Randy Lee's White Bear Lincoln Mercury

Loyal customer.... loyal dealership. I just purchased my 6th car from White Bear Lincoln. They have always been fair on pricing and trades, and are willing to go the extra mile to please I just purchased my 6th car from White Bear Lincoln. They have always been fair on pricing and trades, and are willing to go the extra mile to please a loyal customer. They have a good service department, as well. I will be back! More

Wonderful Experience! I highly recommend White Bear Lincoln, Chris Andersen and Tom Taube were great to work with in our quest for a new car. The deal was fantastic, and t I highly recommend White Bear Lincoln, Chris Andersen and Tom Taube were great to work with in our quest for a new car. The deal was fantastic, and transaction went smooth and quick. More

very intune to what is important to you as the customer Purchasing a car is a difficult decision for most, however, Travis Peterson went out of his way to find something that would fit my budget and did wha Purchasing a car is a difficult decision for most, however, Travis Peterson went out of his way to find something that would fit my budget and did whatever he could to make things a bit easier. He really cared about what we were looking for and how we could get there. This is the 4th car that we have purchased from Travis and wouldn't hesitate to recommend him to any of our friends and family. Thanks trav More

No hassle car buying First off they were one of the few dealers I contact who would work with me on a the price I was looking for. Next they did everything they could to m First off they were one of the few dealers I contact who would work with me on a the price I was looking for. Next they did everything they could to make the experience pleasant. They didn't pressure me to purchase a lot of extra's and were very receptive to my own requests. After getting the vehicle home I noticed a few issues. The Horn was no working and one of the read leather seats was a little baggy. When I called to voice this concern they immediately did all they could to get me in and make it right. My salesman was Jim Adler, he went the extra mile to keep me happy and earn my business. I would highly recommend him and White Bear Lincoln for anyone looking for a new/used Ford or lincoln. More

Got What I wanted I've only heard good things from people about Lincolns, so decided to check out an MKZ I had seen at White Bear Lincoln. I'm' not a big fan of car sh I've only heard good things from people about Lincolns, so decided to check out an MKZ I had seen at White Bear Lincoln. I'm' not a big fan of car shopping, but Jim T made my experience worth while and didn't waste any time. Had all my questions answered in a timely manner. Definitely will recommend him to friends, Thanks for a great experience! More

satisfied buyer Seen Honda Accord on internet site and happened to be at White Bear Lincoln - made a phone call and was greeted on the phone by Jim T and asked if veh Seen Honda Accord on internet site and happened to be at White Bear Lincoln - made a phone call and was greeted on the phone by Jim T and asked if vehicle was still in stock. He never hesitated to ask for any other information - wasn't pressuring at all. Therefore, I went in with my trade in vehicle and worked out a good deal and also was thanked by sales manager Tom Taube. They both made me feel like a valued customer. Highly recommend Jim T. and Tom Taube for future buyers! More

Smooth Shopping I was in earlier this week to check out a couple Lincolns with my daughter and Jim Tagtow was a very friendly salesman. Didn't rush or push us to make I was in earlier this week to check out a couple Lincolns with my daughter and Jim Tagtow was a very friendly salesman. Didn't rush or push us to make a decision and gave us very thorough information about the vehicles. Made my car shopping experience a plus! More

Dishonest service department Bought a 1996 town car from them. I discovered the coolant was very dark green. Drained the cooling system and put in fresh coolant. Almost immediatel Bought a 1996 town car from them. I discovered the coolant was very dark green. Drained the cooling system and put in fresh coolant. Almost immediately the car was running badly. Noticed the coolant was really low . Filled it back up . Same thing car ran poorly ,staling out and not holding the coolant. Took A loook at the coolant that was drained out ,as i had it in jugs to take to recycling. Noticed that there was ALOT of SEALENT IN IT . THEY PORED LOTS OF STOP LEAK IN IT TO COVER UP A CRAKED INTAKE MANIFOLD. I AGREED TO HAVE THE CAR REPAIRED.950.00 WAS THE COST. It gad snowed quite a bit before i picked the car up , and noticed Damage on the drivers side rear quarter panel and bumper. Told them about it and i still cannot believe what came out of the services managers ,Jean's mouth. She said i was seen driving the car off the lot and bringing it back hours later. WHAT!!!!! YOU SHOULDVE CALLED THE COPS. SO I STOPPED PAYMENT ON THE CHECK . CALLED A FEW MONTHS LATER AND TALKED TO THE OWNER, RANDY LEE. He couldve cared less . Should have learned my lessson . But no i bought from them again. More

Horrible experience I went in the dealership I was in there for about 5 five minutes until finally someone asked if I had been helped. Chris Anderson was my sales represe I went in the dealership I was in there for about 5 five minutes until finally someone asked if I had been helped. Chris Anderson was my sales representative. I went to look at a 07 chevy tahoe I test drove it it drove great.I decided to buy it from them.the same night I bought it from them I filled the fuel tank a day later the vehicle was leaking gas very bad took it to a chevy dealer and turns out the gas tank and fuel pump was leaking fuel I called my sales representative to explain him the situation he said well it wasn't leaking in our parking lot. I told him if they could repair it at no cost since I bought it from them and his answer was yeah but we are not going to cover any repairs or parts basically I have to pay everything out off pocket. I will definitely not buy any more cars from them More

Worst service ever Brought in a car that I had purchased there to take care of 3 recalls and a check engine light. Had a Monday morning appointment and expected it that Brought in a car that I had purchased there to take care of 3 recalls and a check engine light. Had a Monday morning appointment and expected it that day or at worst on Tuesday. Called the service manager on Friday, and she promised it would be done that day. On the following Tuesday, called and was told they had only completed one of the recalls, nothing else. I have never experienced such poor service. I wouldn't go back here on a bet. More