Randy Adams, Inc.
New Braunfels, TX
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12 Reviews of Randy Adams, Inc.
We went to purchase a vehicle through Randy Adam's and were already pre-qualified for a loan through our bank. We were then told they could not except the bank draft from our bank and that we had to go ba were already pre-qualified for a loan through our bank. We were then told they could not except the bank draft from our bank and that we had to go back to our bank and have them fax paperwork saying that a clean title (for our trade in) would be sent to them. We basically jumped through hoops for three days and drove back and forth from San Antonio working with them trying to make things right so we could get the truck. They also all three days told us different prices for a down payment we would need to pay. In the end after we got all the paperwork faxed over from the bank saying the title was being mail to them and they had settled on a final price and said that everything was good to go just to drive out again, they called us and told us we would need more money... again. I'm sorry, the whole experience was just questionable on their standards and how they do business. I have never done business with a dealership that wasn't willing to work with me over anything. I would not recommend them to anyone and I certainly will not be trying to purchase a vehicle from them again. More
My experience at Randy Adams was such a treat. Not only was the salesman knowledgeable and incredibly easy to work with, but they made it easy for me to finance considering my current difficult credit situ was the salesman knowledgeable and incredibly easy to work with, but they made it easy for me to finance considering my current difficult credit situation. I will return to Randy Adams again and again, and I highly recommend that you buy your next used vehicle there! More