Randy Wise Buick GMC
Fenton, MI
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I was very impressed by their professionalism and their quick service. The workman ship on my car was excellent and you can’t even tell it was in an accident. I will defiantly recommend Randy Wise Deale quick service. The workman ship on my car was excellent and you can’t even tell it was in an accident. I will defiantly recommend Randy Wise Dealership to my friends & family. More
WOW! Talk about fast friendly service!!! Kenny Paulson was called out to the service area to give me an estimate on having my vehicle exterior detailed due to an insurance claim against an asphalt company was called out to the service area to give me an estimate on having my vehicle exterior detailed due to an insurance claim against an asphalt company that didn't do their job properly and left alot of cars covered with grit just coating them. Well, he came out looked it over, wrote an estimate in record time and all the while was friendly, and TOTALLY PROFESSIONAL. His follow through has to be heralded in todays world of wait, wait, wait....he was there so fast and so nice. What a tremendous assest he is to Rand Wise Buick/GMC, and what a terrific personality. The work on my old truck is phenomenal, looks SO GOOD....THANK YOU THANK YOU THANK YOU....My daughter-in-law had had a car that had been run into by a deer 3 times and they took care of her in the same efficient manner. Now I know why she was so happy with Randy Wise Buick's team. It is the BEST and I will certainly recommend them to anyone and everyone. Thank you all again. How sweet it is. More
Having been in the market for a new car for several months yesterday, July 25, I stopped in at Randy Wise to basically price out new vehicles as I had not purchased a new car since my Buick Century nin months yesterday, July 25, I stopped in at Randy Wise to basically price out new vehicles as I had not purchased a new car since my Buick Century nine years ago. I had just started walking around when Bob Simerau approached to see if he could help in any way. Normally I would have said I was just looking and would get his name and get back with him if I had questions. However, Bob's approach was friendly/respectful and I did not feel as if he would pressure me to make a purchase. We spoke for a while and I told him what I was looking for and he showed me the Regal I ended up purchasing. Bob did everything in his power to enable me to get the Regal at the price/payment that I was comfortable with. He explained the different aspects of operating the car safely as all, of course, is new to me Steve Cohen,Finance Manager, was very patient in explaining every detail throughly to my understanding/satisfaction. I bought the extra warranties, even though I normally do not, after Steve explained the value of having the coverage which made sense to me. Steve made me feel very relaxed in what, to me, was a very serious transaction going thousands of dollars in debt. Both Bob and Steve were a pleaure to work with and I am completely satisfied with their efforts to make the process as painless as they possibly could. More
Over 20 years ago, Dale Payne was recommended to me by a senior executive at GM/Cadillac headquarters. Of all the dealers in the area, Dale Payne was known at Cadillac HDQ as the best-of-the-best. He sti senior executive at GM/Cadillac headquarters. Of all the dealers in the area, Dale Payne was known at Cadillac HDQ as the best-of-the-best. He still is. I've lost count of how many cars I have leased/purchased through Dale over the past two decades. I even drove back to Michigan from Milwaukee, WI to get cars from Dale. Why? Because I always got the best vehicle at the best price from Dale. Always. He listens. He delivers. Best of all, he really cares. Integrity and loyalty aren't words we generally associate with car dealers but Dale Payne stands for both. And, if you are a woman reading this review, in Dale Payne you will find a man you can trust, 100%. You won't have to bring in your 6'6" brother with you to make sure you get a good deal. Dale Payne is my car guru and friend for life. Out of 5 stars, Dale Payne is a 6! More
This was my first visit to Randy Wise. I was a little apprehensive to buy or lease a new car because of past experiences from other dealerships I have had. I was a lucky lady the day I walked into Randy apprehensive to buy or lease a new car because of past experiences from other dealerships I have had. I was a lucky lady the day I walked into Randy Wise because Dale Payne greeted me. He was friendly and put me at ease right away. Dale listens to what the customers wants, is not pushy and works very hard to get the best deal for you with all the incentives possible. He not only explains the paperwork to you but also makes sure you understand everything there is to know about your new car inside and out. I gave Randy Wise a 5 star rating on all catagories and that goes for Dale Payne. Dale Payne will be my salesman forever!!!! More
I WILL FOLLOW DALE PAYNE TO WHATEVER DEALERSHIP HE IS AT-- I HAVE FOLLOWED HIM FOR 25 YEARS!! HE IS VERY HONEST AND TRUSTWORTHY AND THAT MAKES FOR A WONDERFUL DEALER EXPERIENCE. AT-- I HAVE FOLLOWED HIM FOR 25 YEARS!! HE IS VERY HONEST AND TRUSTWORTHY AND THAT MAKES FOR A WONDERFUL DEALER EXPERIENCE. More
I Had a wonderful experience at this dealership. Everyone was friendly and down to earth,I never felt pressured Nick was very honest! I would deal with them again any day was friendly and down to earth,I never felt pressured Nick was very honest! I would deal with them again any day More
Randy Wise has always treated me with great respect! Dale Payne is the best sales person I ever dealt with! So much so, that if he ever moves, so do I! Dale Payne is the best sales person I ever dealt with! So much so, that if he ever moves, so do I! More
Kenny was great the whole way through, he called multiple times to let me know the status of my vehicle and the repairs being done. He helped to introduce me to multiple sales people upon my inquiry of a new times to let me know the status of my vehicle and the repairs being done. He helped to introduce me to multiple sales people upon my inquiry of a new car. He was friendly to my children I had with me upon first arrival. All repairs were completed to my satisfaction, with prices told to me up front by Kenny, and helpful recommendations were added along the way for future service on my vehicle. More
I have given Randy Wise Buick/GMC GREAT Ratings in all categories because of Salesman Dale Payne. Dale truly cares about his customers. He listens to what they want, then works tirelessly to investigate t categories because of Salesman Dale Payne. Dale truly cares about his customers. He listens to what they want, then works tirelessly to investigate the available incentives to get the very best deal. After the sale, Dale is always there to help resolve any issues that might arise. He is flexible and professional, along with being a person of great enthusiasm and integrity. I drive over 60 miles one way to always get my vehicle needs taken care of by Randy Wise (Dale Payne). More