Randy Wise Buick GMC
Fenton, MI
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Showing 751 reviews
Poor Communication Dropped our truck off for 2 drivability concerns. Service writer called - left a VM - and said the truck was done. Service writer did not fill Dropped our truck off for 2 drivability concerns. Service writer called - left a VM - and said the truck was done. Service writer did not fill out any paperwork, so when I picked up the truck, it said nothing about either drivability concern. Called the next morning and got the info from the writer - should not have had to do that. More
Great Purchase Experience! The last time I purchased a car was 11 years ago, so I was nervous when looking for a new one. We found the one I bought on Cargurus, drove out to Ra The last time I purchased a car was 11 years ago, so I was nervous when looking for a new one. We found the one I bought on Cargurus, drove out to Randy Wise on a whim, and came home with the vehicle that day! Bryan was very helpful, knowledgeable and made the process smooth and seamless. When he approached us on the lot, he was not pushy and was very friendly and helpful. I am very happy with my purchase and would go back to Randy Wise/Bryan Bickford! More
A dealership that cares!!!! This is my second care from Randy Wise! We recently moved about 2 hrs away and drove back just so I could work with Bryan Bickford when I got frustrat This is my second care from Randy Wise! We recently moved about 2 hrs away and drove back just so I could work with Bryan Bickford when I got frustrated at all the other places. They always listen to what I need and goes to work finding the financing deal that was spot on and is always flexible to be there when I needed. There really isn’t another place I trust to by a car from and will always go back because I know they will have or find what I want and care that my time is important with 4 kids! They have always been great!! See you again in a few years! More
Professional & Great Service My sales woman was professional and courteous. She listened to what I was looking for, made sure the pricing and financing is what I was looking for. My sales woman was professional and courteous. She listened to what I was looking for, made sure the pricing and financing is what I was looking for. More
Great service Katie was very prompt getting back with me and helped me get everything together which made the process go very smooth. I was in and out in 30min. T Katie was very prompt getting back with me and helped me get everything together which made the process go very smooth. I was in and out in 30min. Thanks again More
Fantastic customer service I worked with Noelle, and from our first meeting, she listened to what I wanted, helped me find the right vehicle for my needs, and made sure I was sa I worked with Noelle, and from our first meeting, she listened to what I wanted, helped me find the right vehicle for my needs, and made sure I was satisfied. She and her sales manager, Nick, worked hard to out a deal together that was very fair. I know I was treated honestly and was very well taken care of!! More
Absolutely amazing and such a positive vibe! My experience with Noelle Kelley was amazing! Noelle helped me find exactly what I wanted and in the price range I could afford. I would absolutely re My experience with Noelle Kelley was amazing! Noelle helped me find exactly what I wanted and in the price range I could afford. I would absolutely recommend visiting Noelle for all your car needs! More
Great experience This was my first time buying a vehicle from a dealership and I was very pleased with Randy Wise and Noelle. I really enjoyed the fact that the car b This was my first time buying a vehicle from a dealership and I was very pleased with Randy Wise and Noelle. I really enjoyed the fact that the car buying process with Noelle was very easy going and I never felt like I was being pressured into making a decision (I had looked at cars at other dealers and felt pressured/uncomfortable). The overall atmosphere at Randy Wise paired with Noelle’s demeanor makes for a very pleasant buying experience and I would definitely recommend them. More
timely manner Along with helping with financing they also made it easy to understand and explained all that needed to be explained along with my questions. the deal Along with helping with financing they also made it easy to understand and explained all that needed to be explained along with my questions. the dealers were fast and polite along with creating a good mood. More
Excellent Customer Service Had a great experience buying my Buick enclave from Randy Wise. I had excellent customer service throughout all stages from calling to inquire about t Had a great experience buying my Buick enclave from Randy Wise. I had excellent customer service throughout all stages from calling to inquire about the vehical I saw on autotrader to signing the ink on paper. Bryan was incredibly knowledgeable and edgar to assist me with any questions. Thanks! More