Randy Wise Buick GMC
Fenton, MI
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Phenomenal Service This is my second purchase at Randy Wise Buick in the last two years. I was completely satisfied with my first purchase and did not hesitate to make This is my second purchase at Randy Wise Buick in the last two years. I was completely satisfied with my first purchase and did not hesitate to make my next purchase there. Carlos Quintanilla was very accommodating to my requests and ensured I got the car I wanted. Shauna Groulx was fantastic in securing the best financing deal she could for me. I would recommend this dealership to anyone. More
Excellent Experience Everyone at Randy Wise was very competent and friendly. The sales person who helped us with our purchase was phenomenal! She answered all of our que Everyone at Randy Wise was very competent and friendly. The sales person who helped us with our purchase was phenomenal! She answered all of our questions and really took care of us. There were a few issues that needed to be addressed with the vehicle we purchasds and the sales person who dealt with us and the used car manager made sure all of our concerns were addressed and fixed promptly. We really enjoyed our experience and would totally recommend this dealership to anyone who is looking to buy a vehicle. Way to go Randy Wise! More
Service Had a great experience again working with Kenny Paulson to get my car fixed. Very friendly service. They make you feel like family! I highly recomme Had a great experience again working with Kenny Paulson to get my car fixed. Very friendly service. They make you feel like family! I highly recommend this dealer for service and body work. More
non standard challenge I would like to tell you about someone who in my opinion deserves Kudo’s and more for her efforts. Her name is Shauna Groulx. Miss Groulx works at R I would like to tell you about someone who in my opinion deserves Kudo’s and more for her efforts. Her name is Shauna Groulx. Miss Groulx works at Randy Wise in Fenton, MI. Let me start out by stating that I was a legacy client, and the problems I had were not with the dealership. I had been working on my problem with Shauna’s predecessor. The last contact I had with him, he assured me that Shauna would be made aware of my predicament and would help me with a solution. Unfortunately, when I contacted her, she had no knowledge of what was going on, but she dove right in anyway. We seemed to be making progress, then I encountered more road blocks. I went back to Shauna and she came up with a creative solution that finally put this endeavor to bed with a phone call and a fax. This is something that I started last year and I was glad that Shauna could finally resolve it for me. I spent 32 years in the automotive field. The only legacy I left behind was the fact that I got things done no matter what. This is a quality that I observed in Shauna. She used her creativity and knowledge of process to leverage a solution for me. This is something that I really appreciate and I hope she will be rewarded for her efforts. Since I believe in loyalty for business, you can bet I will be sending anyone I encounter to Shauna and Randy Wise. Thanks again Shauna Sincerely, Mike Zwiezynski, retired Engineer More
Satisfied Customer I had been eying a Chevy truck online at Randy Wise. Drove to the lot, and Bryan introduced himself. I had many questions, he didn't have all the answ I had been eying a Chevy truck online at Randy Wise. Drove to the lot, and Bryan introduced himself. I had many questions, he didn't have all the answers, but he found Don we had the rest of the answers I was looking for. I have a lot of respect for people we go out of their way to find the right answers and not telling me what I want to hear. Thanks Bryan and Don for putting up with me. Shauna closed the deal and even found me a better interest rate. Who doesn't like to save money. Michelle is the reason I kept Randy Wise on my search list for a new truck. I had some service work done on my old vehicle in the past and dealt with Michelle on a few occasions. She went way out of her way to keep me informed about the repairs and gave me options and recommendations. Michelle even talked to the mechanics to make sure I had all the information I needed for my decision. As we go thru the daily grind, its easy to go through the motions, but Bryan, Don, Shauna, and Michelle went above and behind. I really felt the were looking out for interest and provide top notch customer service. Thanks again and keep up the great work. Ill be seeing you down the road. Juston, Fenton MI More
Wonderful Service It was wonderful how straight forward Rick was with everything. And during the wait, he was very generous in letting me use his phone charger while I It was wonderful how straight forward Rick was with everything. And during the wait, he was very generous in letting me use his phone charger while I waited in the wait room and enjoyed some snacks and coffee. Everything went very smooth and was happy with my entire visit. More
Worth the Drive! My husband and I made the drive from Grand Rapids. Randy Wise had the exact used Lincoln MKX that I had been searching for. Danya made the purchase My husband and I made the drive from Grand Rapids. Randy Wise had the exact used Lincoln MKX that I had been searching for. Danya made the purchase process easy and Nick accommodated the requests that we had. If you are looking for an enjoyable car purchase experience, head over to Randy Wise Buick GMC. You will not be disappointed! More
overall experience over all experience of buying used vehicle at randy wise gmc buick was very good. I would buy my next vehicle at this dealership. I would recommend over all experience of buying used vehicle at randy wise gmc buick was very good. I would buy my next vehicle at this dealership. I would recommend dealership to someone else. More
Buy from Rick!! Rick was so knowledgable with the Chrysler we purchased. He was so friendly and down to earth. The best salesman I have ever dealt with. Rick was so knowledgable with the Chrysler we purchased. He was so friendly and down to earth. The best salesman I have ever dealt with. More
Excellent Experience! Theron Wilson was an amazing sales person! Everything went 100% perfect from start to finish. He IS the reason I leased a New 2015 Yukon because he ma Theron Wilson was an amazing sales person! Everything went 100% perfect from start to finish. He IS the reason I leased a New 2015 Yukon because he made me aware of the great deals they were offering on them this month. I was all set to lease an Acadia and settle with that truck until he brought to my attention the options for the Yukon! I was so impressed with how well he knows the details of the Yukon and how everything works in the vehicle. I had been to 3 other dealerships and not one sales person that I met with took the time to go over the Yukon with me and explain to me the options the truck has to offer nor did they inform me that the deals on the SLE's this month were within my budget! Theron took the time to get to know me and what I truly wanted in a Truck! I am so happy that he did and that we did the deal today! Don Warr was great and made me feel very comfortable with all the paperwork and signing. I was so please with how fast the process was and that everything was correct on the paperwork! I will def tell people about your dealership and the great job the Team did today getting me into my new truck! More