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Randy Marion Buick GMC Truck - Service Center

Huntersville, NC

4.6
732 Reviews

732 Reviews of Randy Marion Buick GMC Truck - Service Center

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September 02, 2023

Pulled in and no one greeted my wife. She had to seek out help. They were all seated behind counter. Also the 3% surcharge for credit cards is insulting. We already pay more to tak More

by sault56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Ezeji was great. We normally deal with Kenny or Hector.
September 02, 2023

Misleading quote was setting up appointment. Along with long wait time for simple oil change. More

by WHITE1RODEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Brannen
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2023

I got my appointment time wrong but they graciously worked me in and I was very pleased to say the least. More

by CRYNOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
September 01, 2023

I always have a terrific experience at Randy Marion. Excellent service and they always do a terrific job! More

by JWARNER5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2023

Everyone was friendly and dedicated to providing me with the best service. Outstanding communication with everyone. More

by CHINAPRINCESSMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2023

On time , knowledgeable, very good communication, waiting room comfortable & clean & quiet, Thanks to Ken for handling my check -engine light More

by LJCARTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken.
August 28, 2023

I always receive excellent customer service! The wait time is always reasonable. I’ve purchased 2 cars from RMB GMC. I will continue to share & suggest them to anyone looking for a new car & gre More

by SHIRMASTOVER52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2023

I have all of my vehicles serviced at RM Huntersville. The service is top notch! More

by THUNDERGARAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2023

Carmelo is a gem. He gives the information I need to a make a decision on services. The waiting is nice and you can work while you work. Thant you Randy Marion GMC for More

by MUSICMANDAMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmelo
August 25, 2023

The facility is spotless, the staff friendly and welcoming and, there were no pressure tactics to add services. The services were completed fast and the work reliable. More

by melaniehwilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Female I can't remember her name.
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