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Randy Marion Subaru

Mooresville, NC

4.8
1,448 Reviews
Here at Randy Marion Subaru, it is our mission to be the automotive home of drivers in the Mooresville, NC area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Subaru models, you have your pick of our showroom. When you visit our Mooresville, NC Subaru dealership you will find the new 2023 Subaru Ascent, Outback, Legacy, Impreza, BRZ, Crosstrek, Forester, and WRX Our local dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Mooresville serving Concord, NC. Take exit 36 off of I-7, and go east on HWY 150 - West Plaza Drive. We are right past Wal-Mart and Planet Fitness on the right. We are excited for you to visit our newly renovated facilities and share with you all we have to offer.
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301 West Plaza Drive

Mooresville, NC

28115

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Showing 1,448 reviews

June 09, 2014

Great buying experience Everyone at Randy Marion was extremely easy to work with and we had a very nice and enjoyable car buying experience. Todd was not pushy at all and al More

by neichinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Burgue
March 04, 2014

I was very happy with my interaction with this dealership. They all worked as a team instead of just as individuals. This was my first car buying experience and I know that randy marion subaru and More

by ellejay55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Matchem
March 01, 2014

Jeff Matchem and I talked about 10 days before we came to the lot. When my wife and I arrived at the Subaru store, I asked for Jeff and they sent him out to meet us. Jeff was very friendly and very info More

by SteveReep0369
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Matchen and Chris Hunter
February 26, 2014

Recently bought a new Impreza Sport from Todd B. The experience couldn't have been better. Todd answered all my questions and showed me several different cars until we found the right one for me. Afte More

by Richard808
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Burgie
February 16, 2014

We gave overall rating of 5 for most of the questions as per our experience with the employee Mr Todd Burgie who gave us his full attention and explained every bit of details and answered all our questions More

by sarveda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Burgie
February 08, 2014

Randy Marion Subaru was an excellent dealership to buy a car from. Todd was very helpful and friendly. Never did I feel pressured to purchase a car and he also worked with us on the price of the new car w More

by daymgb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Burgie
January 13, 2014

I went to Randy Marion Subaru while shopping around on WRX prices totally not planning to buy this day. An hour or so later I had the car I had been searching for for months at the price I couldn't let g More

by jpepper2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Burgie
January 10, 2014

Todd Burgie found my 2014 STI in the color I wanted and within a week he had it at the dealership. Picking up the car was totally stress free. Thank you Todd your the best! I look forward to working with y More

by 1Lorraine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Burgie
January 10, 2014

It was a pleasant experience. The entire office was very helpful. Colby was extreme knowledgeable and pleasant to work with in buying a car. I would recommend this group to many friends. Thank you. I am More

by sdday
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colby Fishlein
December 11, 2013

I was in the market for a new Subaru and after dealing with several dealers, Jeff Matchery at Randy Marion Subaru was the clear choice. When I submitted an inquiry I received a phone call within minutes More

by bgmen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Matchery, Todd, Chris and Charles McCarty
Mar 24, 2014 -

bgmen responded

Just wanted to provide an update and in no means is this directed at the quality of Subaru vehicles. As I mentioned in my review the buying experience was pleasant but less than 10 days after purchasing my Subaru Outback my credit union beat the financing of my Subaru with a much better offer. So I refinanced and hence started the problems. Since I took out GAP insurance when I purchased and when I refinanced I asked for a refund from Subaru financing and Randy Marion. GAP Insurance through Subaru Finance was $399 and after 4 months of asking where the refund was located I received $88. I find that this small refund to be very large rip-off. Since purchasing my vehicle when anyone asks me about Subaru I provide the positives of the vehicle but I express caution in regards to Subaru financing. I have told everyone that they should go into the dealership with their own financing determined and NOT to use Subaru financing. I called Subaru National asking if they can provide any assistance. After waiting on the phone for 20-25 minutes the lady politely said that there is nothing that she can do and thank you for your Subaru purchase. So I have to question the brochures that they pass out during the purchase that shows Subaru standing behind their vehicles and their strong customer support. Will I purchase another Subaru in the future-maybe/yes. Will it be from any North Carolina Subaru dealer-Probably not.

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