Randy Marion Ford Lincoln

Good salesman. Very high pressure Business Manager to sell extended warranty. Did not like that at all , Very high pressure Business Manager to sell extended warranty. Did not like that at all , More

Salesmanager and salesman was very good Did not like the high pressure from Business Manager to buy extended warranty. the high pressure from Business Manager to buy extended warranty. More

Randy Marion is 10 of 10 in every category from sales to service. We are always greeted by respectful and knowledgeable employees who anyways make sure things are explained properly. Even when my husband w service. We are always greeted by respectful and knowledgeable employees who anyways make sure things are explained properly. Even when my husband was in the hospital they went the extra mile to make sure we were able to get our oil changed in our new truck More

Great salespeople and the best service department I have ever encountered and I’ve been buying Fords for 40 years ever encountered and I’ve been buying Fords for 40 years More

From start to finish, this was the most positive car buying experience I have ever had. When we arrived to the dealership for our scheduled test drive, the 2026 Ford Explorer Platinum was ready and wait buying experience I have ever had. When we arrived to the dealership for our scheduled test drive, the 2026 Ford Explorer Platinum was ready and waiting for us at the front entrance, as was our Sales Professional, David Holman. After taking a brief test drive, I requested to be given the out the door, paid in full price, and stated that I did not want to discuss financing. In less than 10 minutes I was given that price, and my request to not try to influence me into financing the purchase was honored. I was shocked, but pleasantly surprised, to discover that the price advertised on the dealership's website was indeed the true price. The majority of dealerships will show the list price of a basic vehicle, while showing photos of a fully loaded one so that they can pull the old bait and switch tactic. David was very knowledgeable, personable, and very easy to work with. After completing the initial part of the paperwork with David, we were taken to John to complete the process and to go over extended warranty options. We chose the Platinum level warranty to go along with the Explorer Platinum. Finalizing paperwork was quick and painless, and John was also extremely knowledgeable in answering our questions, and very friendly. I left the site briefly to secure my cashiers check for payment, and upon my return from the bank, David was waiting with my new vehicles keys in hand. He accompanied me to the car and assisted me in doing the initial set up of the system. The entire process, from the time we arrived at 9:30 for our test drive, to David congratulating me on my purchase once he had directed and helped me with set up, took less than three hours. I am truly impressed and will be recommending Randy Marion Statesville to anyone that I know in need of a vehicle, and will tell them to ask for David Holman to be assigned as their Sales Professional. More

Great experience. Everyone was very helpful and professional. Sales, finance, all of them. Test drive was a real decision maker. Everyone was very helpful and professional. Sales, finance, all of them. Test drive was a real decision maker. More

Was very pleased with the service that I received . Treated very well. Will go back. Treated very well. Will go back. More

David was amazing. He know what he was doing and helped me greatly. I was very impressed with the way I was treated the finance officer was amazing g as well. Thank you He know what he was doing and helped me greatly. I was very impressed with the way I was treated the finance officer was amazing g as well. Thank you for helping me find the truck I needed More

Sarah W. went above and beyond the call of duty to get me a test drive in the exact vehicle I was looking for. The finance team then beat the interest rate o went above and beyond the call of duty to get me a test drive in the exact vehicle I was looking for. The finance team then beat the interest rate of my credit union. Can't say enough about the folks at Randy Marion Ford Statesville. Top notch folks! More

Can’t say enough about all the staff so professional and knowledgeable, service was very prompt and in a very timely manner!!! knowledgeable, service was very prompt and in a very timely manner!!! More