Randy Wise Buick GMC
Fenton, MI
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Matt Gatica was our salesperson and was awesome. His down to earth personality and realism was a breath of fresh air. He treated us like friends not like a paycheck. He got us a great deal on my trade in and to earth personality and realism was a breath of fresh air. He treated us like friends not like a paycheck. He got us a great deal on my trade in and got me into my 2009 Dodge Journey not to mention the Dodge Journey was at their Clio location. Matt had drivers bring the car to me at the Fenton location. That same day my husband found a 2006 Dodge Charger he wanted. Once again Matt got us a great trade in on my husbands car (we still owed on it). We couldn't be happier with this dealership. We have been to others in the area, but the people here at the Fenton location were super nice, super friendly and not the typical "used car salesmen" we all have encountered before. If you need a new car, go to Randy Wise in Fenton. You won't be disappointed!! More
This is the 3rd time in 8 months I have had to visit dealership. My right front door has been hit twice and the rear right door latch was sticking. I chose to have that fixed here because of the body dealership. My right front door has been hit twice and the rear right door latch was sticking. I chose to have that fixed here because of the body and service department. I don't know how they are all able to maintain the positive attitudes, but they do. The dealership takes care of you from the time you call even after you drive off the lot. They have definitely kept the 'service' in customer service. Congenial, Competent people without being patronizing is refreshing and the reason I keep coming back. Thank you Randy Wise! No, Kenny is not ugly, especially when he smiles and tells you your car is ready sooner than they thought and it's cleaned inside and out! More
When there are car dealerships in every town, selling many different brands, I feel blessed to have found a dealership and a friend in Don Nord at Randy Wise in Fenton. Don has been helping my family wit many different brands, I feel blessed to have found a dealership and a friend in Don Nord at Randy Wise in Fenton. Don has been helping my family with our auto needs for over10 years. He has always gone over & beyond my expectations. I trust & respect Don to make educated decisions regarding our automotive needs. More
Randy Wise GMC is the worst dealership by far I have ever encountered. I recently purchased a certified vehicle from this dealership and have had nothing but bad experiences. I bought the car with a crack ta encountered. I recently purchased a certified vehicle from this dealership and have had nothing but bad experiences. I bought the car with a crack tailight they promised to replace the next week. After calling them multiple times, in which many cases I was put on hold for over an hour or hung up on, it was finally replaced THREE MONTHS later after calling Kyle Canada and demanding it be done (which this was also in my sales contract and they tried to refuse to do it). Turns out they never ordered the part. When I went in for my 50,000 mile check I was told everything was fine besides a problem with my tire balance which I took back to belle tire for. Turns out my shocks, struts and brakes were all bad. My car was still certified at this point. Yesterday I took my car back for regular maintenance and they told me my trans lines were bad. Upon taking it to another mechanic it turns out my "Trans lines, front brakes, front rotors, front struts, front struts and tire sensor (that happened to go out right after the rotated my tires)" were all bad. I was also told at this point that most of this has been bad since I bought the car. Thank you Randy Wise for selling me a certified vehicle that never could have been certified in the first place. This dealership is a bunch of crooks that have scammed me at this point out of about $3,000. DO NOT DEAL WITH THEM! More
Had taken the left side mirror off my car getting out of the garage and when I went to Randy Wise, Kenny took it to the body shop and then, supplied me with a couple of estimates including what needed to be the garage and when I went to Randy Wise, Kenny took it to the body shop and then, supplied me with a couple of estimates including what needed to be done. I called him back later that day and gave him which one I had selected. It was ordered, painted and I was advised today 3/26 that it was ready to be put on the car. It only took around 20 minutes and my repaired and freshly washed car was returned to me. I have always gotten good service and care for my car at Randy Wise and it has always been in a very friendly and helpful manner. More
My 2008 GMC was running poorly. I dropped it off and needed it back as soon as possible. Within 1 hour they called me and already looked at the vehicle. they had the parts in stock and made the repairs needed it back as soon as possible. Within 1 hour they called me and already looked at the vehicle. they had the parts in stock and made the repairs right away. More
Dale Payne is a very attentive and trustworthy sales person. My family has been dealing with Dale for many years and he has put us in many different vehicles ( Oldsmobile, Cadillac, Chevrolet, Buick). person. My family has been dealing with Dale for many years and he has put us in many different vehicles ( Oldsmobile, Cadillac, Chevrolet, Buick). We have always been satisfied as customers and keep coming back to Dale and Randy Wise. More
Not only was my wife's Envoy in for what turned out to be major repair of wheel hub bearings and the front transfer case, but my 09 Saturn Vue acted up with an electrical problem that would drain the b to be major repair of wheel hub bearings and the front transfer case, but my 09 Saturn Vue acted up with an electrical problem that would drain the battery. Two cars out of commission was particularly stressful because of my wife’s appointments and my business needs. We've been with Randy Wise Service before and they are top notch. Whether Mike Wilson or Mike Skodak, you will get top first -rate attention. Skodak drew the short straw this time because of our need for vehicles while our cars were being repaired. The problem compounded when I had to get a rental because of business out of State. Very hectic week getting the insurance adjuster looking at my wife's car and Ron McNeice (excellent mechanic) trying to find the Saturn bug. Mike Skodak easily had 15 - 20 calls into us with information on the latest status. Through it all, we felt like family was trying to take care of our problems that were not the normal run of the mill issues. Top notch team - not only in what they do, but how they handle things... More
After a week of searching and finally committing to the vehicle that best suited our family, we elected to request the assistance of Rob Klockziem to complete the process. Rob was personable, willing to a vehicle that best suited our family, we elected to request the assistance of Rob Klockziem to complete the process. Rob was personable, willing to assist, flexible & available for any and all questions... even if that meant us calling him a half dozen or so times. The process was smooth and timely, leaving us with everything we hoped for. Steven Cohen was friendly and thorough in explaining all supporting documentation. He was willing to assist and took the time to fit our signing in between other customers. His assistance and lively personality were greatly appreciated! More