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Ray Catena Audi Freehold
Freehold, NJ
1,981 Reviews
Joining the Freehold, NJ community as your local Audi dealership,we are excited to share our Audi Inventory with our new neighbors! As we open our doors at Audi Freehold, we pledge to deliver extraordinary service to our customers in the greater Freehold area. To reach the high goal we've set for delivering distinctive customer service day in and day out, we're offering several exciting amenities as we kick things off, like a Free Car Wash for Life plan with the purchase of a new Audi from our New Inventory. We've also adopted the Audi Progressive Retail Experience to create a hassle-free atmosphere for all of our Freehold customers!
Our knowledgeable staff is looking forward to working with you for all your Audi needs, whether your interest lies in our new or used inventory, or our Parts or Service Center. Our commitment continues as we make financing your new Audi a less daunting task through our Auto Finance Center and the expert members of our finance department who share the goal of getting you on the road with your new Audi.
If you need even more reason to shop at Audi Freehold, we like to have a little fun, too. As if test-driving our extensive new Audi inventory wasn't entertainment enough, we've added a little friendly competition with a pool table in our lobby!
At Audi Freehold, our enthusiasm for the community and our growing Audi inventory is contagious. We're conveniently located just down the street from Freehold Raceway Mall, Monmouth Racetrack, iPlay America, and many other popular destinations in the area! Join in the fun and visit us at 3561 US Route 9 in Freehold, NJ today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,981 reviews
August 12, 2015
Easy and hassle free Excellent customer service. Our salesman Roberto was extremely knowledgeable and prompt to respond to any inquiries we had. We got the car we wanted Excellent customer service. Our salesman Roberto was extremely knowledgeable and prompt to respond to any inquiries we had. We got the car we wanted for the price we wanted. More
by MindyB
Employees Worked With
Roberto Rivera
August 11, 2015
Best Salesperson I've ever dealt with This dealership is great. Frankie Lopes is the friendliest salesperson I've ever met! Worked hard to get me the best price possible and made the exp This dealership is great. Frankie Lopes is the friendliest salesperson I've ever met! Worked hard to get me the best price possible and made the experience fun too! I highly recommend speaking with him if you're interested in an Audi. More
by Liav
Employees Worked With
Frankie Lopes
August 11, 2015
Awesome Audi Adventure wow! this is one amazing dealership, state-of-the-state, beautiful! we happened to find the best salesperson ever! professional, and product smart! Gr wow! this is one amazing dealership, state-of-the-state, beautiful! we happened to find the best salesperson ever! professional, and product smart! Great job Phil! buying a car has never been easier! More
by kathleen
Employees Worked With
Philip Orapello
August 11, 2015
Pleasant experience The sales associate was very polite and courteous. He went above and beyond to accommodate us. He made sure we were comfortable during our visit. He a The sales associate was very polite and courteous. He went above and beyond to accommodate us. He made sure we were comfortable during our visit. He also followed up and was very personable. More
by Vsangel279
Employees Worked With
Frankie Lopes
August 10, 2015
Excellent Experience Ever Frankie was professional, informative, confident, pleasant and very knowledgeable. I would recommend Ray Catena to anyone and everyone because Franki Frankie was professional, informative, confident, pleasant and very knowledgeable. I would recommend Ray Catena to anyone and everyone because Frankie made our experience that easy. Five star rating hands down all the way around to Frankie and dealership. More
by bella1
Employees Worked With
Frankie Lopes
August 10, 2015
Platinum Customer Service. Salesman Lane Griffen provided superior product knowledge-professional but spoke in terms we understood. Extremely pleasant and informative meeting. Salesman Lane Griffen provided superior product knowledge-professional but spoke in terms we understood. Extremely pleasant and informative meeting. The dealership and Lane get five stars!! More
by BeritUnni
Employees Worked With
Lane Griffin
August 07, 2015
GREAT SHOPPING EXPERIENCE Our salesman, Roberta Rivera was very pleasant and informative the first time we entered the dealership. He answered all our questions, showed us var Our salesman, Roberta Rivera was very pleasant and informative the first time we entered the dealership. He answered all our questions, showed us various cars and tried to pair a car with our needs. There was never any pressure, he took his time to explain the new features and the test drive sold us on our purchase. He found the color and interior of the car we wanted at another dealership in a few days and we are thrilled with our purchase. More
by 2 SENIORS
Employees Worked With
Roberto Rivera
August 07, 2015
Great service, no pressure. Our salesman, Tim Cahill, was very professional, very accommodating, and had a wonderful demeanor. We never felt pressured, and it was probably the mo Our salesman, Tim Cahill, was very professional, very accommodating, and had a wonderful demeanor. We never felt pressured, and it was probably the most relaxed we have ever felt in a car dealership. The general sales manager, Steve Stoop, was also great. More
by Alottaforce
Employees Worked With
Tim Cahill
August 07, 2015
great experience - no pressure My experience with the Audi dealership in Freehold was excellent. It is a pristine dealership, first of all. Anthony Tango was very professional, My experience with the Audi dealership in Freehold was excellent. It is a pristine dealership, first of all. Anthony Tango was very professional, knew a lot about the vehicles and didnt pressure me. I ended up leaving the dealership, going to a couple more - disgusted with their customer service - and then came right back to Audi and signed! Anthony answered all of my questions and was with me through the whole deal - he didnt push me off to someone else when he made the sale....and I really value that. He then called me the next day to make sure everything was OK and then a week later. The Audi is an amazingly safe car for me and my two boys and I am SO happy with my purchase! More
by sarahp
Employees Worked With
Anthony Tango
August 05, 2015
Absolutely floored by customer service I purchased a R8 from Audi Freehold. I had my local Audi dealer do an inspection to assure there were no issues with the car. Unfortunately they disco I purchased a R8 from Audi Freehold. I had my local Audi dealer do an inspection to assure there were no issues with the car. Unfortunately they discovered that a shock absorber had been leaking; the car would not pass inspection. Audi Freehold has gone WAY above and beyond to fix the issue. Really, I'm speechless. Denis and Chris have been very apologetic and have done everything imaginable to make things right. While it is a bummer to not have my car at the moment, I feel very good knowing all the needed work is being done by a dealer I can trust. They picked up the car from PA, they are replacing all 4 shocks along with some other items that seem to be the root of the shock issue, they've shipped me an A8 loaner and will be shipping the R8 back to me when the work is complete. All of this work and service they are paying for. It's amazing. There is a reason Ray Catena dealerships have such a wonderful reputation – the staff goes above and beyond in terms of service. More
by mranauro
