Randall Reed's Planet Ford

The Best!!!!! Chase was seriously awesome. Worked with me for 2 weeks to find me my truck! I’ve purchased before and going through this process with him really defi Chase was seriously awesome. Worked with me for 2 weeks to find me my truck! I’ve purchased before and going through this process with him really defines what buying a car should be! Thank you Chase and JP! I will be sending anyone I know to see. Chase! Quick fast and easy!!! THANK YOU! I love my truck! More

Rosie made my visit quick and easy Rosie was absolutely amazing! She went above and beyond to make sure I was in and out as quickly as possible while getting my oil changed. I was con Rosie was absolutely amazing! She went above and beyond to make sure I was in and out as quickly as possible while getting my oil changed. I was confused about my pre-paid service plan and she assured me she would take care of everything. Because of her, I will be visiting the service department at this location again! More

Third purchase in 5 weeks My wife and I bought a 2019 Platinum Explorer for her last Friday, which was our third purchase, 2 new and 1 used , in the last 5 weeks. Once again th My wife and I bought a 2019 Platinum Explorer for her last Friday, which was our third purchase, 2 new and 1 used , in the last 5 weeks. Once again the service was excellent. Chase Klusendorf and Dan Gleason were easy to work with and would definitely recommend them to family and friends. Good Job Guys More

Buying another vehicle Outstanding service. Knowledgable, responsive and easy to deal with. Everyone was extremely professional and attentive. I Would definitely recommend C Outstanding service. Knowledgable, responsive and easy to deal with. Everyone was extremely professional and attentive. I Would definitely recommend Chase & Plant Ford- Humble! Great Job!👍🏻 More

Maintenance Took care of everything. Realized they missed a recall and put us in a complimentary vehicle. Vehicle was fixed and ready to go same day. Took care of everything. Realized they missed a recall and put us in a complimentary vehicle. Vehicle was fixed and ready to go same day. More

Taylor Roberts Taylor made the experience exciting from the beginning. I was concerned about going into a dealership because I have a busy schedule. Taylor worked wi Taylor made the experience exciting from the beginning. I was concerned about going into a dealership because I have a busy schedule. Taylor worked with me on my time and was quick to respond with any questions. It really felt personal and fun to shop for a car. I believe that’s what car shopping should feel like. When I picked up my car she expressed that kids are welcomed. I brought my wife, kids and made it a family experience. I’ve become a loyal Ford customer and look forward to doing business with Taylor on my next car. I will recommend Planet Ford to anyone inquiring on a car. Thank you. More

GREAT I saw the truck on line at another Dealership I when to Randell Reed Planet Ford in Humble. I showed the truck to Dan Gleason a sales associate. We ta I saw the truck on line at another Dealership I when to Randell Reed Planet Ford in Humble. I showed the truck to Dan Gleason a sales associate. We talked about it we worked up a deal and I bought it. More

Painless and stress free I have a very busy schedule that keeps me busy all week , In speaking with Chase on the phone and through text for a few days he found me the vehicle I have a very busy schedule that keeps me busy all week , In speaking with Chase on the phone and through text for a few days he found me the vehicle I was looking for ! He got everything ready for me I walked in and sat down with Chase and Taylor Robert's and after 90 minutes I was walking out the proud owner of beautiful new Platinum F-150. No haggling, no surprises! Thank you Chase and Taylor for the awesome experience! More

Pleasant experience. My initial contact with Randell Reeds Planet Ford was by phone. I called looking for a specific car and when my call was answered, I asked to speak t My initial contact with Randell Reeds Planet Ford was by phone. I called looking for a specific car and when my call was answered, I asked to speak to a new car sales rep. I was transferred to Chase Klusendorf. He asked the typical car sales questions, and I quickly directly him to what I was looking for. He was extremely responsive and not intrusive. From first contact to drive out was about 10 days. He checked in occasionally, but not pushy. When i was ready to buy, he made it happen in a most professional manner possible. I would definitely deal with him again. Dan Gleason, however tried to push me before I was ready. Chase stepped in and the deal was completed. More

Service Department Problems after purchase New vehicle needed minor paint touch ups, scratch removal and console door fixed upon purchase. Service dept took order wrong and vehicle in worse co New vehicle needed minor paint touch ups, scratch removal and console door fixed upon purchase. Service dept took order wrong and vehicle in worse condition upon pickup. I have bought many Fords in my lifetime and have never had a worse experience. Do not trust them with my car. More