Randy Marion Ford Lincoln

Most of the people that work at LINCOLN dealership are great people . The service people have no idea what they are doing . Took my Lincoln there for service for 7 years . No other people (other than a f great people . The service people have no idea what they are doing . Took my Lincoln there for service for 7 years . No other people (other than a fixed tire one time) touched it . From 2022 to 2024 every time I took my car in, I remarked how my engine coolant was down in the reservoir all the time . There wasn't any leaking under the car it just disappeared . I had bought coolant three times to add to the low reservoir . I even gave them an almost full container and had them flush entire system . Every time I was assured that all was fine with the car . Until it wasn't, of course . The car was NC inspected in MAY 2024 with an all okay ! Three weeks later the car would barely run . Returned to dealer service and was told would need a new engine, $9000 cost, because coolant was leaking into engine cylinder chamber . So now I know where that coolant was disappearing to for 2 years . Advice for others , don't get your vehicle serviced at this dealer . More

Many people complain about dealerships but I found working with Randy Marion Ford was easy. After communicating via emails, texts and phone for about a week I walked in and had convinced the salesman working with Randy Marion Ford was easy. After communicating via emails, texts and phone for about a week I walked in and had convinced the salesman to give me what I thought was a great deal. Out the door at $60k and a free drop in bed liner for a 2024 Flash. It was every penny I had saved over 5 years for just this truck. Rico is an honorable salesperson too. I paid cash and did not have a trade in. More

Very smooth and easy process! ! Great people to work with!! Great overall experience!! Scottie was great to work with! ! Great people to work with!! Great overall experience!! Scottie was great to work with! More

Outstanding service! They can and picked up by truck. Serviced it and delivered it back to me! They can and picked up by truck. Serviced it and delivered it back to me! More

Always friendly and helpful Always helpful in pricing and taking care to fix my pickup and taking care to fix my pickup More

Not the dealership fault but very disappointing that this 2024 Nautilus Black Label had 6 recalls. The vehicle was only 9 months old with 5K miles. 2024 Nautilus Black Label had 6 recalls. The vehicle was only 9 months old with 5K miles. More

Have had to take my f150 in for several recalls and every time there is something done i have to take it back for other stuff theie techs have done to it for exhample for oil change they scratched my wheel u time there is something done i have to take it back for other stuff theie techs have done to it for exhample for oil change they scratched my wheel up.had paint buffed on truck they got wax all over the black and tried to hide it with back in black paste finally got them to replace all the black trim got truck back driver seat had a tear in it said i done it it wasn't there when i took it to them i could go on with a few more things they done to it but its just a waste of time.my last time there More

Great service as a follow up to a recent service. We were set for an early AM trip and manager was able to quickly fix our issue. We were set for an early AM trip and manager was able to quickly fix our issue. More

Randy Marion Ford is the best in the business. They were very personable and helpful throughout the purchasing process. They were very personable and helpful throughout the purchasing process. More

Always good service. I haven’t had any major work done e yet. I feel the work will be done well, but I’m unsure about the pricing. I use to coupon for oil change and appr I haven’t had any major work done e yet. I feel the work will be done well, but I’m unsure about the pricing. I use to coupon for oil change and appreciate it. More