Randy Wise Buick GMC
Fenton, MI
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The repairs for the damage on my car exceeded my expectations. I appreciated the detailing of my car prior to me picking it up. I feel that Kenny Paulson made sure everything was performed to the hi expectations. I appreciated the detailing of my car prior to me picking it up. I feel that Kenny Paulson made sure everything was performed to the highest level. Thank You More
Wow! I was impressed. I needed routine service on my vehicle, as well as body work. The routine service was provided and I was informed throughout the way of the entire process of the repair of costs a vehicle, as well as body work. The routine service was provided and I was informed throughout the way of the entire process of the repair of costs and time. However, the real surprise was with the body work needed on my vehicle. I have never taken a vehicle for bodywork at a dealership, as we have always used a local, reputable body shop. When I took my vehicle in for the initial routine service, the "body man" Kenny also took a look at my vehicle and let me know what services he would provide to repair my vehicle. Randy Wise is a State Farm authorized facility therefore I didn't have to wait for a accident investigator or take my vehicle to 3 other shops for comparative pricing they took care of everything from start to finish AND they provided me with a free loaner until my vehicle was done. Paint match was perfect and the entire interior had been detailed spotless; AWESOME. I will recommend this dealership to everyone I know... family and friends. That is how the entire team makes you feel, like family and friends. More
Dayna was able to get me into a vehicle I really wanted at a very good price. She was very helpful in answering all my questions, and made the whole car buying experience as seamless and easy as it could at a very good price. She was very helpful in answering all my questions, and made the whole car buying experience as seamless and easy as it could be. I would recommend this dealership to anyone interested into buying a new Buick or GMC vehicle. More
This is my third experience with the body shop at Randy Wise. I keep coming back because the quality of work is excellent and the employees are friendly and knowledgeable. I have always been pleased with Wise. I keep coming back because the quality of work is excellent and the employees are friendly and knowledgeable. I have always been pleased with work I have had done there. They are willing to go the extra mile to accomplish what I need at the best price. More
Best price, perfect vehicle, courteous and hard working salesman, great trade in offer...perfect combination. I would go back and I will refer my family and friends. salesman, great trade in offer...perfect combination. I would go back and I will refer my family and friends. More
Nicole took care of the issue with my car in a friendly and timely manner. She understood my frustration and corrected the problem. I would definitely recommend this dealership because they are willing to and timely manner. She understood my frustration and corrected the problem. I would definitely recommend this dealership because they are willing to take care of the customer if the are not satisfied with the work performed. She went the extra mile to make it right and I greatly appreciate that. Hopefully I won't require the services of the collision dept in the near future, but if I do, I am confident that Nicole will make sure my car is taking care of. More
Dayna Suess was extremely friendly and helpful. Rated as good because car was not totally ready when they said it would be. Also some delays and confusion over the plates. Some of the GM certified checks we good because car was not totally ready when they said it would be. Also some delays and confusion over the plates. Some of the GM certified checks were missed. More
I had to bring my car in to have the front bumper replaced after another vehicle ripped it off in a parking lot. My overall rating is 3.5 stars. I first worked with Kenny then switched to Angela. I w replaced after another vehicle ripped it off in a parking lot. My overall rating is 3.5 stars. I first worked with Kenny then switched to Angela. I was pleased with the repair work however I expected that my car would have been washed after the repair work was completed. In fact when Angela called me at 8 am to tell my car would be ready today June 19, 2013 she said they were putting it back together and going to clean it up. I thought that meant wash it, I guess it didn't because the only part that was clean was the bumper. She didn't call me back until after 4 pm to let me know it was ready for pick up. Perhaps cleaning the car is not part of the service given when collision work is done and I hesitate to mention it as I really don't know. However I will say that the last time my bumper was replaced, October 2010, I was very pleased by the appearance of my car when I picked it up. It was clean and very nice looking. Seeing my car put back together and looking great made all the difference. That is why I am giving a rating of 3.5 stars for this experience, it just doesn't measure up to the last time. More