Randall Reed's Planet Ford - Service Center

Mobile service to address a recall was excellent. Technician had difficulty removing a tiny pin that held the electrical connection up under the dash but after several attempts finally succeeded. V Technician had difficulty removing a tiny pin that held the electrical connection up under the dash but after several attempts finally succeeded. Very impressed with his perseverance. Task was completed despite the difficulty. More

They have done a great job taking care of my truck issues. Mr.Bishop has gone to great lengths to assist me in anything I needed. issues. Mr.Bishop has gone to great lengths to assist me in anything I needed. More

Always great services. Joseph usually gives me the best recommendations for maintenance needs. I would recommend them. Joseph usually gives me the best recommendations for maintenance needs. I would recommend them. More

Professional service at it's best. Quality work with great communication and friendly faces..Rodney the service advisor always helpful. Nathan and Ken Riley in sales are a pleasure Quality work with great communication and friendly faces..Rodney the service advisor always helpful. Nathan and Ken Riley in sales are a pleasure to work with More

Randall Reed very great customer service. Tim is awesome very informative and very knowledgeable. Great Team Tim is awesome very informative and very knowledgeable. Great Team More

I always get great and friendly service when I come here. They really work with you to make sure they are meeting your needs! They really work with you to make sure they are meeting your needs! More

They listen to the issue and help get it resolved. And Rodney is great to work with. And Rodney is great to work with. More

Needed a pdf file and still have not received it. Called and was told they would send it to my email. Called and was told they would send it to my email. More

Yall suck at fixing cars and you are liars and just plain ole slow pokes ole slow pokes More

I would like to give a good rating however after the sale seems to be a problem. The truck is suppose to come with a Tailgate Removal Kit in the glovebox and the manual says if it's not there have the dealer seems to be a problem. The truck is suppose to come with a Tailgate Removal Kit in the glovebox and the manual says if it's not there have the dealership order one for free. Page 82. I'm getting some static and not the part. It's important because of the sensors and cameras won't work correctly if it's not installed when the tailgate is removed. I even tracked down what appears to be the correct part number but this still doesn't seem to be enough to motivate them to get the part! Therefore a one star rating. More