Randall Reed's Planet Ford

Great Experience I purchased a new 2019 Ford Explorer from Ian Stegman (new car sales) awesome guy. I told him what I was looking for and he took me to the perfect ve I purchased a new 2019 Ford Explorer from Ian Stegman (new car sales) awesome guy. I told him what I was looking for and he took me to the perfect vehicle. He was great, very friendly and even gave us vouchers to have lunch there and by the way was pretty good. I ordered some running boards and weather tech mats from Kevin McKinnon (after market director). Shawn in (vehicle delivery and technology) was great and set-up everything for me. I noticed some scratches on the vehicle and Shawn setup the appointment for me. I also met with Lyndi Sage-Walker (Shawn's boss) and she had arranged for a loaner car that was ready for me when I dropped mine off. Picked up my car and it had been detailed and topped off with fuel. Wonderful buying experience. More

New Truck Purchase The service was great the salesmen were not pushy and worked with us to get the truck we wanted. We were very happy with the interest Ford was offerin The service was great the salesmen were not pushy and worked with us to get the truck we wanted. We were very happy with the interest Ford was offering. More

Ken Riley is the real deal! When I woke up Monday morning(04/22/19),I knew I had to say a prayer because the anxiety and fear of buying a new vehicle was haunting me like the pla When I woke up Monday morning(04/22/19),I knew I had to say a prayer because the anxiety and fear of buying a new vehicle was haunting me like the plague!But thanks to a friend's recommendation,I called Ken Riley up at Planet Ford in Humble and who knew less than two hours later,I would be driving off in a new car! He was so calm and cool until even sitting there going through the purchasing details,I could feel my stress level subsiding. Ken is a God send and I appreciate the fact that he listened to my needs over just trying to make a sale.I left PLanet Ford extremely satisfied! More

Exceptional Customer Service When I damaged my new truck and took it in to Randall Reed's planet ford Lyndi Sage-Walker and General manager John Centner took a personal approach t When I damaged my new truck and took it in to Randall Reed's planet ford Lyndi Sage-Walker and General manager John Centner took a personal approach to make sure my needs were met fully. I could not be happier and I would highly recommend planet ford 59 to anyone needing a new vehicle or just needing service. God bless you all. More

Very Pleased Cant say enough about this dealership the whole staff went out of their way to make u feel appreciated.I had shopped for couple weeks for the best pr Cant say enough about this dealership the whole staff went out of their way to make u feel appreciated.I had shopped for couple weeks for the best price and was a few hours away from buying with another dealership when Justin reached out to me and beat the lowest price by 1,000 dollars I have to say it was pretty amazing how fast he worked very pleased would recommend to anyone looking for a vehicle i for sure will be back More

Oil changed The service was good, they finish my oil change very fast , great experience, I would tell friends and family co workers to all g.j o to Randall Reed The service was good, they finish my oil change very fast , great experience, I would tell friends and family co workers to all g.j o to Randall Reed Ford More

Very courteous and low pressure Bryan was a very good and experienced salesman that treated my wife and I great. He helped us find the truck perfect truck for us. Bryan was a very good and experienced salesman that treated my wife and I great. He helped us find the truck perfect truck for us. More

Good experience buying new F150. My wife and I stopped in to see about trading my 2011 Toyota Tundra for an F150. Marco helped us choose one that had the options I wanted and in our p My wife and I stopped in to see about trading my 2011 Toyota Tundra for an F150. Marco helped us choose one that had the options I wanted and in our price range, a new 2018 F150 Supercrew Sport. After going back and forth a few times and me being adamant that I knew what I wanted for my trade and what I was willing to pay, a deal was made. Overall, we were there for about 3.5 hours, including talking the F150 for a test drive and going through financing. I've been through much worse. We were disappointed when we were ready to leave with the new truck and my wife noticed a large chip in the windshield that wasn't there during the test drive. I went back in to let Marco know and he made sure paperwork was completed to have a new windshield installed. Lyndi in customer service setup a service appointment to replace the windshield the following week and Jason in service took care of everything with no further incidents. They even gave a 2019 F150 as a loaner for the day. We've had a few painful experiences at other dealerships in the past but our experience at Planet Ford was a positive one. Thank you for working with us and we love the new F150! More