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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,251 Reviews

1,251 Reviews of Randall Reed's Planet Ford - Service Center

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February 21, 2025

Great, fast, friendly service. Very helpful. always take my truck to Randall Reed's Planet Ford for scheduled service. More

by ppopowitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Znidarsic
February 20, 2025

I never was able to redeem the $80 tire rebate I was promised. It took nearly all day for 4 tires and an oil change. The check engine light was for low oil, which would have been found on an oil change. More

by Pottschristie8@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trey
February 18, 2025

Very helpful, knowledgeable of vehicles they willing to help customers. I highly recommend Randall Reed More

by MACHETEKILLERZ23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Faul
February 17, 2025

Kelli is great, she always has all the information for the questions i ask. Planet Ford has a great service department. More

by OSIRIS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2025

I have purchased at least 5 trucks from this dealer ship but what, Like the most is my accounts have all been with Ford credit they have always been there for us in hard times while paying my monthly paymen More

by HURTADOOFELIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2025

Outstanding, service advisor was clear and knowledgeable of repairs needed and the cause of the repair More

by CGANDARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wilson
February 13, 2025

Since I purchased my vehicle planet Fords team has taken care of me. My servicing experience has been unmatched. Thank you all! More

by STEPHONS88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blain Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2025

It was my first time going to this dealership and I love the experience, everything clear in the terms that make me buy my first truck. More

by saldanafrias
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hervey Ayala
3.0
This rating includes all reviews, with more weight given to recent reviews.
Juan (JP) Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

Despite a few mishaps along the way, I want to give a special shout-out to Nathan for going above and beyond. Aside from him not having handled our deal, he delivered as promised. Nathan’s professionalis More

by ederardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Zuniga
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

I highly recommend using mobile service department to service multiple vehicles at once. Specially if you have a fleet and is high in demand. Great for most recalls as well. The expertise and communicati More

by CGANDARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cayley Stapp
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