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Rapids Honda

Coon Rapids, MN

4.1
2,675 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,675 reviews

January 11, 2020

could have been smoother Was disappointed with what was said to be included and what wasn't. Should have been more accurate and up front. Had to plead a case to get where i wa More

by gwagner11744
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Kevin Kue, Jolene Nguyen
January 07, 2020

The team was super easy to work with and went above and beyond for me. There were multiple choices for vehicles and had the exact one I wanted. More

by lmchambl
Recommend Dealer
Yes
Employees Worked With
Katie Young, Isaac Lee
Jan 07, 2020 -

Rapids Honda responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Best, Ken Grantwit 952-207-7800 kgrantwit@rapidshonda.com

January 05, 2020

Early in our relationship I am just beginning to have a relationship with this dealership. The only thing that I didn't get from them was an estimated total cost of the service More

by debhyk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember the name of the employee., Travis Johnson
Jan 07, 2020 -

Rapids Honda responded

Hi Deb, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Grantwit 952-207-7800 kgrantwit@rapidshonda.com

January 05, 2020

the team was very helpful and professional First I worked with Abby Stanek and bought four tires, and completed a few maintenance minders on my 2011 CRV and she was very helpful. Also worked w More

by charlesfalk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Olson, Austin Chandara
Jan 07, 2020 -

Rapids Honda responded

Hi Charles, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit 952-207-7800 kgrantwit@rapidshonda.com

January 03, 2020

Fast service, even after snow covering cars. Beautiful facility, great service. Short wait times when going through buying process, much appreciated as my wife wasn't feeling well. Wade Gilbertso More

by golson3527
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Young, Wade Gilbertson
Jan 03, 2020 -

Rapids Honda responded

Thank you very much for your 5 star review of Rapids Honda. We appreciate your business. Hope your wife is feeling better. Sincerely, Ken Grantwit 952-207-7800 kgrantwit@rapidshonda.com

January 03, 2020

Great The people I worked with were fantastic. There was a glitch along the way. They handled it in a very professional manner and were willing to work wi More

by ckrinke03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Young, Jorge "Jorch" Espinosa, Kevin Kue
Jan 03, 2020 -

Rapids Honda responded

Hi, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwi 9522077800 kgrantwit@rapidshonda.com

January 02, 2020

2020 HONDA PILOT Wade was very helpful. He took his time to go over my options, vehicle features, loan. Highly recommend. The team was also very helpful with expla More

by malrasheid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Gilbertson, Kevin Kue
Jan 02, 2020 -

Rapids Honda responded

Hi Melissa, Thanks for your feedback on your recent visit to Rapids Honda. I'm glad to hear that Wade was able to assist you with choosing the perfect vehicle and that you had such a positive experience at our dealership. I hope you will continue to enjoy your new vehicle! Ken Grantwit 952-207-7800 kgrantwit@rapidshonda.com

January 01, 2020

Purchase of a new car Wade, Nick & John along with the entire team at Rapids Honda did an amazing job and exceeded my expectations. Will recommend this customer experience More

by tjensen19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Yangwel, Nick Mcdonald, Wade Gilbertson
Jan 01, 2020 -

Rapids Honda responded

Thank you for your kind words. Congratulations on your new car purchase! It makes us so happy to hear that you had an excellent car buying experience with Wade, Nick, and John. At Rapids Honda, we like to treat our customers like family, and our main goal is to ensure that you leave 100% satisfied. We greatly appreciate that you chose us, and we look forward to seeing you again. Best, Ken Grantwit 9522077800 kgrantwit@rapidshonda.com

January 01, 2020

New Honda HR-V Went in for a used car. Realized that it didn’t have features that I wanted. Got a good deal on my trade. I would recommend this dealership. More

by hollycape24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Kevin Kue, Brandon Thao
Jan 01, 2020 -

Rapids Honda responded

Holly, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Regards, Ken Grantwit 952-207-7800 kgrantwit@rapidshonda.com

January 01, 2020

Bought Pre-Owned Vehicle Bought a used car different than what we entered the dealership for. Haggling for price is an odd part of buying a new car, however, having done some More

by braddarci12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
Jan 01, 2020 -

Rapids Honda responded

Thank you so much, Brad, for taking the time to share your feedback for us. We are delighted to learn that our team took excellent care of you. Congratulations on your "new" used car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help. Best, Ken Grantwit 9522077800 kgrantwit@rapidshonda.com

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