Randy Lee's White Bear Lincoln Mercury

Always honest about cost of service and time to compete it. People are polite and friendly. it. People are polite and friendly. More

My problem is still not resolved and it is a Lincoln service message!!!!!!! They refuse to work with me to get the problem resolved. I took it in just days after I bought it and 3 months later the sympt service message!!!!!!! They refuse to work with me to get the problem resolved. I took it in just days after I bought it and 3 months later the symptoms persist. The service dept won't call me back and the general manager told me to take it somewhere else! I was good enough to give them my money but they refuse to take their responsibility. Unheard of and absolutely despicable behavior from a, so called, professional. That being the general manager. More

Service was completed in a timely manner, and cost was stated upfront. Not sure why there is a need for a 25 word min to complete this survey, which is why I will no longer complete these surveys in t stated upfront. Not sure why there is a need for a 25 word min to complete this survey, which is why I will no longer complete these surveys in the future. More

Needed a new battery. They took care of putting new battery in vehicle quickly so didn’t have to wait a long time. The service is always good. battery in vehicle quickly so didn’t have to wait a long time. The service is always good. More

My service on my 2015 MKX was great. Service person was polite and helpful in taking care of what needed to be done in regards to servicing my car. White Bear Lincoln I s a great place to buy a car and als polite and helpful in taking care of what needed to be done in regards to servicing my car. White Bear Lincoln I s a great place to buy a car and also have it serviced there. More

Derrick S is an excellent service advisor. He went out of his way to accommodate me. Give the man a raise and a pat on the back from me! He deserves it. his way to accommodate me. Give the man a raise and a pat on the back from me! He deserves it. More

My vehicle was serviced quickly and effectively. Derrick was very friendly and did a great job, he was thorough, efficient and very good to work with. was very friendly and did a great job, he was thorough, efficient and very good to work with. More

Excellent service. Everyone that I dealt with was very friendly and treated me with respect. I would recommend this dealership to my friends and anyone that asked me of a good dealership to go to. friendly and treated me with respect. I would recommend this dealership to my friends and anyone that asked me of a good dealership to go to. More

Derrick Sanders handled this service; he is excellent - efficient, professional, knowledgable, and friendly. He accommodated my needs and got the work done quickly and thoroughly. efficient, professional, knowledgable, and friendly. He accommodated my needs and got the work done quickly and thoroughly. More

I was very pleased with the friendliness of the staff. The process went very smoothly. I am getting use to the new features, I know I can come back and get help when I need it. The process went very smoothly. I am getting use to the new features, I know I can come back and get help when I need it. More