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Ray Catena Audi of Freehold - Service Center

Freehold, NJ

5.0
113 Reviews

113 Reviews of Ray Catena Audi of Freehold - Service Center

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November 29, 2024

My service writer Phil Trocchia worked quickly and efficiently for me. He is very knowledgeable and courteous and made me feel comfortable about my car being serviced. This dealership is outstanding a More

by Bob T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Trocchia
May 27, 2024

Peter Roman has always proven himself to be very knowledgeable and reliable in helping me make the best possible service decisions .I respect his professionalism and kindness.. More

by Pauline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Roman
May 05, 2024

The people in this location are great 100% in service, quality, very knowledgeable and super clean. More

by david_david R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Roman
April 26, 2024

Peter Roman was a pleasure to deal with. Our car was serviced in a timely and efficient manner. All my concerns were addressed. More

by mikem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Roman
December 08, 2023

can always count on professional service,efficient,knowledgeable and most importantly customer friendly service. AND thank you DAN for your help . More

by vze46z9b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2023 -

Ray Catena Audi Freehold responded

Thank you for your review of our Service Department! We are so glad that Dan was able to take care of your vehicle in a timely manner!

September 21, 2023

Friendly, attentive staff. Answered all of my questions. Large Comfortable waiting area. I have no complaints More

by siksik6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gioffre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenica DAndrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert D'Andrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2023

The staff are very helpful and courteous. The managers are very customer-oriented and have been a great help. Can’t find much I would say bad about them. Having your car serviced is never fun More

by dphillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2023

I had a very pleasant experience at Audi of Freehold. Service was done as expected and was given a comparable loaner car. More

by morro811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Hausman
July 22, 2023

Excellent customer service. My annual maintenance appointment went smoothly. The complimentary loaner vehicle is always a welcomed amenity. The inspection video provided by P More

by DeborahW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Roman
March 15, 2023

Service Department stepped up large on an error on a repair. They went out of their way to correct the problem and cause me as little inconvenience as possible. I would highly recommend Michael Lopez an More

by vinceobfg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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