Randall Reed's Planet Ford - Service Center

Kevin worked right off the bat to get my factory brake controller for 2018 F150. Was a challenge to get it but he came through same day I called. Thanks Kevin you hustled for me and Mr. Randall Reed needs controller for 2018 F150. Was a challenge to get it but he came through same day I called. Thanks Kevin you hustled for me and Mr. Randall Reed needs to keep people like you around. Good for business!!! More

The tech that can do my service was very professional if needed again I would definitely recommend him Thank you needed again I would definitely recommend him Thank you More

Rodney is an excellent service advisor. He’s the reason I will only go to Randall Reed’s Planet Ford. He’s the reason I will only go to Randall Reed’s Planet Ford. More

Great service. Like the fact that they pick up my car and drop it off after service. Works best with my schedule. Like the fact that they pick up my car and drop it off after service. Works best with my schedule. More

Steve Bishop is a rock star. He took care of my truck expeditiously and kept me posted as my service progressed He took care of my truck expeditiously and kept me posted as my service progressed More

Very helpful, knowledgeable of vehicles they willing to help customers. I highly recommend Randall Reed help customers. I highly recommend Randall Reed More

Great job meets or exceeds expectations always a great value for the price of Parts and labor value for the price of Parts and labor More

Tim in the service department was excellent during my last visit for service. Highly recommended. last visit for service. Highly recommended. More

The Collision and Loaner dept staff were kind and professional. The only issue i had bad was that when i received my vehicle back the battery was dead. The battery was charged to start it and wass professional. The only issue i had bad was that when i received my vehicle back the battery was dead. The battery was charged to start it and wass told when i got home i should be okay. but that was not the case. I had to get a jump in the morning to be able to go where i purchased my battery. Luckily my battery was still under warranty and was replaced free. However, i was told by the battery tech that the repair shop killed my battery. i never heard back from anyone at the collision center asking what my findings were and given any assistance. so i will not take my vehicle back there. More

Henry was professional, friendly, and very helpful. We have been in contact with him for several years, and finally, we were ready to buy. Henry made the process smooth and pain-free. We would recom We have been in contact with him for several years, and finally, we were ready to buy. Henry made the process smooth and pain-free. We would recommend him to anyone. More