Randy Wise Buick GMC
Fenton, MI
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Just picked up another new car from Dale Payne. As always, I received excellent customer service from Dale. I know he's giving me the best deal possible and excellent service. He's the reason I drive always, I received excellent customer service from Dale. I know he's giving me the best deal possible and excellent service. He's the reason I drive over 30 miles to Randy Wise. More
I was recently in the market for a used vehicle for my son, who is a college student. I wanted a reliable vehicle at an affordable price. I spent several days searching the internet and looking at various son, who is a college student. I wanted a reliable vehicle at an affordable price. I spent several days searching the internet and looking at various cars, before discovering this dealership. I contacted Dayna regarding a vehicle. I explained to her what I was looking for, the time constraints, and the fact that I lived a distance from the dealership. She was very professional, and friendly, and followed through on exactly what she said she would do. I ended up purchasing the vehicle that she showed me, at what I feel was a very fair price. When I returned to sign the paperwork the following day, it was a very simple process. Dayna had everything ready to go, and I was in and out of the dealership within 45 minutes. Following the purchase of the vehicle, there was a small issue with the vehicle. I contacted Dayna to let her know about the issue. She discussed the matter with her manager, Kyle, and they agreed to take care of the issue. This was very noteworthy in my opinion, because often when you buy a used vehicle, it is yours when you leave the lot, and the sellers don't want to hear from you again. More
This dealership went above and beyond to help me get my car serviced! Mike Scodak was wonderful! I will recommend this dealership to everyone! Thanks! car serviced! Mike Scodak was wonderful! I will recommend this dealership to everyone! Thanks! More
The saleswoman agreed to give me a verbal 24 hours to decide on a vehichle. The next morning before the dealership opened I sent an email saying I was very interested but wanted to know the bottom line a decide on a vehichle. The next morning before the dealership opened I sent an email saying I was very interested but wanted to know the bottom line after tax, plates, etc. She responded promptly. I countered and she informed me several hours later that the manager had over-ruled her verbal agreemnet with me and sold the car, since I had not placed a deposit. Quess their word means NOTHING at this dealership. More
Randy Wise dealership is very consistent in quality and customer service when you are looking for a vehicle or service. This is the second car I have leased and both times Lisa Consiglio and Dale Payne pr customer service when you are looking for a vehicle or service. This is the second car I have leased and both times Lisa Consiglio and Dale Payne proved exceptional in getting exactly what I was looking for! Hats off to both Lisa and Dale.......I will be back and provide referrals! Blessing for success are sent your way each & every day! More
My wife and I were interested in leasing either a 2014 Acadia or Terrain, so we sent inquiries to four local GM dealers. Only Randy Wise salesperson Dayna Suess responded in a timely manner with the info Acadia or Terrain, so we sent inquiries to four local GM dealers. Only Randy Wise salesperson Dayna Suess responded in a timely manner with the information we were looking for. She said she had the vehicle we were looking for, and quoted us prices on 12,000 and 15,000 mile 39 month leases. We went to the dealership, and met with Dana. We drove a 2014 Terrain, AWD, SLE-2 package vehicle, and completed the transaction within 3 hours. Dayna worked hard to get us a very good deal on this lease. I was very impressed with Dayna's professionalism, the speed at which she worked, and how quickly everything came together. We were equally impressed with Dayna' extensive knowledge of the vehicle itself. She answered every question we had, and showed us all of the features this vehicle had. She told us that if we had any other questions later on, to call her anytime for advice. By the way, I still haven't heard anything from the other 3 dealers we contacted. Even if we had, I seriously doubt they could have competed with Dayna and Randy Wise Buick GMC. More
Bryan Bickford is a professional. He knows his product and he quickly understands the needs of his customers. He is honest and straightforward. His Sales Manager is Kyle Canada. He offered a fair deal and he quickly understands the needs of his customers. He is honest and straightforward. His Sales Manager is Kyle Canada. He offered a fair deal on my trade in and quite honestly made the entire experience enjoyable. I would not hesitate to recommend Randy Wise. With respect to finance - Steven Cohen is a pro. He found an outstanding rate for me. He beat my credit union by over 1%! Lastly, given the fact that I live 60 miles from the dealer they delivered the vehicle to my workplace. This sales process could not have gone smoother! More
Excellent service, done right the first time and ahead of schedule. Kenny went out of his way to make this a good experience. Loaner vehicle with Enterprise was also excellent. This was a first time custo schedule. Kenny went out of his way to make this a good experience. Loaner vehicle with Enterprise was also excellent. This was a first time customer experience and I would return for future service and recommend to anyone else. More
My experience with Angela at Randy Wise was exceptional. She was very helpful when I brought in my car that was damaged by a deer. She quickly found a rental car for me during a very stressful time. The p She was very helpful when I brought in my car that was damaged by a deer. She quickly found a rental car for me during a very stressful time. The professionalism remained high with the entire experience. My car was also cleaned inside and out when I picked it up! More