Randy Wise Buick GMC
Fenton, MI
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I called my Lisa Consiglio my salesperson @ Randy Wise Buick to inquire about having a scratch on the tailgate of my Buick Enclave repaired. I've purchased seversal cars from Lisa who has always been hel Buick to inquire about having a scratch on the tailgate of my Buick Enclave repaired. I've purchased seversal cars from Lisa who has always been helpful. She had Angela Hetcel call me to arrange for the repair and she had a rental vehicle waiting for me. The work was completed in 24 hr.s and the workmanship was excellent. After I picked up the vehicle and returned to my office I realized I had left my garage door opener in the car. I called the dealership and in less than 30 minutes they had it delivered to my office. Lisa, Angela and all the people @ Randy Wise Buick do a wonderful job. They are kind,knowledgeable,resposnive and their quality of work excellent. The only reason I have them a "5" rating is because they didn't offer a "10" More
This was my first experience with Randy Wise and it was far better than I expected. After having my first car accident, I talked to Angela via phone and she explained everything I needed to do, answered a far better than I expected. After having my first car accident, I talked to Angela via phone and she explained everything I needed to do, answered all of my questions, and naturally made me feel comofortable. I took my vehicle in and she made sure I was promptly assisted and taken care of. She was very friendly, personable, quick and made sure to follow up with me throughout the process. The service performed on my car was again, better than I expected. On top of the repairs, my car was cleaned inside and out, and my oil was changed at no additional charge. I would highly recommend Randy Wise to anyone in the area. More
I think this is the 6th vehicle we have purchased from Dale over the years. Not only is he the nicest guy, he always, ALWAYS gets us the best deal. Every time we need a vehicle, my husband shops other d Dale over the years. Not only is he the nicest guy, he always, ALWAYS gets us the best deal. Every time we need a vehicle, my husband shops other dealers. I keep telling him not to bother because Dale ALWAYS beats everyone else's deal! Just this last time he came home with a car for me to test drive from another dealer. It was a used vehicle with about 7,000 miles on it. He thought he got a pretty decent price. Of course, Dale could get us a NEW vehicle just like it for less. I practically feel like Dale is part of the family. He goes out of his way to make things convenient for me, gets back to me on questions immediately, and makes sure everything is perfect! He bends over backwards to make sure I'm happy with every detail. It's so nice to have someone you can trust with repeat business and enjoy doing business with! Seriously, shop everywhere, get your prices, then go to Dale. Even better, don't waste your time and just see him first. You won't be disappointed! More
Second vehicle I have purchased from Dale Payne. Went to buy a car for my daughter and ended up buying one for myself also. Yes he is that good! Highly recommend him to anyone looking for a new or used vehi buy a car for my daughter and ended up buying one for myself also. Yes he is that good! Highly recommend him to anyone looking for a new or used vehicle. He was recommended to me by two other friends that purchase from him. Excellent service and a no nonsense approach to car sales. More
I currently was recommended to Dale from my dad who had been happy with his service. The moment I walked into Dale's office, the relationship between a customer and salesman had started. I highly recommend been happy with his service. The moment I walked into Dale's office, the relationship between a customer and salesman had started. I highly recommend Dale for any type of service need. He understands the needs of the Customer. This is very hard to find. I have been extremely satisfied. Thank you Dale More
I met and worked with Oliver and Nick (mostly Oliver)who is my husbands "Car-Guy" that he has been doing business with for many years. Oliver was very personable and seemed to truly care about my price rang is my husbands "Car-Guy" that he has been doing business with for many years. Oliver was very personable and seemed to truly care about my price range and my choice in a car. He delivered info to me in a timely manner and always responded back to me. I never had to call him back. I also admire his "follow-up". In my career, Follow-Up is Very Important. Nick his assistant is an absolute doll. He too is always personable, caring and professional. They both make you feel that YOU, as a customer, are important! More
My car was broken into on a Friday night in Detroit. The driver's side window was broken and a hole punched in the driver's door, there was glass covering the interior. The glass pieces were in both front a driver's side window was broken and a hole punched in the driver's door, there was glass covering the interior. The glass pieces were in both front and back seats and floor and in seemingly every tiny space. I dropped my car unannounced at the dealership before they opened and called Angela Hetcel when they opened to explain what happened. She assured me that she'd handle it and return my car to original condition. She arranged a rental for me, which was very nice, and kept me updated via email which worked out very well for me. My car was returned to me 11 days later in perfect condition. The insurance company was delayed in approval which caused a slight repair delay, really no big deal considering the outstanding service received. Very happy with the experience, I've found my new dealership. Thanks Angela and Randy Wise. More
Everyone I dealt with at Randy Wise was professional, knowledgeable and courteous. The work was done sooner than expected and they did a beautiful job. I got two estimates and chose Randy Wise because knowledgeable and courteous. The work was done sooner than expected and they did a beautiful job. I got two estimates and chose Randy Wise because they were much more thorough than the other shop. The rental car was fun so it was just icing on the cake! More
Very fast service. Started with Kenny ended up with Angela both were very good to work with They helped me with my issues after the work was done. I was very satisfied. Angela both were very good to work with They helped me with my issues after the work was done. I was very satisfied. More