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Randy Marion Buick GMC Truck - Service Center

Huntersville, NC

4.6
732 Reviews

732 Reviews of Randy Marion Buick GMC Truck - Service Center

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September 08, 2023

Communication via text messages made it very easy to stay informed about status of repairs. More

by jgregg2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2023

Always willing to help. However. the problem I'm having with my headlights seems to be something beyond their ability to rectify More

by VIKIIERATO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Camilo
September 07, 2023

Fast and pleasant guys in and out for service department is great just a little cold in the room More

by SUETINY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2023

Outstanding service as always from Hector and Justin. I came in recently for a NC safety inspection and I was out in 30 minutes More

by Buckhorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin and Hector in Buick service
September 05, 2023

They did a great job servicing my truck. I droppped off my truck early and they were able to arrange a shuttle to my office. More

by jrossx4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2023

I had an appointment for a oil change at 10:30 on my 2018 GMC Sierra, and when I went out to start my truck it wouldn't crank. I immediately called GMC and notified them what was going on, and they said I co More

by toreid52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2023

The team was Flexible, kind, professional. Even when a mistake was made the team owned it and corrected things quickly More

by daniel.brewton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chip, Cindy
September 03, 2023

Ken kept me up to date with the progress of my repair. On time -AAA professional service- they care about the customer More

by LJCARTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
September 03, 2023

Very efficient appointment. In and out in less than an hour. Cindy took good care of me. More

by PGUSTYONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Vasquez 5 stars
September 02, 2023

The teams professionalism and knowledge is amazing and I would recommend this dealership to others. More

by aknox3278
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Vazquez
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