Randall Reed's Planet Ford - Service Center

Kelli is the best. She talks and treats you with respect. When something is found she explains in detail and if we need to attend to now or if it can wait. We thank her She talks and treats you with respect. When something is found she explains in detail and if we need to attend to now or if it can wait. We thank her for that. More

The service rep was very nice, Jordyn. My only issue is why did I have to drop off my vehicle for almost a week for software update? My only issue is why did I have to drop off my vehicle for almost a week for software update? More

I trust the service they do to my truck they are very efficient everytime in their job with my truck efficient everytime in their job with my truck More

We had a great experience! Sales and finance departments were very helpful. I love my new F250. Thank you. Sales and finance departments were very helpful. I love my new F250. Thank you. More

The sales person never responded back to me about the problem I had with the jeep and when I called him he was not willing to help me with the issue so I had to called and asked to speak to a supervisor problem I had with the jeep and when I called him he was not willing to help me with the issue so I had to called and asked to speak to a supervisor and was able to get the issue resolved I was disappointed that the sales person gave me the run around after I brought the jeep these are the ones who give dealerships a bad name it was poor customer service More

Service Department customer service is not acceptable. More worried about saving money than pleasing customers More worried about saving money than pleasing customers More

Very helpful, knowledgeable of vehicles they willing to help customers. I highly recommend Randall Reed help customers. I highly recommend Randall Reed More

Tim was very available and helpful. I really appreciated the shuttle and the loaner car. I really appreciated the shuttle and the loaner car. More

Great customer service and very quick service! Thank you for the clear communication. Service was completed earlier than promised. I appreciate it! Thank you for the clear communication. Service was completed earlier than promised. I appreciate it! More

Very helpful, knowledgeable of vehicles they willing to help customers. I highly recommend Randall Reed help customers. I highly recommend Randall Reed More