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Randall Reed's Planet Ford

Humble, TX

4.5
2,543 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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19000 Highway 59 North

Humble, TX

77338

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Showing 2,543 reviews

September 09, 2019

Purchase of my New F-250, $-Wheel Drive Diesel Truck William Philips, the salesman that helped me was fantastic. He is extremely professional and was more than helpful. He also helped me add my accesso More

by Tegoenb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Phillips
September 09, 2019

purchase & mount nedw tires The service and the courtesies that I received on my F150 was top notch and I price that a paid for my new set of tires was very competitive More

by mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Stepp, John 'JT' Thomas
September 09, 2019

Great customer service I brought my truck in with an issue and it was handled efficiently and effectively with great customer service. I had a question on something, but it More

by Magister Dux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Stapp
September 08, 2019

Got It Done!! The Planet Ford Team are the best! I walked out with the exact vehicle I wanted.. Amazing Group!!!! We have bought many of vehicles and would recomme More

by PrincessK
Customer Service
Friendliness
Price
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Recommend Dealer
Yes
Employees Worked With
Kevin McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Stegman, Daniel Fraleigh, Craig Vervalin
September 07, 2019

Service Took my truck to check out a engine light. Left it for three days never communicated with me to let us know how it’s going on the third day I called More

by Nelly Ruiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Perry Winkfield
Nov 05, 2019 -

Randall Reed's Planet Ford responded

Nelly, thank you for taking tie to share your feedback. Our customer's total satisfaction is always our top priority. We have share your review with our management team to look further into this matter. Should you have any additional details you would like to share, we invite you to e-mail social@planetford59.com.

September 06, 2019

No pressure car shopping It was a very pleasant experience and Byron was Great at keeping us informed and well taking care of and he was available anytime we had questions More

by John Wayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Byron Nelson
September 06, 2019

Great Job Excelente servicio , muy amables y al pendiente de lo que necesitamos muchas gracias por su ayuda ! Es un placer estar en la agencia el personal siemp More

by Gustavo Cadena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hervey Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosie Jones
September 06, 2019

Great service Quick service. Was done with high quality and exactly the way I wanted it done. Everyone was super friendly. Will be coming back! It was great! More

by Grantmg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Garrow
September 05, 2019

nice sellection and service I was impressed with the service I got considering I was unsure of my selection. the salesman Mike was more that helpful looking for the perfect tr More

by Mrdisi105
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Barcenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : accessories guy was nice too. , Michael Grissom
September 04, 2019

So Grateful We had the misfortune of our brand new Ford F150 being totaled in a wreck just after we made our 1st payment. I called our salesman Ian Stegman and h More

by sdpappas
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Stegman
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