Randy Wise Buick GMC
Fenton, MI
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They went above & beyond what was required, doing touch-up painting to an adjacent fender to make the overall appearance look good. The only reservation I have is that the headlight didn't appear to touch-up painting to an adjacent fender to make the overall appearance look good. The only reservation I have is that the headlight didn't appear to be quite lined up with the surrounding area of the fender. It was done very promptly. In fact, I was just about to call to inquire as to when it would be ready since I hadn't been given an estimated completion date. Before I could call, I received a call saying it was already done. More
The entire dealership staff consistently exceeds my expectations in both sales and service. They personally remember me and understand that my time is very valuable to me. As a result all of my inter expectations in both sales and service. They personally remember me and understand that my time is very valuable to me. As a result all of my interactions with the dealership have minimized any interruptions to my day. When I took delivery of my car everything was ready and in order - so I was in and out of the dealership in under 30 minutes (trade-in processing, financing, brief vehicle orientation - all included). Likewise, they made a standing offer that if I have any questions about the vehicle after I returned home, they would be willing to stop by my house and answer them. More
I used to be a customer of Joseph Pontiac until it closed.......so when I needed some body work done on my vehicle, I chose Randy Wise. My first experience with them was wonderful. The service write closed.......so when I needed some body work done on my vehicle, I chose Randy Wise. My first experience with them was wonderful. The service writer Mike Wilson was nothing but professional and greeted me with a smile. He provided me with transportation while the vehicle was being fixed, which was great. Then there were the lovely people that did the estimates. They put my mind at ease and dealt with the insurance company so that I wouldn't have to deal with it. Overall my experience was super and I continue to go back for routine maintance and repairs. More
Mr Brinker is an excellent salesman and overall good person. He made sure the vehicle was delivered exactly how we ordered it. The vehicle was washed with a full tank of gas ready for us when we got the person. He made sure the vehicle was delivered exactly how we ordered it. The vehicle was washed with a full tank of gas ready for us when we got there. I have bought several vehicles from Richard and will continue to do so. He is a very valuable asset to the Randy Weiss team. More
After going to another dealership and being told there was NOTHING they could do..my friend told me about a great guy at Randy Wise named Steven Cohen that could work number magic and make things work to was NOTHING they could do..my friend told me about a great guy at Randy Wise named Steven Cohen that could work number magic and make things work to get a new car.. Steven and Efrem worked on getting me what i needed for my family that grew from 3 to 7 in a batter of days :) Steven called to tell me they got me a great van..went out to Randy Wise and Steven along with Efrem got everything taken care of... More
The service was amazing the dealership was extremely clean and well maintained. I loved the customer service and the helpfulness that everyone gave me. I felt extremely confortable with Steve Cohen the clean and well maintained. I loved the customer service and the helpfulness that everyone gave me. I felt extremely confortable with Steve Cohen the finance guy. He made me feel like i wasn't being taken advantage of and i really feel like i got the best deal possible for my new car. I would recommend this dealership to everyone. 10/10. More
i had met mr. cohen thru a guy who had bought a car at the dealership in the past. mr. cohen is the finance guy and he referred me to a salesman and helped me obtain competative financing and smooth the the dealership in the past. mr. cohen is the finance guy and he referred me to a salesman and helped me obtain competative financing and smooth the deal. i was explained eveything, and i was not upsold, given any misinformation and was treated with respect. they even did a followup to ensure my satisfaction. i have since referred my friends to this dealership. More
A+ dealer. great selection, great price and highly knowledgable. I have also been having my cars/SUVs serviced here for 5 years and they are very trustworthy and affordable. i have also purchased a knowledgable. I have also been having my cars/SUVs serviced here for 5 years and they are very trustworthy and affordable. i have also purchased a vehicle in the past from another dealership in the Randy Wise family of dealerships and have had an equally positive experience. More
We have been buying cars regularly from Bill Ross since 1985. We have followed him as he has moved from different dealerships. While the dealership is important, it is the salesman that gives you the con 1985. We have followed him as he has moved from different dealerships. While the dealership is important, it is the salesman that gives you the confidence to return. The bottom line in purchasing the vehicle is the personal trust that we have in our salesman. We have that trust with Bill Ross. As a result, we have purchased over 25 vehicles with him and have recommended Bill to numerous friends and relatives - all with positive results. We are both retired GM employees and will continue to purchase vehicles with him and recommend him to others. We will follow Bill Ross to whatever dealership he is employed with. Pam & Karl Varga More
The only sales person to buy a car or truck from is Bill Ross @ Randy Wise. I call Bill with the model I want to purchase and he has always deliverd the best deal with out having to shop around. I have also Ross @ Randy Wise. I call Bill with the model I want to purchase and he has always deliverd the best deal with out having to shop around. I have also had plenty of service done at Randy Wise and have always came away pleased with the results More