Randy Marion Buick GMC Truck

I will never buy another vehicle anywhere else. Sales and finance guy were excellent. The whole process was the best I have ever had Sales and finance guy were excellent. The whole process was the best I have ever had More

Excellent service-Chandler introduced himself and informed me that he would be taking care of 2500HD appointment--kept me informed of the software update-explained that it would take about 45 minutes informed me that he would be taking care of 2500HD appointment--kept me informed of the software update-explained that it would take about 45 minutes to down load--called me when all work complete--i paid bill and left--they make it easy More

Over $100 for an oil change and tire rotation Way too much. otherwise, the service was good. I did not take too long. much. otherwise, the service was good. I did not take too long. More

Start to finish the buying process was seamless. Very satisfied with purchasing a new vehicle at Randy Marion. Thank you! Very satisfied with purchasing a new vehicle at Randy Marion. Thank you! More

The service is unmatched! Noah, Kory and Steve were such a pleasure to work with. I can't believe how easy and quick the process was purchasing our car! I will definitely be r Noah, Kory and Steve were such a pleasure to work with. I can't believe how easy and quick the process was purchasing our car! I will definitely be returning the next time I buy a car!! More

Randy Marion Buick GMC Truck is a great place to buy your vehicle and have it service. The treat you like a human with excellent service. The people are nice and knowledgeable. vehicle and have it service. The treat you like a human with excellent service. The people are nice and knowledgeable. More

Horrible! Our Salesman Kody was great as was the finance officer. Here's the problem, your service dept is the worst! I purchased the Buick (paid in full) an Our Salesman Kody was great as was the finance officer. Here's the problem, your service dept is the worst! I purchased the Buick (paid in full) and we discovered the truck latch was broken! We had been there about 4 hours (told to come after lunch), the vehicle was not even ready and we had to wait! Once in the service Dept. four people did not even acknowledge we were there (no other cars in service). When my husband asked what was being done we were told we may have to take it to your shop for repair. My husband did say xxxxxxxxx out loud but not at any one person as we were now very tired and ready to go. Not that it matters but my husband had been very ill and this was taking alot out of him. My husband then asked what was being done he was told in a very nasty way by some older man in service that he was NOT going to do anything! I then responded, I will do something and went back to the sales room and asked for my check back which I tore up. I was expected to wait, come back, whatever after just buying a brand new car that already had a problem with it! I just received a text last week that the part was now in, wow so the part was not even there! To expect a customer to drive away with a problem before I even got it out of your lot is beyond bad! I was never going to have to work with sales or finance again BUT was going to have to work with the Service Dept. and after we were treated like bugs on a floor I decided the car was just not worth ever having to go back to them. More

Excellent service. Justin and the service team were professional throughout the entire process and helped us every step of the way. Highly recommend this team for all Justin and the service team were professional throughout the entire process and helped us every step of the way. Highly recommend this team for all your GMC service needs. More

Worked very hard to find a truck for me and went above and beyond to make it exactly the vehicle I wanted. and beyond to make it exactly the vehicle I wanted. More

They exceeded expectations by far. Bought used car, they even brought it to my house for the test drive. Made the process as simple and quick as possible Bought used car, they even brought it to my house for the test drive. Made the process as simple and quick as possible More