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Randall Reed's Planet Ford

Humble, TX

4.5
2,543 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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19000 Highway 59 North

Humble, TX

77338

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Showing 2,543 reviews

March 20, 2018

New truck purchase Ken worked hard to find a truck that met my requirements. He also didnt pressure us about buying and negotiation on price was fair and easy. More

by Tim h
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2018 -

Randall Reed's Planet Ford responded

Thank you for choosing Planet Ford. We are happy to hear that you had a great experience. We appreciate you taking the time to share your great feedback. Please do let us know if you need anything down the road.

March 20, 2018

Ken Riley and my Ford Escape Ken has helped me with three vehicles, including my wife’s, an F150 for my parents, and now this latest Escape for my daughter. I know I can rely on h More

by Solarmatt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Fraleigh
Jul 18, 2018 -

Randall Reed's Planet Ford responded

Wow, thank you for choosing Randall Reed's Planet Ford in Humble not once or twice, but three times. We greatly appreciate the opportunity to earn your business.. We are pleased to read that Ken, Daniel and our did a wonderful job assisting you. Please do let us know if you need anything additional. We are always here to help.

March 20, 2018

Happy Again! I have been a happy customer for more than 10 years. I have never been less than a FIVE STAR RATING CUSTOMER!!!! You can’t go wrong! More

by SEMPER FI guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Barcenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2018 -

Randall Reed's Planet Ford responded

We thank you for choosing Planet Ford, and for sharing your 5-star feedback. We’re happy to read that our team was helpful and you had a great experience. Please let us know if you need anything additional. We’re always here to help.

February 12, 2018

Awesome customer service Braden Minton ,our salesman asked questions and answered our questions made sure we were taken care of in a timely manner. He made sure all our needs More

by Patr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Braden Minton
Feb 12, 2018 -

Randall Reed's Planet Ford responded

Thank you for choosing Randall Reed's Planet Ford in Humble. We appreciate the opportunity to assist your family with your auto needs. We are pleased to read that Braden and our team did a great job assisting and pricing the ultimate in customer service. Should you or your daughter need anything down the road, please let us know. PlanetFord59.com

February 12, 2018

Make sure you're happy before you leave The deal itself seemed to go fine, but the follow-up has been non-existent. My wife went in alone and made the deal so when she got home with only one More

by BuyerBeware
Recommend Dealer
No
Employees Worked With
Blake
February 02, 2018

Best Place to get your ford needs Had a accident and since I had bought my car from here I decided to bring it back when we was in a accident 2 months later, had a rocky start but Gary More

by Candy7884
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Strapp
Feb 12, 2018 -

Randall Reed's Planet Ford responded

Wow, what great feedback! "Best Place to Get Your Ford Needs." Thank you for choosing Randall Reed's Planet Ford in Humble on Hwy. 59. We appreciate the opportunity to earn your business. We're happy to read that Gary, Jeff and our team did a great job assisting and pricing the ultimate in customer service. Should you need anything additional, please let us know. PlanetFord59.com

February 01, 2018

Fast, straightforward and honest deal We closed the deal via electronic communication. I got the truck that I wanted at a fair price that no other dealer could get close to. Everyone at pl More

by Eli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byron Nelson
Feb 12, 2018 -

Randall Reed's Planet Ford responded

Congrats on your new truck! We thank you for allowing Randall Reed's Planet Ford in Humble to earn your business. We're happy to see that Byron and our award-winning team did a great job assisting and pricing the ultimate in customer service. Should you need anything additional we're always here to help. PlanetFord59.com

January 31, 2018

Best buying experience in my 71 years I almost gave up on buying a car from a dealer , too much hassle ... I'd bought from Planet Ford in the past, and it was just too much jumping thru ho More

by LRRP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Jimenez, Trey Rogers
Feb 12, 2018 -

Randall Reed's Planet Ford responded

Best buying experience in 71 years! That is one of the best customer reviews we have every received, and we thank you! We are so happy to see that Trey, Juan, Angel and our team did a great job assisting and pricing the ultimate in customer service. Should you anything down the road, please let us know. We are always here and happy to help! PlanetFord59.com

January 29, 2018

Very Pleasant Experience Ken was very friendly and professional. He has a wonderful personality which made the experience even greater! My experience from the moment I walke More

by G. Vance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2018 -

Randall Reed's Planet Ford responded

Thank you for choosing Randall Reed's Planet Ford in Humble on Hwy. 59. We greatly appreciate the opportunity to assist with all of your auto needs. We're pleased to read that Ken, Manny and our team did a great job helping you feel comfortable and finding the right vehicle at the right price. Should you need anything additional, please let us know. PlanetFord59.com

January 29, 2018

Great experience Very easy to deal with. Worked to get to the numbers we needed and applied every discount we could get. Ot of dealerships don't bring into account all More

by jeremy75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2018 -

Randall Reed's Planet Ford responded

Congrats on your new vehicle! Thank you for choosing Randall Reed's Planet Ford in Humble. and for sharing your feedback We are pleased to read that Ken and our team did a great job assisting and helping you getting a great dealpricing the ultimate in customer service. Please let us know if you need anything additional. PlanetFord59.com

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