Randy Marion Ford Lincoln

Sales staff goes beyond expectations We found the car we were looking for on Cars.com and called the dealership right away. James Ford waited for us to get there from SC instead of leavin We found the car we were looking for on Cars.com and called the dealership right away. James Ford waited for us to get there from SC instead of leaving at the usual time to go home for the day. He had the car out so it would be easy to see and demonstrated a lot of the features. Our experience was professional and enjoyable. We ended up purchasing the car and couldn't be happier. More

Great Service Everyone starting with the sales staff were very knowledgeable and helped us make a good choice.We have purchased many new cars in our life but Randy Everyone starting with the sales staff were very knowledgeable and helped us make a good choice.We have purchased many new cars in our life but Randy Marion's team went above and beyond.We will buy here again no doubt about it. More

Very disappointed with the way you are dealt with I had a very poor interaction with the used car manager. I could go on and on. I've been in the auto business myself my entire lifetime and this was j I had a very poor interaction with the used car manager. I could go on and on. I've been in the auto business myself my entire lifetime and this was just unpleasant. I tried to contact the general manager of the dealership, and that went nowhere. Find another dealer to buy from. If you look at the reviews, you'll see some similar. It's a pattern. More

Knowledgeable of the service I requested I called several local Ford Dealerships looking to price a repair job that is fairly common on the F-150. There is a known Technical Point Bullentien I called several local Ford Dealerships looking to price a repair job that is fairly common on the F-150. There is a known Technical Point Bullentien for this particular issue. No one seemed to know what I was talking about until I called Randy Marion, Nick Moore was the rep who took my call and he immediately knew what the service I requested was and was able to get me in that day. Service was actually cheaper than quoted. I am content to pickup service from this dealership on items I do not feel like doing myself. Like all Dealerships they will offer you service for things that are not needed or at an inflated rate. I will not hold that against the techs as they are just doing their job. EVERY DEALERSHIP SERVICE DEPARTMENT is there to MAKE money, never forget that. That said there are some thing I am content to let the Dealership do, the rest I will do myself. As far as professional, courteous and quick service, I received that and more from the service department. The sales floor didn’t look nearly as friendly though, however one salesman did chat and appear friendly enough, the rest of the sales department was cold and unfriendly. Would I buy a car there, maybe..will I get more service there, absolutely. More

Great service You get in and out pretty fast. If there is a problem they will go out of they're way to get it fixed. Thank you You get in and out pretty fast. If there is a problem they will go out of they're way to get it fixed. Thank you More

No help I have visited this dealership 4 times during the day to look at a truck to PURCHASE! I parked right by the front of their glass so they all could see I have visited this dealership 4 times during the day to look at a truck to PURCHASE! I parked right by the front of their glass so they all could see me come in. I could see dealers sitting inside doing nothing. I walked around the lot and checked out their trucks for a long time each trip. Not once did a salesperson come speak to me or ask if I was interested in anything. So, I will be looking elsewhere. More

I can't even get a price quote. Vehicle service? I sent the exact specs for a business cargo van with 4x4 I intend to purchase for survey work. I can't even get a quote out of them in over a month! I sent the exact specs for a business cargo van with 4x4 I intend to purchase for survey work. I can't even get a quote out of them in over a month! When I call I get the run around (check your spam folder, I've got a 19 vehicle fleet to quote, It's on my desk, having trouble scanning your quote, etc). I've got the cash and know exactly what I want so this should be an easy sell. More

Excellent Service Not only was the service quick and professional, the dealer even parked the car inside after it was completed to prevent me from getting wet from an p Not only was the service quick and professional, the dealer even parked the car inside after it was completed to prevent me from getting wet from an pop up storm More

Quick outstanding service We were traveling down I 40 about 4 hours from home when our Ford F-250 turbo exhaust busted. We looked up the nearest Ford dealer and it was Randy Ma We were traveling down I 40 about 4 hours from home when our Ford F-250 turbo exhaust busted. We looked up the nearest Ford dealer and it was Randy Marion Ford. We slowly made it there and the service dept was very eager to help us! They knew immediately what needed to be done and within an hour we were back on the road again! Everyone at this dealership was very hospitable and treated us like family! If I lived closer, this would be my Ford dealer! Thank you all so much for helping save our vacation! It is very much appreciated! More

Deaf Ears I’m forced to leave at least a 1 star review and that’s being generous. I’ve called and emailed about a truck this dealer has and nobody there wants t I’m forced to leave at least a 1 star review and that’s being generous. I’ve called and emailed about a truck this dealer has and nobody there wants to communicate, unreal! This dealer has had this truck for months now and I WAS trying to buy it. You know what? Keep your truck! Everyone else beware, you’ve been warned. More