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Randall Reed's Planet Ford

Humble, TX

4.5
2,543 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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19000 Highway 59 North

Humble, TX

77338

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Showing 2,543 reviews

September 25, 2017

Thankful I want to thank Mr. Ken Riley for making me feel comfortable during my purchase of my new vehicle. He was very professional and he is a people person. More

by Stubnubber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Byron Nelson
Sep 28, 2017 -

Randall Reed's Planet Ford responded

Thank you for choosing Randall Reed's Planet Ford (www.PlanetFord59.com) in Humble. We thank you for your feedback about your experience with Ken Riley and our award-winning team. Should you need anything down the road, please do let us know.

September 19, 2017

Ken Riley I must say Ken made my car buying experience the best ever. During a very stressful time it was pleasant to have him as my sales person. He is the b More

by BevR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2017 -

Randall Reed's Planet Ford responded

Reviews like this are the best, and we thank you for taking time to share it. We are sorry to read that you're going through a stressful time, but thankful that Ken and our team were able to help. Should you need anything down the road, please do let us know.

September 19, 2017

Bent over backwards for me. I had purchased a 2017 Ruby Red Platinum F150 and it was under recall so I could not take it home due to the safety issue and they could not sell the More

by 2018F150RRPlat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2017 -

Randall Reed's Planet Ford responded

We are so happy we could help. Thank you for allowing us that opportunity and for sharing your wonderful feedback. We hop that you enjoy your new truck for many miles down the road. Please do let us know if we can be of any additional assistance.

September 19, 2017

Ken Riley Ken was a lot of help, and for someone who hasn't had good experiences at dealerships in the past, Ken made it a great experience. When it came down t More

by Kyle.kelly13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronald
Sep 19, 2017 -

Randall Reed's Planet Ford responded

Thank you for choosing Randall Reed's Planet Ford in Humble. We appreciate you taking the time to share your feedback about your experience with Ken, Ronald and our award-winning team. Should you need anything down the road, please let us know. We hop you enjoy your new vehicle for many happy miles!

September 18, 2017

See Ken Riley Ken made it happen. We drove all the way from southwest Austin to buy at Planet Ford and were blessed enough to have Ken be the person to take care of More

by Ken123
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2017 -

Randall Reed's Planet Ford responded

Congratulations on your new truck! We thank you for choosing Randall Reed's Planet Ford in Humble and for taking time to share your review. Please let us know if you need anything down the road. Ken and our team are always happy to help.

September 18, 2017

EXCELLENT SERVICES Great services center from the car salesman Mr.Ken Riley to David the finances manager. Plant Ford has the best deals in town. Mr. Ken showed compass More

by susie orobio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David finances manager
Sep 19, 2017 -

Randall Reed's Planet Ford responded

This is one of the best reviews! We love hearing our customers not only enjoy their experience but know that we work hard to deliver great vehicles at a great price with award-winning service. We are happy to read that is just what you experience. Please do let us know if you need any additional assistance. We thank you for choosing Randall Reed's Planet Ford on Hwy. 59 and sharing your wonderful feedback.

September 18, 2017

Excellent and quick car buying experience Ken Riley deserves five stars for excellent service and follow up regarding my car buying experience. Ken made a stressful time for me very easy to ha More

by Chip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2017 -

Randall Reed's Planet Ford responded

Congrats on your new car! Thank you for choosing Planet Ford in Humble and sharing your review. We are happy to read that Ken and our team did a good job of making your visit less stressful and that you are completely satisfied. Should you need anything additional, please do let us know. PlanetFord59.com

September 18, 2017

Great Experience Ken was great at helping with the process to purchase my first new vehicle. He took good care of us throughout the day and assisted us with everything More

by ShontellB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2017 -

Randall Reed's Planet Ford responded

We thank you. We appreciate you allowing us the opportunity to earn your business and that you were kind enough to take time to share your feedback. We are happy to read that Ken did an excellent job. Please let our team know if you need anything down the road. At Planet Ford in Humble, we are always here to help!

September 17, 2017

Mr. Ken Riley My wife and I purchased a ford mustang from Planet ford 59 and Ken Riley was our sales consultant. Ken bent over backwards to help us with our purchas More

by Shannon1931
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2017 -

Randall Reed's Planet Ford responded

We thank you over and over for allowing us over and over again to assist you. We thank you for visiting Planet Ford in Humble and are happy to read that Ken and our team provided an excellent experience. Do let us know if we can do anything additional for you down the road. We hope you enjoy your new truck.

September 15, 2017

SPLENDIFEROUS TRUCK BUYING EXPERIENCE! Thanks Many and Sammy for your professionalism, ya'll made it possible to walk out with the truck I wanted and most important of all with a smile on More

by t1int17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Calderon, Katrina Salazar
Sep 18, 2017 -

Randall Reed's Planet Ford responded

That's one of the best compliments we can hope to receive... a happy customer. Thank you for choosing Planet Ford in Humble for your new truck. We are happy to read that Sammy, Katrina, Manny and our team were helpful and able to assist you with all of your auto needs. Should you need anything, please let us know.

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