Randy Wise Buick GMC
Fenton, MI
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My van was dented in a parking lot. My insurance co (USAA) referred me to Randy Wise. Kenny Paulson was very friendly and informative. Kenny agreed to expedite svc as I am a wheelchair user and needed (USAA) referred me to Randy Wise. Kenny Paulson was very friendly and informative. Kenny agreed to expedite svc as I am a wheelchair user and needed my lift equipped vehicle. He expedited svc as promised. The van was returned to me spotlessly cleaned, vacuumed and I believe the tires and wheels were treated with ArmorAll. During and at the end of service Kenny agreed to meet with me outside in a convenient area. The quality of bodywork was excellent. I would certainly recommend Kenny and the Randy Wise Auto Body team to any friends. More
This was my first time at this dealership. Don and Ken both was very helpful plus they had my car done when promised and the workmanship I'm pleased with. both was very helpful plus they had my car done when promised and the workmanship I'm pleased with. More
WHAT A RELIEF, THIS SALES GUY DALE PAYNE HAS IT TOGATHER,IT TAKE A LOT OF PATIENCE TO DEAL WITH A PERSON LIKE ME,I HAVE TO KNOW EVERYTHING DOWN TO A TEE AND IM NOT TAKING GOLF HERE. DEAL WAS CLOSED TOGATHER,IT TAKE A LOT OF PATIENCE TO DEAL WITH A PERSON LIKE ME,I HAVE TO KNOW EVERYTHING DOWN TO A TEE AND IM NOT TAKING GOLF HERE. DEAL WAS CLOSED AND MY WIFE AND I WENTED TO DINNER, THE NEW ACADIA WAS NOT PART OF OUR CONVERSATION, NOW THAT WHAT YOU CALL PEACE MIND.ALSO STEVEN IN FINANCE EXPLAIN ALL THE COST AND ALL THE EXTRA WARRANTY WE PURCHASE, GLAD TO HAVE THIS DEALERSHIP IN FENTON MI. BILL, SANDIE More
angela was very pleasant to work with. she kept me informed and processed all the paperwork. being able to leave the rental car with angela was very nice too. informed and processed all the paperwork. being able to leave the rental car with angela was very nice too. More
Brought my 12 Ford Flex to your dealership for repair after asking my son-in-law where to take it. It was just as he said: Kenny was awesome,got the work done with no BS. Gave me a FREE loaner for 2 wee after asking my son-in-law where to take it. It was just as he said: Kenny was awesome,got the work done with no BS. Gave me a FREE loaner for 2 weeks!!! Megan was friendly ,helpful and great to do business with!!! You do not get this kind of customer service now days,especially from a car dealer!!! I will certainly recommend your dealership and the people who work there. Thank you. I appreciate your hassle free approach!!! Peggy Bell More
I took my car to Randy Wise GMC for repair of significant hail damage.I was greated by Angela who was pleasant, professional and well versed in dealing with the insurance aspects of my situation. Angela furt hail damage.I was greated by Angela who was pleasant, professional and well versed in dealing with the insurance aspects of my situation. Angela further varied significant damage to the car that was not found by the insurance adjuster and received approval for the additional damage repair. She gave me a date that the car would be ready and met the date. The quality of the work was outstanding. It looks like the day I drove it off the showroom floor. The store has just been renovated and is beautiful and customer friendly. The office staff where I paid for the service was polite, helpful and friendly. I recommend Randy Wise GMC/Buick in Fenton, MI without reservation. They will continue to get my business. Michael Stevenson, Chelsea, MI More
When I arrived at the dealership to have a bumper pad put on my Ford Edge, Kenny took my car immediately to the body shop and installed it for me. It only took him 15 minutes or so, and he did a very neat, e on my Ford Edge, Kenny took my car immediately to the body shop and installed it for me. It only took him 15 minutes or so, and he did a very neat, excellent job. He was very friendly and courteous, and told me that they always strive to take care of the customer in a friendly and efficient manner....which I could see that they did! After my overall experience today, I would definitely return to Randy Wise in the future. Thank you Kenny!!!!!!! More
Great experience, made the entire process an easy and painless experience. Jared was fantastic and very professional. Steven was great in explaining my financing options as well as extended warranty op painless experience. Jared was fantastic and very professional. Steven was great in explaining my financing options as well as extended warranty options. I will definitely recommend Randy Wise Dealership to all of my friends and family and will be sure to buy my next car from them as well. More
Great team...everyone is always very nice and super fast service! When they say your automobile will be ready at a certain time it always is,nver any waiting around. Much appreciate the fact that they never service! When they say your automobile will be ready at a certain time it always is,nver any waiting around. Much appreciate the fact that they never treat you different if you a women or a man. Would recommend this dealership to anyone. Great job and good luck on all the renovations, looking good so far. More