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Randall Reed's Planet Ford
Humble, TX
2,543 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,543 reviews
August 26, 2019
Matthew, my salesman, was great. The overall experience was fantastic. Matthew was very knowledgeable about the vehicles and extremely polite. He even followed us home so we could get The overall experience was fantastic. Matthew was very knowledgeable about the vehicles and extremely polite. He even followed us home so we could get the Explorer home that night. I had a truck and my wife can’t drive at night. More
by Larry
Employees Worked With
Matthew at the 59 location
August 26, 2019
Best Buy Ever Went in and came out happy this was the shortest time I’ve ever spent at a dealership . My salesmen Jose and Marco were the best honestly . I wouldn’ Went in and came out happy this was the shortest time I’ve ever spent at a dealership . My salesmen Jose and Marco were the best honestly . I wouldn’t pick any other salesmen to assist with buying a car if I had to Do Over again .I went in let them know Why I wanted and they made it happen . I def recommend this dealership !! More
by Bjackson1
Employees Worked With
Marco Aguilar, Jose Castillo
August 26, 2019
Excellent service They were all friendly, helpful and respectful. Byron was very patient for the 2 weeks I had to wait to go to the dealership in person with answering They were all friendly, helpful and respectful. Byron was very patient for the 2 weeks I had to wait to go to the dealership in person with answering my many questions. More
by BeckysEscape
August 26, 2019
Service done in timely manner Yes, I felt like my car would get the best work done on it here correctly, and knew they knew all about a Ford Escape. Yes, I felt like my car would get the best work done on it here correctly, and knew they knew all about a Ford Escape. More
by Bates, carol1
Employees Worked With
John 'JT' Thomas
August 26, 2019
Recall It's good to call ahead of time, but once parts were finally in they were great - dropped off car in the morning, they have a shuttle service to get y It's good to call ahead of time, but once parts were finally in they were great - dropped off car in the morning, they have a shuttle service to get you to work, they fixed my door panel for free as well as recalls, and brakes. More
by Jamie
Employees Worked With
Other Employees :
Nick Lang, Rosie Jones, John 'JT' Thomas, Brian Smith
August 25, 2019
Great i alway recommend you to all and only come to randall reed ford for any purchase and service. I can depend on Randall Reed ford i alway recommend you to all and only come to randall reed ford for any purchase and service. I can depend on Randall Reed ford More
by jean
August 24, 2019
Car service and workers were great, they got me in and out super fast in a friendly manner. Will definitely keep coming back! Great service! and workers were great, they got me in and out super fast in a friendly manner. Will definitely keep coming back! Great service! More
by Julie1
Employees Worked With
Rosie Jones
August 23, 2019
2018 F450 This is the 3rd time my truck has been in the shop for the same thing and every time the service department is very nice and accommodating getting my This is the 3rd time my truck has been in the shop for the same thing and every time the service department is very nice and accommodating getting my truck back very quickly. Nick Lang is a great service person however the sales manager I delt with never got back with me about purchasing a new truck and trading in this lemon. More
by Poorboy
Employees Worked With
Nick Lang, Daniel Fraleigh, Byron Nelson
August 23, 2019
Satisfied Sercice experience was quick and very professional. Luis and Rosie took good care of my service needs. They explained the service check list and wa Sercice experience was quick and very professional. Luis and Rosie took good care of my service needs. They explained the service check list and was advised of other maintenance my vehicle needed. Which I declined at the time due to time restrictions. More
by Lou
Employees Worked With
Luis in fleet service, Rosie Jones
August 23, 2019
Excellent Customer Service the 2020 Ford Explorer limited was the vehicle of choice and it was a task to find one that had all the options we were looking for. Planet Ford made the 2020 Ford Explorer limited was the vehicle of choice and it was a task to find one that had all the options we were looking for. Planet Ford made that task simple as a phone call. I posted my desired options online with USAA car buying service and Ian with Planet Ford in Humble, Texas call me, we went there the same day and was driving home in the new 2020 Ford Explorer LTD 4 hours later. Great Team of professionals out at Planet Ford. The finance Rep, Ian (Salesman), and the gentlemen that went over every functional aspect of the vehicle. These guys have earned my respect with absolutely no haggling at all. this was the easiest vehicle I have ever bought. Thanks Planet Ford! More
by Lewey
Employees Worked With
Ian Stegman (Sales), John Collier (Parts), Daniel Fraleigh
