lopes, Richard Majewski
April 07, 2016
Helpfulness We are having trouble using all of he electronic site car. So far we have been back twice for lessons. The people who helped us were knowledgable and We are having trouble using all of he electronic site car. So far we have been back twice for lessons. The people who helped us were knowledgable and very polite. Not only that they've washed the car! Will be back ext week for another lesson...and car wash. More
by Schussp
Employees Worked With
Roberto Rivera
April 06, 2016
Great Experience The dealership exceeded expectations. I asked to have an item inspected on a certified pre-owned vehicle, and the dealership replaced the item althoug The dealership exceeded expectations. I asked to have an item inspected on a certified pre-owned vehicle, and the dealership replaced the item although I never requested it. More
by Bill9876
Employees Worked With
Matthew Seuffert, Richard Majewski
April 06, 2016
Great service experience Chris Gioffre, the service manager has gone beyond the call of duty by providing me with exceptional support in regard to an unexpected mishap with my Chris Gioffre, the service manager has gone beyond the call of duty by providing me with exceptional support in regard to an unexpected mishap with my car. More
by Coach
Employees Worked With
January 20, 2016
Excellent Service Experience ! Everyone in service area is very professional and courteous. I was greeted at soon as I arrived and worked with Jonathan as my service advisor. He t Everyone in service area is very professional and courteous. I was greeted at soon as I arrived and worked with Jonathan as my service advisor. He thoroughly explained everything to me in detail and went above and beyond to make sure I was happy with the results of my work performed when I picked up the vehicle. Highly recommend this service center. More
by ralfo
Employees Worked With
Jonathan Kiwacz
November 27, 2015
What a wonderful experience! If you live anywhere near this dealership and want to purchase an Audi, this is definitely the place to go!! We were traveling home from Florida and If you live anywhere near this dealership and want to purchase an Audi, this is definitely the place to go!! We were traveling home from Florida and stopped there to get some help with our key fob. Chris Gioffre, the service manager went out of his way to help us. He treated us like long lost friends. He took the battery out of his own key fob, invited us in for coffee while we waited and had our car washed. Salesman Florentino Ayende even made us a cappuccino coffee and told us about the cars on the floor. You couldn't ask for nicer people. My current car is a Lexus but I have been an Audi driver for many years. I loved my Audi! So, yes, definitely buy from Ray Catena Audi. You won't be disappointed! Great dealership, great people! More
by Marie@Tommy
August 28, 2015
Good service, priced on the high side of Audi service Overall good result, but some scheduled service was not possible do dealers inability to manage their sub contractors schedule. Detailing was perform Overall good result, but some scheduled service was not possible do dealers inability to manage their sub contractors schedule. Detailing was performed and generally less than results achieved at other Audi dealers. More
by audiguy
Employees Worked With
August 22, 2015
Excellent Service Department! Have had my Audi serviced at this new dealership twice. Dealt with Shawn in service. Absolutely excellent customer service. Very professional and c Have had my Audi serviced at this new dealership twice. Dealt with Shawn in service. Absolutely excellent customer service. Very professional and courteous. Drop your car off and they pull up with a loaner in a few minutes and you are on your way. They make getting your Audi serviced very easy and friendly. I would definitely recommend this Audi dealership. More
by mikenj
Employees Worked With
Shawn Sosner
July 22, 2015
Great service experience This was my first time using Ray Catena for service, as it is a new dealership and it did not disappoint. From the moment I got there, I received top This was my first time using Ray Catena for service, as it is a new dealership and it did not disappoint. From the moment I got there, I received top notch service. When you get there you pull into an automatic garage that opens up and you pull into their super clean, huge garage. Their service team is immediately there to greet you. From that moment on, you know you are in good hands. Chris, the service manager took care of me and had my loaner ready for me. I was in and out within 5 minutes. When I returned to pick up the care it all of the necessary services were performed and my car was cleaned beautifully. The next time I purchase a vehicle, this will be my only stop. More
by dacunha213
Employees Worked With
