Randy Wise Buick GMC
Fenton, MI
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I brought in my Ford Edge for repair after having an accident. Being new in the area, I wasn't sure where to take it and my insurance company gave me a selection. I cannot express how pleased I am to accident. Being new in the area, I wasn't sure where to take it and my insurance company gave me a selection. I cannot express how pleased I am to have dealt with Kenneth Paulson and the folks at Randy Wise. The car was completed ahead of schedule and the repairs were of the highest quality and my vehicle was returned super clean. I would strongly recommend this dealership for any body work repairs. Also, all repairs were completely spelled out, cost and name of the technician. Thank you for making a difficult situation so very easy. Note: Also, Enterprise is right on the premises, I made phone arrangements ahead to drop off my car, picked up my rental and was on my way in less than a half hour, there was no inconvenience....just a great, great experience. Thank you all. Most sincerely, Gayle Gutknecht More
I was referred to Randy Wise by a friend to purchase a brand new truck. Oliver's dedication to detail and finding the exact the truck I wanted while facing adversity and low inventory was unmatched by any brand new truck. Oliver's dedication to detail and finding the exact the truck I wanted while facing adversity and low inventory was unmatched by any other dealer I have worked with. I am very happy with my truck purchase. Oliver went above and beyond to assist me. That is why he is receiving perfect scores from me. I highly recommend you go see him at Randy Wise in Fenton, Michigan. Thank you! More
Willie was very kind and helpful and so very patient with me. I was very pleased with him. The dealership building was very clean and professional. me. I was very pleased with him. The dealership building was very clean and professional. More
I bought my car sight unseen (being 2 &1/2 hours away). Dayna answered my numerous questions via text and phone call with great professionalism so I was extremely confident when I pulled in to pur away). Dayna answered my numerous questions via text and phone call with great professionalism so I was extremely confident when I pulled in to purchase my new vehicle. Good price, good salesman and good service. I was impressed. More
Mr. Willie Sanders and Mr. Steven Cohen were very helpful with finding me my first car. They were very determined to get me a reliable car so I can take to school. They were understanding and wanted to help with finding me my first car. They were very determined to get me a reliable car so I can take to school. They were understanding and wanted to help. Thank you very much; I really appreciate it. I am more than happy to recommend this dealership, especially Mr. Sanders and Mr. Cohen to anyone who is looking for a good car. More
I was impressed with the professionalism of this company. My car was spotless inside and out! I would recommend this dealership to friends and family. My car was spotless inside and out! I would recommend this dealership to friends and family. More
Oliver and his associate Nick go above and beyond to make sure that you have a positive experience. I used to hate going to buy/lease a new vehicle because I was never taken serious but once I found Oliver, sure that you have a positive experience. I used to hate going to buy/lease a new vehicle because I was never taken serious but once I found Oliver, its become a fun and exciting experience. I text or call him and he does all the preliminary leg work. I go in and test drive, advise what color and value added options I want and Oliver and Nick go to work. When I pick up my vehicle, I am treated like royalty and have a nice overview of the vehicle and features so I don't have any surprises on the road. One time, I got a car with issues - it happens. Oliver never dodged my calls and he would talk with service and try to assist in getting them resolved and finally in getting out of the vehicle. There truly are a few car salesmen out there that have integrity and I was lucky enough to find one. I just picked up my 4th vehicle from Olive and Nick - a 2013 GMC Acadia SLE2 and I simply love, love, love it!! More
Angela was very forthright and friendly in helping me with an insurance repair. We have had work done in the past and will continue to recommend the body shop in the future. Keep up the good work. Thi with an insurance repair. We have had work done in the past and will continue to recommend the body shop in the future. Keep up the good work. This dealer review website is a pain to use. More
This was this first time in my 54 years of life that I've purchased a brand new truck or car. I walked into the dealership and was greeted with a smile and a hand shake from Dale Payne and he asked how I've purchased a brand new truck or car. I walked into the dealership and was greeted with a smile and a hand shake from Dale Payne and he asked how he could help me. I told him what I mentioned above and was in the market for a new Sierra extended cab. Dale walked the lot with me until I found the one that caught my eye and we then proceeded from there. know i'm riding high, Thanks Dale and the finance gentleman,sorry I can't recall his name. More
Worse Customer Service experience I have had with a Dealership. I was Mislead on the time frame and misinformed on the progess. The personnel were inaccurate with information throughout the progress. Dealership. I was Mislead on the time frame and misinformed on the progess. The personnel were inaccurate with information throughout the progress. Kenny is under trained in the customer service aspect of his Job. Never like to say never, but would be a cold and desperate time before I would use a Randy Wise Store again. In my view I was continually told unture information about my car and it was not necessary. I do intend to file a complaint with State Farm and have my work order reviewed by the State. More