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Ray Catena Audi Freehold
Freehold, NJ
1,981 Reviews
Joining the Freehold, NJ community as your local Audi dealership,we are excited to share our Audi Inventory with our new neighbors! As we open our doors at Audi Freehold, we pledge to deliver extraordinary service to our customers in the greater Freehold area. To reach the high goal we've set for delivering distinctive customer service day in and day out, we're offering several exciting amenities as we kick things off, like a Free Car Wash for Life plan with the purchase of a new Audi from our New Inventory. We've also adopted the Audi Progressive Retail Experience to create a hassle-free atmosphere for all of our Freehold customers!
Our knowledgeable staff is looking forward to working with you for all your Audi needs, whether your interest lies in our new or used inventory, or our Parts or Service Center. Our commitment continues as we make financing your new Audi a less daunting task through our Auto Finance Center and the expert members of our finance department who share the goal of getting you on the road with your new Audi.
If you need even more reason to shop at Audi Freehold, we like to have a little fun, too. As if test-driving our extensive new Audi inventory wasn't entertainment enough, we've added a little friendly competition with a pool table in our lobby!
At Audi Freehold, our enthusiasm for the community and our growing Audi inventory is contagious. We're conveniently located just down the street from Freehold Raceway Mall, Monmouth Racetrack, iPlay America, and many other popular destinations in the area! Join in the fun and visit us at 3561 US Route 9 in Freehold, NJ today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,981 reviews
July 23, 2015
Outstanding Customer Service Frankie worked very hard for me, to find the exact car I wanted. I truly appreciated the ease of working with him through text, phone calls and visits Frankie worked very hard for me, to find the exact car I wanted. I truly appreciated the ease of working with him through text, phone calls and visits to the dealership as my work schedule did not always allow me the most time during dealership hours. The use of videos he made/sent on his phone showing me features in the car so I could make an informed decision was awesome, and not something I have seen with a salesperson before. Frankie came in on his day off two weeks in a row... first just to show me features in a car I was considering, the next week so I could take delivery of the car. Situations beyond Frankie's control, I had hoped to pick the car up a few days earlier than I was able due to scratch removal on the car required, but again I was appreciative Frankie came in on his day off so I could take delivery as soon as possible. He worked to get me the best possible financing thinking outside the box, and was persistent while not obnoxious following up even when I thought I was buying from another dealer. His pricing was sharp from the beginning making me take a second look at Freehold Audi over other dealers. Appreciated the no 'sales office' mentality at Freehold Audi. Not once did Frankie have to go talk with his manager or leave me at his desk waiting to fetch an answer. He was in control at all times. Never felt like I was waiting around or not acknowledged at the dealership whether from Frankie, other Freehold Audi professionals, the receptionist, etc. Would recommend Frankie Lopes to anyone interested in an Audi. More
by LWARW
Employees Worked With
Frankie Lopes
July 23, 2015
GREAT Customer Service This was my first experience with Ray Catena and a high line vehicle purchase. I was a little nervous, as I usually am with big purchases, but Alex w This was my first experience with Ray Catena and a high line vehicle purchase. I was a little nervous, as I usually am with big purchases, but Alex was great. Even though my husband works in the car business, Alex took the time to go over every aspect of my car, as well as all of the paperwork. He followed up with me a few days after my purchase to see if I had any questions or if he could do anything else for me. He definitely made me feel comfortable, knowing I can call him with any questions/concerns I have. I would definitely recommend going to see Alex. More
by MS80
Employees Worked With
Alexander Demsky
July 22, 2015
Great service experience This was my first time using Ray Catena for service, as it is a new dealership and it did not disappoint. From the moment I got there, I received top This was my first time using Ray Catena for service, as it is a new dealership and it did not disappoint. From the moment I got there, I received top notch service. When you get there you pull into an automatic garage that opens up and you pull into their super clean, huge garage. Their service team is immediately there to greet you. From that moment on, you know you are in good hands. Chris, the service manager took care of me and had my loaner ready for me. I was in and out within 5 minutes. When I returned to pick up the care it all of the necessary services were performed and my car was cleaned beautifully. The next time I purchase a vehicle, this will be my only stop. More
by dacunha213
Employees Worked With
July 21, 2015
Beautiful dealership pleasant purchasing Very positive experience at audi of freehold recently. Worked with Frankie Lopes and had great experience leasing a new A6. It's a beautiful dealersh Very positive experience at audi of freehold recently. Worked with Frankie Lopes and had great experience leasing a new A6. It's a beautiful dealership and I was treated fairly and honestly by Frankie who was s pleasure to work with. Highly recommend More
by Esg121
Employees Worked With
Frankie Lopes
July 21, 2015
An absolute pleasure Our entire experience with Audifreehold was excellent. Frank Lopes proved knowledgeable, helpfull, resourceful, very detail oriented, well prepared an Our entire experience with Audifreehold was excellent. Frank Lopes proved knowledgeable, helpfull, resourceful, very detail oriented, well prepared and just an overall pleasure to work with. We were actually considering a different make of car (you know that other German brand with the 3 letters) but after driving the A3 and with Frank's assistance we decided to go with the Audi. Would do it again and will recommend Frank to others. More
by Audinewbie
Employees Worked With
Frankie Lopes
July 20, 2015
New Car I recently bought an audi A5. Phil Katz was fantastic to work with and extremely knowledgeable. I am very happy with my new car and with the service I I recently bought an audi A5. Phil Katz was fantastic to work with and extremely knowledgeable. I am very happy with my new car and with the service I received from Phil. I will be recommending him to my friends. More
by Kevin1
Employees Worked With
Phil Katz
July 20, 2015
Terrific Experience at Audi Freehold! I recently bought a car from Anthony Tango.. My new gorgeous White A5 Coupe!! I have nothing but great things to say about my car and Anthony's help w I recently bought a car from Anthony Tango.. My new gorgeous White A5 Coupe!! I have nothing but great things to say about my car and Anthony's help with getting me the car. He is professional and is excellent at what he does. From the beginning, he did all he could to earn my business. I am so glad I went with Anthony on this deal!! So I just wanted to let you both know how happy I am with the car and what a wonderful experience it was to get the car from Anthony. More
by kkravitz12
Employees Worked With
Anthony Tango
July 20, 2015
Exceptional First time at this dealership and it was a very nice place, well organized and laid out. I worked with Matthew Seuffert and he was an excellent sales First time at this dealership and it was a very nice place, well organized and laid out. I worked with Matthew Seuffert and he was an excellent sales representative. He put all options out on the table and let me know any and all information that could benefit me as a customer. When it came to making a decision on the car I wanted he gave me available options in the vehicle and I made my choice instantly. Matt made it a very painless and easy process for me as a first time Audi leaser. Best experience at a car dealership I've had thus far. More
by Kiara27
Employees Worked With
Matthew Seuffert
July 20, 2015
New car purchase Freehold Audi has a beautiful new showroom with an incredible amount of cars available. It's enormous, immaculate and very well run. The entire staf Freehold Audi has a beautiful new showroom with an incredible amount of cars available. It's enormous, immaculate and very well run. The entire staff is extremely welcoming, knowlegeable and helpful. I bought a car from Philip Orapello who was wonderful to deal with. He made the buying experience truly painless. I also had my previous Audi serviced there and the service department was just as easy to deal with. I would definitely recommend Philip and Freehold Audi to anyone interested in purchasing a car! More
by Robyn
Employees Worked With
Philip Orapello
July 20, 2015
Best dealership experience I have ever had I have owned many cars from many dealers and companies including Porsche, BMW, Mercedes, Lexus and Audis. I have never enjoyed buying the car before. I have owned many cars from many dealers and companies including Porsche, BMW, Mercedes, Lexus and Audis. I have never enjoyed buying the car before. Frankie is by far the best salesman I have ever worked with and Ray Catena Audi is by far the best dealership. Frankie knows his cars, knows car drivers and was never once pushy. The sales manager was great too and I even met Mr. Catena who was gracious, warm,and friendly. Top notch all around More
by phoem
Employees Worked With
Frankie Lopes
