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Rapids Honda

Coon Rapids, MN

4.1
2,675 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,675 reviews

January 19, 2020

The service was good, information provided was excellent. Shawn had worked with us on every step of the process and I would ask for him for any service needs. More

by shreekanth
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Jan 20, 2020 -

Rapids Honda responded

Thank you for the excellent rating! It's good to hear that Shawn was able to keep you up to speed throughout the process. Be sure to let us know if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 19, 2020

Great place We had a flat tire on our van. We called and they were able to fit us in right away. Very happy that they could fix it quickly. More

by RITA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Jan 20, 2020 -

Rapids Honda responded

Thanks for the great review, Rita. Flat tires are certainly annoying, but it's good to hear that Shawn was able to take care of you and get you back on the road. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 19, 2020

Always on time Always receive excellent service and they are always finished by the time quoted. Glad they opened a Honda in my area. Glad I started bringing my car More

by kelly.erickson92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Jan 20, 2020 -

Rapids Honda responded

Thank you for the high praise, Kelly. We're glad you started bringing your car to us for service too! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 19, 2020

Service was great Working with Chad is a great experience ,He is a great Value to your Dealership. No comparison to other dealerships. Keep up the good work More

by JJ.LESSARD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Jan 19, 2020 -

Rapids Honda responded

JJ, It's fantastic to hear that Chad provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 19, 2020

It is a pleasant place and very friendly. Enjoying my new purchase and doing business with Honda.would definitely refer others. Good experience so far. More

by nikojn
Recommend Dealer
Yes
Employees Worked With
Roger Thomas, Shane Stegeman
Jan 19, 2020 -

Rapids Honda responded

Thank you for sharing your experience with us! We're happy to hear Roger and Shane were able to take great care of you and listen to all of your needs. We truly appreciate your feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 19, 2020

It was my first time dealing with this dealership and I had a pleasant experience with Ryan Sangren. I would recommend them to others that are looking for a vehicle. More

by snorquist
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, John Yangwel, Ryan Sangren
Jan 19, 2020 -

Rapids Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here working with Ryan and our whole team at Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 19, 2020

Pleasurable I dealt with Kevin Kue, He was great to deal with and listened to my needs, Knowledgeable about the added products that Rapids Honda offers.. More

by ckrinke03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Kue
Jan 19, 2020 -

Rapids Honda responded

We appreciate your business and our entire Rapids Honda Team looks forward to serving you for all of your automotive needs. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 18, 2020

Routine oil change The oil change on my accord was handled by service adviser Shane Stegeman. He also installed the wiper blade inserts properly. Very grateful to him! More

by charlesfalk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Olson, Austin Chandara, John Cook, Shane Stegeman
Jan 18, 2020 -

Rapids Honda responded

Thank you, Charles, for the kind words for our service department! We look forward to sharing your compliments with them, especially Shane. Please don't hesitate to let us know if we can be of further assistance.

January 17, 2020

I was told that the work I requested would take up to 5 hours. It was completed in about 2. I would recommend Rapids Honda for sales and service. The staff is very friendly and helpful More

by JRFREE1945
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Jan 17, 2020 -

Rapids Honda responded

I am glad to hear you had such a great experience, I will be sure to pass along your praise to the service team. If you ever need anything in the future, please do not hesitate to reach out. From all of us at Rapids Honda, we thank you for choosing to make us a part of your family! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 17, 2020

This was my first visit to Rapid Honda. It was a very good visit. Shane Stegeman was my service writer he is awesome! Brian Nordstrom was my Technician he also was awesome. These two guys will be the on More

by gwen.koop
Recommend Dealer
Yes
Employees Worked With
Brian Nordstrom, Shane Stegeman
Jan 17, 2020 -

Rapids Honda responded

Thank you for your business and this review, Gwen! We're happy to hear that Shane and Brian able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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