Randall Reed's Planet Ford - Service Center

Ms. Kelli Campbell is a ‘Rock Star’! I can promise you this, she will be the only Service Advisor that ever handles any of my vehicles regards if they are a Ford or Lincoln product. She handles her busine this, she will be the only Service Advisor that ever handles any of my vehicles regards if they are a Ford or Lincoln product. She handles her business like no other and I hope you all take very good care of her. If not, you will lose her. More

Experience technicians, service people or courteous dealership was clean overall professional service very happy with my initial first time oil change dealership was clean overall professional service very happy with my initial first time oil change More

Shawna gave great customer service. She kept me updated through the process and answered all of my questions. She kept me updated through the process and answered all of my questions. More

Great service and a all star cast nice customer service and great support best Ford dealership in Texas and great support best Ford dealership in Texas More

Worst service experience ever! My car was there for 2 weeks before they ever even diagnosed it and then told me it would be 6-8 weeks for repair and sorry don’t have a loaner or an My car was there for 2 weeks before they ever even diagnosed it and then told me it would be 6-8 weeks for repair and sorry don’t have a loaner or anything never will I ever return to that place and I am trading in the car I bought from there somewhere else More

Truck service. was very good , first service so no cost, Only annoying part was in the customer lounge they played the “VIEW” on TV so had to listen to Whoopi garba was very good , first service so no cost, Only annoying part was in the customer lounge they played the “VIEW” on TV so had to listen to Whoopi garbage More

Rodney is always fantastic to work with. Excellent customer service. He always goes above and beyond. Excellent customer service. He always goes above and beyond. More

Planet Ford has been real good to me and very respectful people. Kelli Campbell has been one of the best people I have ever met explains everything to you contact you keeps you updated. Great job respectful people. Kelli Campbell has been one of the best people I have ever met explains everything to you contact you keeps you updated. Great job number one in my book. More

They took care of my issue. The last trip was nice having the service vehicle come to my house The last trip was nice having the service vehicle come to my house More

They are friendly enough but the wait for an oil change was 3 hrs and no car complimentary car wash in fact I was told they didn’t have a car wash ?? Unacceptable was 3 hrs and no car complimentary car wash in fact I was told they didn’t have a car wash ?? Unacceptable More