Randy Wise Chevrolet
Flint, MI
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I bought a chev Tahoe from Dan ( big tall guy with dark short hair) and from the moment I brought it home I have had problems....heater, battery, surpintine belt, heated seat stop working gas gaudge reads short hair) and from the moment I brought it home I have had problems....heater, battery, surpintine belt, heated seat stop working gas gaudge reads wrong and the tranny is slipping and my loan was for 10,000!!! When I relized the rear heater didn't work I had to pay and extra $300 to get it fixed from randy wise offered to split it with me well it was winter and my CHIlDREN needed heat!!! When I relized my transmission was starting to slip Dan called me for a courtesy call and asked me how it was going I told him horrible well then he said come out and maybe we can figure something out so we came out there and talked to Dan and he said he would work on it and get back with us!!!!! He never called again!!!!! 10,000 under and NOT happy!! He could have already called and said I can't find nothing but I will keep u in mind and keep working in it! I also had to chane the axel in the front and other little thing that I won't get into!!! Not a happy customer at all!!!!!!!! More
Rec'd good service. I do however still hear a rattle, as I heard before repair. I will be in soon to track issue. I originally had a suspension issue which was repaired. as I heard before repair. I will be in soon to track issue. I originally had a suspension issue which was repaired. More
I have bought many vehicles from Tim Johnson, he is very polite,helpful, and can answer any questions I have. I have recommended Tim Johnson and Randy Wise to all my friends and family. Randy Wise is the cl polite,helpful, and can answer any questions I have. I have recommended Tim Johnson and Randy Wise to all my friends and family. Randy Wise is the cleanest, friendliest dealership I have ever been to, from the salesmen to the financing and service departments.KEEP UP THE GREAT WORK. I will definitely be back. More
I was planning to buy a truck in the fall but, I had started to surf the net trying to decide what features I wanted and so on. One day I had inadvertantly typed in a year newer truck than I was looking started to surf the net trying to decide what features I wanted and so on. One day I had inadvertantly typed in a year newer truck than I was looking for and I stumbled accross the truck I now own purchased from Randy Wise Chevrolet of Flint. I live in Milwaukee, WI and Randy Wise beat any comparable truck in my neck of the woods by thousands. I purchased the truck over the phone and internet all the while getting excellent customer service. Jacobi answered my emails well into the night, long after the dealership had closed. I then rented a car and drove to flint to pick up my new truck. They drove my truck to the airport, I drove the rental car to turn in, and the courier drove to DMV to get the temperary plates and then to the airport to meet us there. I left with my new truck from the airport. After I returned home, Jacobi called me the next day to make sure I had made it safely and asked how I like the truck. A few days later, I was unable to find the wheel lock key. After a few quick emails with Jacobi, I found it. It was nothing but excellent customer service from start to finish. Obviously I can't speak of the service department as I won't be taking it there for service. But, the used car dealership was great. If I had anything negative to say it would be to question all the features that are listed in the ad. The ad stated that the truck had remote start. It didn't. It also said there were new tires. There was only one new tire. For the record the truck I bought had everything I was looking for and it was a certified pre-owned vehicle. So, if you know what you want and you've done your homework, I'd take a look at Randy Wise. I'd do it again if they had a vehicle I was looking for. More
Just a quick thank you to Randy Wise's Body Shop and Steve Brock is doing a great job at the Randy Wise Chevrolet in Clio MI. I had my truck into the body shop while we were in Florida last week and th Steve Brock is doing a great job at the Randy Wise Chevrolet in Clio MI. I had my truck into the body shop while we were in Florida last week and the timing was great. All the work was completed on time and schedule and I was able to pick up my truck the night I returned to town. As always the quality is top notch, and they did an excellent job detailing the interior and exterior after the project was completed. I'm a life long customer. More
I was satisfied from the start. I was welcomed and felt that they genuinely appreciated my business even though it was insurance repair work. I was promised a loaner car and they came through. The loane that they genuinely appreciated my business even though it was insurance repair work. I was promised a loaner car and they came through. The loaner car was great and I had my needed transportation while my car was getting fixed. When it was completed I was thoroughly pleased with the job done. It looked great and I was thanked for my business. The entire experience was wonderful. I would recommend this dealership to anyone. They are very friendly and do excellent work. They make you feel like you are important and that they are there to serve you. More
I bought a 2006 Lincoln Mark Lt from Tim Johnson at Randy Wise and it was all that was promised .I was not sure about buying over the Internet but I would do it again no disappointments . Thanks For Wise and it was all that was promised .I was not sure about buying over the Internet but I would do it again no disappointments . Thanks For a great vehicle. Jeff More
Mr Mazzzola was very helpfu land knowledgeable about our new Malibu. He assisted us in getting the best vehicle and best price. Mr Mazzola is an outstanding sales person and representative of your dealershi new Malibu. He assisted us in getting the best vehicle and best price. Mr Mazzola is an outstanding sales person and representative of your dealership. More